<html><body><div style="font-family: times new roman, new york, times, serif; font-size: 12pt; color: #000000"><div>Hi,</div><div>Please check this: <a href="http://lists.sipwise.com/pipermail/spce-user/2014-January/005714.html">http://lists.sipwise.com/pipermail/spce-user/2014-January/005714.html</a></div><div><br></div><div>Daniel</div><div><br></div><div><br></div><hr id="zwchr"><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;" data-mce-style="color: #000; font-weight: normal; font-style: normal; text-decoration: none; font-family: Helvetica,Arial,sans-serif; font-size: 12pt;"><b>From: </b>"Kalen Krueger" <kalen@npinfo.com><br><b>To: </b>"Daniel Grotti" <dgrotti@sipwise.com><br><b>Cc: </b>"Matthew Ogden" <matthew@tenacit.net>, "Dustin Rollins" <dustin@npinfo.com>, spce-user@lists.sipwise.com<br><b>Sent: </b>Saturday, November 1, 2014 5:39:29 PM<br><b>Subject: </b>RE: [Spce-user] Troubleshooting an asterisk server that keeps losing registration.<br><div><br></div><style><!--
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--></style><div class="WordSection1"><p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D" data-mce-style="font-size: 11.0pt; color: #1f497d;">Cool… thank you so much! Did you make the changes outlined in the other thread and that resolved it?</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D" data-mce-style="font-size: 12.0pt; font-family: 'Times New Roman','serif'; color: #1f497d;"><br> </span><span style="font-size:11.0pt;color:#1F497D" data-mce-style="font-size: 11.0pt; color: #1f497d;"></span></p><p class="MsoNormal"><b><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">From:</span></b><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;"> Daniel Grotti [mailto:dgrotti@sipwise.com] <br> <b>Sent:</b> Saturday, November 1, 2014 9:38 AM<br> <b>To:</b> Kalen Krueger<br> <b>Cc:</b> Matthew Ogden; Dustin Rollins; spce-user@lists.sipwise.com<br> <b>Subject:</b> RE: [Spce-user] Troubleshooting an asterisk server that keeps losing registration.</span></p><p class="MsoNormal"> </p><p>Yep.<br> That's the problem.<span style="font-size:12.0pt" data-mce-style="font-size: 12.0pt;"></span></p><div><p class="MsoNormal">On 1 Nov 2014 17:31, Kalen Krueger <<a href="mailto:kalen@npinfo.com" target="_blank" data-mce-href="mailto:kalen@npinfo.com">kalen@npinfo.com</a>> wrote:</p><blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in" data-mce-style="border: none; border-left: solid #CCCCCC 1.0pt; padding: 0in 0in 0in 6.0pt; margin-left: 4.8pt; margin-right: 0in;"><div><p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D" data-mce-style="font-size: 11.0pt; color: #1f497d;">Appear to have found it…. same problem.</span></p><p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D" data-mce-style="font-size: 11.0pt; color: #1f497d;"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D" data-mce-style="font-size: 11.0pt; color: #1f497d;">Oct 31 12:55:15 softswitch proxy[4823]: NOTICE: <script>: New request - M=REGISTER R=sip:swphone.cloud.com F=sip:52325800060@swphone.cloud.com T=sip:52325800060@swphone.cloud.com IP=126.121.32.231:1250 (127.0.0.1:5060) <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com"> ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></p><p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D" data-mce-style="font-size: 11.0pt; color: #1f497d;">Oct 31 12:55:15 softswitch proxy[4823]: NOTICE: <script>: Authentication failed, stale nonce - R=sip:swphone.cloud.com <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></p><p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D" data-mce-style="font-size: 11.0pt; color: #1f497d;">Oct 31 12:55:16 softswitch proxy[4821]: NOTICE: <script>: New request - M=REGISTER R=sip:swphone.cloud.com F=sip:52325800060@swphone.cloud.com T=sip:52325800060@swphone.cloud.com IP=126.121.32.231:1250 (127.0.0.1:5060) <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com"> ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></p><p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D" data-mce-style="font-size: 11.0pt; color: #1f497d;">Oct 31 12:55:16 softswitch proxy[4821]: NOTICE: <script>: Authentication failed, stale nonce - R=sip:swphone.cloud.com <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></p><p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D" data-mce-style="font-size: 11.0pt; color: #1f497d;">Oct 31 12:55:17 softswitch proxy[4817]: NOTICE: <script>: New request - M=REGISTER R=sip:swphone.cloud.com F=sip:52325800060@swphone.cloud.com T=sip:52325800060@swphone.cloud.com IP=126.121.32.231:1250 (127.0.0.1:5060) <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com"> ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></p><p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D" data-mce-style="font-size: 11.0pt; color: #1f497d;">Oct 31 12:55:17 softswitch proxy[4817]: NOTICE: <script>: Authentication failed, stale nonce - R=sip:swphone.cloud.com <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D" data-mce-style="font-size: 12.0pt; font-family: 'Times New Roman','serif'; color: #1f497d;"> </span><span style="font-size:11.0pt;color:#1F497D" data-mce-style="font-size: 11.0pt; color: #1f497d;"></span></p><div><div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in" data-mce-style="border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt 0in 0in 0in;"><p class="MsoNormal"><b><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">From:</span></b><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;"> Spce-user [<a href="mailto:spce-user-bounces@lists.sipwise.com" target="_blank" data-mce-href="mailto:spce-user-bounces@lists.sipwise.com">mailto:spce-user-bounces@lists.sipwise.com</a>] <b>On Behalf Of </b>Kalen Krueger<br> <b>Sent:</b> Saturday, November 1, 2014 9:17 AM<br> <b>To:</b> Daniel Grotti; Matthew Ogden<br> <b>Cc:</b> <a href="mailto:spce-user@lists.sipwise.com" target="_blank" data-mce-href="mailto:spce-user@lists.sipwise.com">spce-user@lists.sipwise.com</a>; Dustin Rollins<br> <b>Subject:</b> Re: [Spce-user] Troubleshooting an asterisk server that keeps losing registration.</span></p></div></div><p class="MsoNormal"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D" data-mce-style="font-size: 11.0pt; color: #1f497d;">Actually it appears that one of the unauthorized and register are from a different system…. </span><b><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">F=sip:2538523566@swphone.cloud.com</span></b></p><p class="MsoNormal"><b><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;"> </span></b></p><p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D" data-mce-style="font-size: 11.0pt; color: #1f497d;">It’s the </span><b><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">F=sip:5232580006@swphone.cloud.com </span></b><span style="font-size:11.0pt;color:#1F497D" data-mce-style="font-size: 11.0pt; color: #1f497d;">I’m having problems with.</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D" data-mce-style="font-size: 12.0pt; font-family: 'Times New Roman','serif'; color: #1f497d;"> </span><span style="font-size:11.0pt;color:#1F497D" data-mce-style="font-size: 11.0pt; color: #1f497d;"></span></p><div><div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in" data-mce-style="border: none; border-top: solid #E1E1E1 1.0pt; padding: 3.0pt 0in 0in 0in;"><p class="MsoNormal"><b><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">From:</span></b><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;"> Kalen Krueger <br> <b>Sent:</b> Saturday, November 1, 2014 9:10 AM<br> <b>To:</b> 'Daniel Grotti'; 'Matthew Ogden'<br> <b>Cc:</b> 'spce-user@lists.sipwise.com'; <a href="mailto:dustin@npinfo.com" target="_blank" data-mce-href="mailto:dustin@npinfo.com">dustin@npinfo.com</a><br> <b>Subject:</b> RE: [Spce-user] Troubleshooting an asterisk server that keeps losing registration.</span></p></div></div><p class="MsoNormal"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;"> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">I see that it's getting blocked via 403 for too many "Consecutive Authentication Failure", but I'm not sure why.</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;"> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">In going through the logs seems that the asterisk box updates its registration every 60 seconds or so, and then for some reason it decides to do so five times within two seconds, with an OPTIONS stuck in there as well. And out of the 5 REGISTER attempts I’m seeing it got four “S=401 – Unauthorized”, and one “S=200 – OK”… then the block.</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;"> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Thoughts?