<html><body><div style="color:#000; background-color:#fff; font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:12pt"><div><span>Hi Andrew,</span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><span><br></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><span>Thanks for your help, as always.<br></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><br><span></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica
Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><span>Indeed issuing the start command seems to have fixed the problem.</span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><br><span></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><span>The relevant rtp.log after issuing the restart command is:</span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><br><span></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica
Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><span>Nov 22 16:40:33 fortknox mediaproxy-ng[4054]: Version 2.3.3 shutting down<br>Nov 22 16:40:34 fortknox mediaproxy-ng[22075]: Startup complete, version 2.3.3</span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><br><span></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><span>Seems all is OK as there are no errors now but I'll do some more testing.<br></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style:
normal;"><br><span></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><span>Thanks again<br></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><br><span></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue,Helvetica Neue,Helvetica,Arial,Lucida Grande,sans-serif; background-color: transparent; font-style: normal;"><span><br></span></div><div style="display: block;" class="yahoo_quoted"> <br> <br> <div style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 12pt;"> <div style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size:
12pt;"> <div dir="ltr"> <font face="Arial" size="2"> On Friday, November 22, 2013 4:28 PM, Andrew Pogrebennyk <apogrebennyk@sipwise.com> wrote:<br> </font> </div> <div class="y_msg_container">Hi Miguel,<br clear="none">looks like mediaproxy is not running. Please try:<br clear="none"><br clear="none">/etc/init.d/ngcp-mediaproxy-ng-daemon start<br clear="none">tail -50 /var/log/ngcp/rtp.log<br clear="none"><br clear="none">then post us the output and check if the problem is gone?<br clear="none">Andrew<br clear="none"><div class="yqt2844426527" id="yqtfd41931"><br clear="none">On 11/22/2013 05:19 PM, Miguel Rios wrote:<br clear="none">> Hi,<br clear="none">> <br clear="none">> After upgrading to 3.1 just now, I see that there's a problem with<br clear="none">> mediaproxy. I believe the network.yml hasn't changed as I see my public<br clear="none">> IP there as before, so I'm assuming something broke with the upgrade.<br
clear="none">> <br clear="none">> Nov 22 15:56:54 host proxy[3926]: ERROR: rtpproxy-ng [rtpproxy.c:1515]: send_rtpp_command(): can't send command to a RTP proxy<br clear="none">> Nov 22 15:56:54 host proxy[3926]: ERROR: rtpproxy-ng [rtpproxy.c:1551]: send_rtpp_command(): proxy <udp:127.0.0.1:2223> does not respond, disable it<br clear="none">> <br clear="none"><br clear="none"></div><br><br></div> </div> </div> </div> </div></body></html>