<div dir="ltr">You were right about the config.yml file - it's set for no. Is the default yes? In that case I must have touched it for some reason at the time.</div><div class="gmail_extra"><br><br><div class="gmail_quote">
On Wed, Jul 23, 2014 at 2:10 PM, Theo <span dir="ltr"><<a href="mailto:axessofficetheo@gmail.com" target="_blank">axessofficetheo@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Hi Daniel<div><br></div><div>I set this up over a year ago, so possibly I did. I can't really think of a reason why I would have but will check that. In the meantime:</div><div><br></div><div><div>Still struggling to get past my error. </div>
<div><br></div><div> Error rating CDR batch: No contract balance for CDR 401875 found</div><div><br></div><div>I have found the other posts regarding this issue but am not quite getting it. I understand this is related to the contract balance. My first step is to find out to which contract this belongs. I am not succeeding with that but that's mostly because I am not familiar enough with msql I am sure. Could someone help me with the exact steps to identify the contract id this belongs to?</div>
</div><div><br></div><div>Incidentally we are not yet using the rating at all, but we do need the cdrs to show up in the webinterface. However, we intend switching on the rating soonish.</div><div><br></div><div>Thanks a lot!</div>
</div><div class="HOEnZb"><div class="h5"><div class="gmail_extra"><br><br><div class="gmail_quote">On Wed, Jul 23, 2014 at 2:06 PM, Daniel Grotti <span dir="ltr"><<a href="mailto:dgrotti@sipwise.com" target="_blank">dgrotti@sipwise.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
<div>Hi,<br>
Are you sure you didn't touch your config.yml file ?<br>
<br>
rateomat:<br>
enable: 'no'<br>
loopinterval: 10<br>
splitpeakparts: 0<br>
<br>
<br>
<br>
Daniel<div><div><br>
<br>
<br>
<br>
<br>
On 07/23/2014 11:41 AM, Theo wrote:<br>
</div></div></div>
<blockquote type="cite"><div><div>
<div dir="ltr">Ok I found the rate o mat config file and it had:
RATEOMAT_RUN=no
<div><br>
</div>
<div>which I changed to yes. Still have an error but at least
it's attempting to start now. Will try and solve the error
first, but why would this have been set to no? I cannot
remember ever touching this file?</div>
</div>
<div class="gmail_extra"><br>
<br>
<div class="gmail_quote">On Wed, Jul 23, 2014 at 11:34 AM, Theo
<span dir="ltr"><<a href="mailto:axessofficetheo@gmail.com" target="_blank">axessofficetheo@gmail.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Hi
<div><br>
</div>
<div>After a reboot of our system our cdrs are not
generated. This would be because rate o mat is not
running, but when trying to start I get:</div>
<div><br>
</div>
<div>
<div>rate-o-mat disabled. Not starting.</div>
</div>
<div><br>
</div>
<div>
<div>/var/log/ngcp/rate-o-mat.log is empty</div>
</div>
<div><br>
</div>
<div>Any ideas?</div>
<div><br>
</div>
<div>Thanks a lot in advance</div>
</div>
</blockquote>
</div>
<br>
</div>
<br>
<fieldset></fieldset>
<br>
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