</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;"> </span></p><p class="MsoPlainText"><b><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:15 softswitch lb[3936]: NOTICE: <script>: New request - M=REGISTER R=sip:swphone.cloud.com F=sip:5232580006@swphone.cloud.com T=sip:5232580006@swphone.cloud.com IP=udp:126.121.32.231:1250 <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></b></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:15 softswitch lb[3936]: NOTICE: <script>: Relaying request, du='sip:127.0.0.1:5062', fs='udp:127.0.0.1:5060' - R=sip:swphone.cloud.com <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:15 softswitch lb[3942]: NOTICE: <script>: Reply from Inbound - S=100 - Trying M=REGISTER IP=udp:127.0.0.1:5062 <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:15 softswitch lb[3942]: NOTICE: <script>: Sending reply, fs='udp:126.121.32.156:5060' - <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:15 softswitch lb[3945]: NOTICE: <script>: Reply from Inbound - S=401 - Unauthorized M=REGISTER IP=udp:127.0.0.1:5062 <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:15 softswitch lb[3945]: NOTICE: <script>: Sending reply, fs='udp:126.121.32.156:5060' - <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></p><p class="MsoPlainText"><b><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:15 softswitch lb[3944]: NOTICE: <script>: New request - M=OPTIONS R=sip:5232580006@126.121.32.231:5060 F=sip:pinger@sipwise.local T=sip:5232580006@126.121.32.231:5060 IP=udp:127.0.0.1:5062 <a href="mailto:ID=46812103-c873ac75-232b4b5@127.0.0.1" target="_blank" data-mce-href="mailto:ID=46812103-c873ac75-232b4b5@127.0.0.1">ID=46812103-c873ac75-232b4b5@127.0.0.1</a></span></b></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:15 softswitch lb[3944]: NOTICE: <script>: Relaying request, du='sip:126.121.32.231:1250', fs='udp:126.121.32.156:5060' - R=sip:5232580006@126.121.32.231:5060 <a href="mailto:ID=46812103-c873ac75-232b4b5@127.0.0.1" target="_blank" data-mce-href="mailto:ID=46812103-c873ac75-232b4b5@127.0.0.1">ID=46812103-c873ac75-232b4b5@127.0.0.1</a></span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:16 softswitch lb[3934]: NOTICE: <script>: New request - M=OPTIONS R=sip:162.211.23.163:5060 F=sip:ping@69.164.175.54 T=sip:ping@162.211.23.163 IP=udp:162.211.23.163:5060 ID=1512CE23-5453E9120009B4BF-D4E20700</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:16 softswitch lb[3934]: NOTICE: <script>: Relaying request, du='sip:127.0.0.1:5062', fs='udp:127.0.0.1:5060' - R=sip:162.211.23.163:5060 ID=1512CE23-5453E9120009B4BF-D4E20700</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:16 softswitch lb[3938]: NOTICE: <script>: Reply from Inbound - S=100 - Trying M=OPTIONS IP=udp:127.0.0.1:5062 ID=1512CE23-5453E9120009B4BF-D4E20700</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:16 softswitch lb[3938]: NOTICE: <script>: Sending reply, fs='udp:126.121.32.156:5060' - ID=1512CE23-5453E9120009B4BF-D4E20700</span></p><p class="MsoPlainText"><b><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:16 softswitch lb[3931]: NOTICE: <script>: New request - M=REGISTER R=sip:swphone.cloud.com F=sip:5232580006@swphone.cloud.com T=sip:5232580006@swphone.cloud.com IP=udp:126.121.32.231:1250 <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></b></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:16 softswitch lb[3931]: NOTICE: <script>: Relaying request, du='sip:127.0.0.1:5062', fs='udp:127.0.0.1:5060' - R=sip:swphone.cloud.com <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:16 softswitch lb[3940]: NOTICE: <script>: Reply from Inbound - S=100 - Trying M=REGISTER IP=udp:127.0.0.1:5062 <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:16 softswitch lb[3940]: NOTICE: <script>: Sending reply, fs='udp:126.121.32.156:5060' - <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:16 softswitch lb[3943]: NOTICE: <script>: Reply from Inbound - S=401 - Unauthorized M=REGISTER IP=udp:127.0.0.1:5062 <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:16 softswitch lb[3943]: NOTICE: <script>: Sending reply, fs='udp:126.121.32.156:5060' - <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></p><p class="MsoPlainText"><b><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:16 softswitch lb[3930]: NOTICE: <script>: New request - M=REGISTER R=sip:swphone.cloud.com:5060 F=sip:2538523566@swphone.cloud.com:5060;transport=UDP T=sip:2538523566@swphone.cloud.com:5060;transport=UDP IP=udp:69.164.160.210:5060 ID=3c1ccd0-7f000001-13c4-38ead-8b955d57-38ead</span></b></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:16 softswitch lb[3930]: NOTICE: <script>: Relaying request, du='sip:127.0.0.1:5062', fs='udp:127.0.0.1:5060' - R=sip:swphone.cloud.com:5060 ID=3c1ccd0-7f000001-13c4-38ead-8b955d57-38ead</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:16 softswitch lb[3941]: NOTICE: <script>: Reply from Inbound - S=100 - Trying M=REGISTER IP=udp:127.0.0.1:5062 ID=3c1ccd0-7f000001-13c4-38ead-8b955d57-38ead</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:16 softswitch lb[3941]: NOTICE: <script>: Sending reply, fs='udp:126.121.32.156:5060' - ID=3c1ccd0-7f000001-13c4-38ead-8b955d57-38ead</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:16 softswitch lb[3939]: NOTICE: <script>: