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<body class='hmmessage'><div dir='ltr'><p class="MsoNormal"><span lang="EN-US">Dear All,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">Another three
questions:<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-US"><br></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="EN-US">1)<span style="font-size: 7pt; font-family: 'Times New Roman';"> </span></span><!--[endif]--><span lang="EN-US">When we dial a subscriber number in
local/national/international format and search for this call into CSC Calls tab
, we will see that the called number appears always having a prefix “+” in front.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-indent:36.0pt"><span lang="EN-US">If we try to call this number using click2dial
we are being routing outside because number “+<subscriber>” does not
exist in dial plan.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:36.0pt"><span lang="EN-US">If difference when we receive an incoming call
from another subscriber and search for this call into CSC Calls tab , we will
see that the calling number appears always having a prefix “+30” in front.<o:p></o:p></span></p>
<p class="MsoNormal" style="text-indent:36.0pt"><span lang="EN-US">If we try to call this number using click2dial
we have a successful call. Is there any way to solve the above issue?<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="EN-US">2)<span style="font-size: 7pt; font-family: 'Times New Roman';"> </span></span><!--[endif]--><span lang="EN-US">When we use click2dial feature, A
party does not hear ringback tone while ringing B party. When call is answered (200.OK)
both parties can hear each other. Could you please provide us a relevant call
flow example in order for us to investigate further?<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="EN-US">3)<span style="font-size: 7pt; font-family: 'Times New Roman';"> </span></span><!--[endif]--><span lang="EN-US">New contact’s creation in CSC
demands a specific number format (International)? Why “0” always is being
prepends of the entered number? Is there any specific regural expression/script
assigned somewhere that checks and replace the entered number?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"> </span></p>
<p class="MsoNormal"><span lang="EN-US">Best regards.<o:p></o:p></span></p><br><div><div id="SkyDrivePlaceholder"></div><hr id="stopSpelling">From: a.tseiko@hotmail.com<br>To: spce-user@lists.sipwise.com<br>Subject: CE Global CFWD destinations & CSC administrative rights<br>Date: Tue, 16 Apr 2013 10:58:29 +0300<br><br>
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<div dir="ltr"><p class="ecxMsoNormal"><span lang="EN-US">Dear All,</span></p>
<p class="ecxMsoNormal"><span lang="EN-US"> </span></p>
<p class="ecxMsoNormal"><span lang="EN-US">We have successfully
installed <a target="_blank">SIP:PROVIDER</a> CE and works fine.</span></p>
<p class="ecxMsoNormal"><span lang="EN-US">Nevertheless
we have some questions to make:</span></p>
<p class="ecxMsoNormal"><span lang="EN-US"> </span></p>
<p class="ecxMsoListParagraph" style="text-indent:-18.0pt;"><span lang="EN-US">1)<span style="font-size:7pt;font-family:'Times New Roman';"> </span></span><span lang="EN-US">Is it possible to create a global call
forward destination (like CFWD to VM) that will be accessible by all
subscribers? Currently we have to create new destination in any subscriber individually.</span></p>
<p class="ecxMsoListParagraph" style="text-indent:-18.0pt;"><span lang="EN-US">2)<span style="font-size:7pt;font-family:'Times New Roman';"> </span></span><span lang="EN-US">Into handbook-ce.pdf it is written
that “If you have multiple subscribers in one account and set this option (administrative)
for one of them, this subscriber can administrate other subscribers via the
Customer Self Care Interface”. Even though we have done this, it seems that we
do not have these rights. Could you please inform us why is this happening?</span></p>
<p class="ecxMsoNormal"><span lang="EN-US"> </span></p>
<p class="ecxMsoNormal"><span lang="EN-US">Best regards.</span></p> </div></div> </div></body>
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