<html><head><meta http-equiv="Content-Type" content="text/html charset=iso-8859-1"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div>here is the logs/egrep</div><div>This problem customer had maybe 30 different registrations, I hit the trash can and many remove at once, but thats it, I cant remove even with the trash can about 17 entries.</div><div><br></div><div><br></div><div><div>Nov 15 09:23:52 sip /usr/sbin/apache2: ***Provisioning::call_prov calling 'voip::delete_subscriber_registered_device'</div><div>Nov 15 09:23:56 sip provisioning: Sipwise::Provisioning::_log_xmldata: delete_subscriber_registered_device called with: {'authentication' => {'password' => '********','type' => 'admin','username' => 'administrator'},'parameters' => {'domain' => '<a href="http://sip.optionsdsl.ca">sip.optionsdsl.ca</a>','id' => '141','username' => 'ddufresne'}}</div><div>Nov 15 09:23:56 sip provisioning: Sipwise::Provisioning::handle_request: calling function 'delete_subscriber_registered_device' for admin 'administrator'</div><div>Nov 15 09:23:56 sip provisioning: Sipwise::Provisioning::_log_xmldata: delete_subscriber_registered_device returned with: 1</div><div>Nov 15 09:23:56 sip /usr/sbin/apache2: ***Provisioning::call_prov calling 'voip::delete_subscriber_registered_device'</div></div><div><br></div><div><br></div><div><div>root@sip:~# egrep -w 'default_expires|min_expires|max_expires|max_registrations_per_subscriber' /etc/ngcp-config/config.yml</div><div> default_expires: 3600</div><div> max_expires: 43200</div><div> max_registrations_per_subscriber: 5</div><div> min_expires: 60</div></div><div><br></div><div><br></div><div><br></div><br><div><div>On 2012-11-15, at 3:10 AM, Skyler <<a href="mailto:skchopperguy@gmail.com">skchopperguy@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite">Also,<div><br></div><div>egrep -w 'default_expires|min_expires|max_expires|max_registrations_per_subscriber' /etc/ngcp-config/config.yml</div><div><br></div><div><br></div><div><br><div class="gmail_quote">On Wed, Nov 14, 2012 at 11:40 PM, Skyler <span dir="ltr"><<a href="mailto:skchopperguy@gmail.com" target="_blank">skchopperguy@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi Dave,<div><br></div><div> Now that your logs are all fixed up maybe we can see what is going on. Perform the below and let us know what you see.</div>
<div><br></div><div>1. Login as administrator and view the problem subscriber. Try to delete a device registration using the 'trash can'.</div>
<div>2. In a shell, do cat /var/log/ngcp/oss.log | grep delete_subscriber_registered_device</div><div>3. copy paste what is shown</div><span class="HOEnZb"><font color="#888888"><div><br></div><div>Skyler</div></font></span><div class="HOEnZb">
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