Reply from Inbound - S=401 - Unauthorized M=REGISTER IP=udp:127.0.0.1:5062 ID=3c1ccd0-7f000001-13c4-38ead-8b955d57-38ead</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:16 softswitch lb[3939]: NOTICE: <script>: Sending reply, fs='udp:126.121.32.156:5060' - ID=3c1ccd0-7f000001-13c4-38ead-8b955d57-38ead</span></p><p class="MsoPlainText"><b><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:16 softswitch lb[3932]: NOTICE: <script>: New request - M=REGISTER R=sip:swphone.cloud.com:5060 F=sip:2538523566@swphone.cloud.com:5060;transport=UDP T=sip:2538523566@swphone.cloud.com:5060;transport=UDP IP=udp:69.164.160.210:5060 ID=3c1ccd0-7f000001-13c4-38ead-8b955d57-38ead</span></b></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:16 softswitch lb[3932]: NOTICE: <script>: Relaying request, du='sip:127.0.0.1:5062', fs='udp:127.0.0.1:5060' - R=sip:swphone.cloud.com:5060 ID=3c1ccd0-7f000001-13c4-38ead-8b955d57-38ead</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:16 softswitch lb[3942]: NOTICE: <script>: Reply from Inbound - S=100 - Trying M=REGISTER IP=udp:127.0.0.1:5062 ID=3c1ccd0-7f000001-13c4-38ead-8b955d57-38ead</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:16 softswitch lb[3942]: NOTICE: <script>: Sending reply, fs='udp:126.121.32.156:5060' - ID=3c1ccd0-7f000001-13c4-38ead-8b955d57-38ead</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:16 softswitch lb[3945]: NOTICE: <script>: Reply from Inbound - S=200 - OK M=REGISTER IP=udp:127.0.0.1:5062 ID=3c1ccd0-7f000001-13c4-38ead-8b955d57-38ead</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:16 softswitch lb[3945]: NOTICE: <script>: Sending reply, fs='udp:126.121.32.156:5060' - ID=3c1ccd0-7f000001-13c4-38ead-8b955d57-38ead</span></p><p class="MsoPlainText"><b><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:17 softswitch lb[3937]: NOTICE: <script>: New request - M=REGISTER R=sip:swphone.cloud.com F=sip:5232580006@swphone.cloud.com T=sip:5232580006@swphone.cloud.com IP=udp:126.121.32.231:1250 <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></b></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:17 softswitch lb[3937]: NOTICE: <script>: Relaying request, du='sip:127.0.0.1:5062', fs='udp:127.0.0.1:5060' - R=sip:swphone.cloud.com <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:17 softswitch lb[3944]: NOTICE: <script>: Reply from Inbound - S=100 - Trying M=REGISTER IP=udp:127.0.0.1:5062 <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:17 softswitch lb[3944]: NOTICE: <script>: Sending reply, fs='udp:126.121.32.156:5060' - <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:17 softswitch lb[3938]: NOTICE: <script>: Reply from Inbound - S=401 - Unauthorized M=REGISTER IP=udp:127.0.0.1:5062 <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></p><p class="MsoPlainText"><b><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:17 softswitch lb[3938]: WARNING: <script>: Consecutive Authentication Failure for '5232580006@swphone.cloud.com' UA='FPBX-2.11.0(11.7.0)' IP='126.121.32.231' - R=<null> <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></b></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:17 softswitch lb[3938]: NOTICE: <script>: Sending reply, fs='udp:126.121.32.156:5060' - <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></p><p class="MsoPlainText"><b><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Oct 31 12:55:17 softswitch lb[3933]: WARNING: <script>: Subscriber '5232580006@swphone.cloud.com' UA='FPBX-2.11.0(11.7.0)' from IP='126.121.32.231' is temporarily banned, send 403 - R=sip:swphone.cloud.com <a href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com" target="_blank" data-mce-href="mailto:ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com">ID=511538593775b82678c14d4a6913ce07@swphone.cloud.com</a></span></b></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;"> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">-----Original Message-----<br> From: Kalen Krueger <br> Sent: Saturday, November 1, 2014 8:12 AM<br> To: 'Daniel Grotti'; Matthew Ogden<br> Cc: <a href="mailto:spce-user@lists.sipwise.com" target="_blank" data-mce-href="mailto:spce-user@lists.sipwise.com">spce-user@lists.sipwise.com</a><br> Subject: RE: [Spce-user] Troubleshooting an asterisk server that keeps losing registration.</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;"> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Matthew, how did you come to the conclusion that it was a stale nonce? I would like to compare what I'm seeing in our asterisk boxes.