<div dir="ltr"><div class="gmail_extra"><div class="gmail_extra">I guess this means it's gone to zero somehow.</div><div class="gmail_extra"><br></div><div class="gmail_extra">My question is ... how did it start off with a value there and how is it zero ... if you can let me know what's happening cuz I have a few more contracts which have zero value as well.</div>

<div class="gmail_extra"><br></div><div class="gmail_extra">+----+-------------+--------------+-----------------------+-------------------+----------------------------+---------------------+---------------------+------------+</div>

<div class="gmail_extra">| id | contract_id | cash_balance | cash_balance_interval | free_time_balance | free_time_balance_interval | start               | end                 | invoice_id |</div><div class="gmail_extra">

+----+-------------+--------------+-----------------------+-------------------+----------------------------+---------------------+---------------------+------------+</div><div class="gmail_extra">|  4 |           5 |            0 |      69047.2996051473 |                 0 |                          0 | 2013-07-01 00:00:00 | 2013-07-31 23:59:59 |       NULL |</div>

<div class="gmail_extra">|  9 |           5 |            0 |      180614.057300869 |                 0 |                          0 | 2013-08-01 00:00:00 | 2013-08-31 23:59:59 |       NULL |</div><div class="gmail_extra">

| 36 |           5 |            0 |       118444.60765611 |                 0 |                          0 | 2013-09-01 00:00:00 | 2013-09-30 23:59:59 |       NULL |</div><div class="gmail_extra">| 49 |           5 |            0 |       110544.34936783 |                 0 |                          0 | 2013-10-01 00:00:00 | 2013-10-31 23:59:59 |       NULL |</div>

<div class="gmail_extra">| 70 |           5 |            0 |      308513.299971317 |                 0 |                          0 | 2013-11-01 00:00:00 | 2013-11-30 23:59:59 |       NULL |</div><div class="gmail_extra">

| 80 |           5 |            0 |                     0 |                 0 |                          0 | 2014-01-01 00:00:00 | 2014-01-31 23:59:59 |       NULL |</div><div class="gmail_extra">| 99 |           5 |            0 |                     0 |                 0 |                          0 | 2014-02-01 00:00:00 | 2014-02-28 23:59:59 |       NULL |</div>

<div class="gmail_extra">+----+-------------+--------------+-----------------------+-------------------+----------------------------+---------------------+---------------------+------------+</div><br><div class="gmail_quote">

On Fri, Feb 21, 2014 at 6:28 PM, Daniel Grotti <span dir="ltr"><<a href="mailto:dgrotti@sipwise.com" target="_blank">dgrotti@sipwise.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex">

Hi,<br>
looks like contact_balance is missing for that account_id.<br>
please check the following output:<br>
<br>
mysql> select * from billing.contract_balances where contract_id="5";<br>
<br>
where "5" is the source_account_id value in you CDR table.<br>
<br>
<br>
Daniel<br>
<div><div class="h5"><br>
<br>
<br>
On 02/21/2014 06:14 AM, Martin Wong wrote:<br>
> Hi guys,<br>
><br>
> can someone guide me on this? Rate-o-mat died and is causing all sort of<br>
> issues on my end.<br>
><br>
> The error says<br>
><br>
> Error rating CDR batch: No contract balance for CDR 1211994 found<br>
><br>
> Looking at 1211994, it's the following ... any idea? I've never had this<br>
> stop like this before.<br>
><br>
> ----------+---------------+-------+----------+---------------+-------------+---------------+<br>
> | id      | update_time         | source_user_id                       |<br>
> source_provider_id | source_external_subscriber_id |<br>
> source_external_contract_id | source_account_id | source_user         |<br>
> source_domain | source_cli  | source_clir | source_ip       |<br>
> destination_user_id | destination_provider_id |<br>
> destination_external_subscriber_id | destination_external_contract_id |<br>
> destination_account_id | destination_user | destination_domain |<br>
> destination_user_dialed | destination_user_in | destination_domain_in |<br>
> peer_auth_user | peer_auth_realm | call_type | call_status | call_code |<br>
> init_time      | start_time     | duration | call_id<br>
>                  | source_carrier_cost | source_reseller_cost |<br>
> source_customer_cost | source_carrier_free_time |<br>
> source_reseller_free_time | source_customer_free_time |<br>
> source_carrier_billing_fee_id | source_reseller_billing_fee_id |<br>
> source_customer_billing_fee_id | source_carrier_billing_zone_id |<br>
> source_reseller_billing_zone_id | source_customer_billing_zone_id |<br>
> destination_carrier_cost | destination_reseller_cost |<br>
> destination_customer_cost | destination_carrier_free_time |<br>
> destination_reseller_free_time | destination_customer_free_time |<br>
> destination_carrier_billing_fee_id | destination_reseller_billing_fee_id<br>
> | destination_customer_billing_fee_id |<br>
> destination_carrier_billing_zone_id |<br>
> destination_reseller_billing_zone_id |<br>
> destination_customer_billing_zone_id | frag_carrier_onpeak |<br>
> frag_reseller_onpeak | frag_customer_onpeak | is_fragmented | split |<br>
> rated_at | rating_status | exported_at | export_status |<br>
> +---------+---------------------+--------------------------------------+--------------------+-------------------------------+-----------------------------+-------------------+---------------------+---------------+-------------+-------------+-----------------+---------------------+-------------------------+------------------------------------+----------------------------------+------------------------+------------------+--------------------+-------------------------+---------------------+-----------------------+----------------+-----------------+-----------+-------------+-----------+----------------+----------------+----------+----------------------------------------------+---------------------+----------------------+----------------------+--------------------------+---------------------------+---------------------------+-------------------------------+--------------------------------+--------------------------------+--------------------------------+---------------------------------<br>


 +<br>
---------------------------------+--------------------------+---------------------------+---------------------------+-------------------------------+--------------------------------+--------------------------------+------------------------------------+-------------------------------------+-------------------------------------+-------------------------------------+--------------------------------------+--------------------------------------+---------------------+----------------------+----------------------+---------------+-------+----------+---------------+-------------+---------------+<br>


> | 1211994 | 2013-12-01 16:49:02 | f1c1382d-57f9-4b86-bc6b-3c9c316be6ed |<br>
> 1                  | username1           | user1                  |<br>
>             5 | username1 | X.X.X.X | 61411571373 |           0 |<br>
> X.X.X.X | 0                   | 3                       |<br>
>                      |                                  |<br>
>        0 | 61411787787      | X.X.X.X    | 0411787787              |<br>
> 61411787787         |  X.X.X.X          |                |<br>
>   | call      | ok          | 200       | 1385876899.128 |<br>
> 1385876934.180 |    3.110 | NDgwNjUzZWFjNWM1M2Q0MTU5NGJmYmZhMDE1ODE3M2E.<br>
> |                0.00 |                 0.00 |                 0.00 |<br>
>                   NULL |                      NULL |<br>
>  NULL |                          NULL |                           NULL |<br>
>                           NULL |                           NULL |<br>
>                      NULL |                            NULL |<br>
>           0.00 |                      0.00 |                      0.00 |<br>
>                          NULL |                           NULL |<br>
>                   NULL |                               NULL |<br>
>                      NULL |                                NULL |<br>
>                          NULL |                                 NULL |<br>
>                               NULL |                NULL |<br>
>   NULL |                 NULL |          NULL |     0 | NULL     |<br>
> unrated       | NULL        | unexported    |<br>
> +---------+---------------------+--------------------------------------+--------------------+<br>
><br>
><br>
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</blockquote></div><br></div></div>