</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;"> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">>>>> On 01/27/2014 04:35 PM, Matthew Ogden wrote:</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">>>>>> Did you guys end up making a decision on this? I still have </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">>>>>> Asterisk subscribers causing auth fail with stale nonce situations.</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;"> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">-----Original Message-----</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">From: Daniel Grotti [<a href="mailto:dgrotti@sipwise.com" target="_blank" data-mce-href="mailto:dgrotti@sipwise.com"><span style="color:windowtext;text-decoration:none" data-mce-style="color: windowtext; text-decoration: none;">mailto:dgrotti@sipwise.com</span></a>]</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Sent: Saturday, November 1, 2014 2:56 AM</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">To: Matthew Ogden</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Cc: <a href="mailto:spce-user@lists.sipwise.com" target="_blank" data-mce-href="mailto:spce-user@lists.sipwise.com"> <span style="color:windowtext;text-decoration:none" data-mce-style="color: windowtext; text-decoration: none;">spce-user@lists.sipwise.com</span></a>; Kalen Krueger</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Subject: RE: [Spce-user] Troubleshooting an asterisk server that keeps losing registration.</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;"> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Thanks Metthew!</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Didn't remember that :)</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;"> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">Daniel</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;"> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">On 1 Nov 2014 10:51, Matthew Ogden <<a href="mailto:matthew@tenacit.net" target="_blank" data-mce-href="mailto:matthew@tenacit.net"><span style="color:windowtext;text-decoration:none" data-mce-style="color: windowtext; text-decoration: none;">matthew@tenacit.net</span></a>> wrote:</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> Hi Danel & Kalen</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> Is this not the same issue I had? Mine was because it's using a stale </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> nonce - which NGCP rejects. Basically if you send to many 401s or 407s </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> the LB will ban it with a 403.</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> So we were seeing a lot of asterisk boxes give up (and ours was an </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> appliance that cannot retry automatically after 403)</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> You can stop spce from blocking stale nonce registrations. See this thread: </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> <a href="http://lists.sipwise.com/pipermail/spce-user/2014-January/005712.html" target="_blank" data-mce-href="http://lists.sipwise.com/pipermail/spce-user/2014-January/005712.html"> <span style="color:windowtext;text-decoration:none" data-mce-style="color: windowtext; text-decoration: none;">http://lists.sipwise.com/pipermail/spce-user/2014-January/005712.html</span></a></span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> Daniel's suggestion was to add the P-NGCP-Stale header in the proxy, </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> and then make the LB only do a 401 if it wasn't present.</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> It saved me from a LOT of headaches. </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> Thanks again! </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> -----Original Message-----</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> From: Spce-user [<a href="mailto:spce-user-bounces@lists.sipwise.com" target="_blank" data-mce-href="mailto:spce-user-bounces@lists.sipwise.com"><span style="color:windowtext;text-decoration:none" data-mce-style="color: windowtext; text-decoration: none;">mailto:spce-user-bounces@lists.sipwise.com</span></a>] On Behalf </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> Of Daniel Grotti</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> Sent: 01 November 2014 10:57 AM</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> To: Kalen Krueger</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> Cc: <a href="mailto:spce-user@lists.sipwise.com" target="_blank" data-mce-href="mailto:spce-user@lists.sipwise.com"> <span style="color:windowtext;text-decoration:none" data-mce-style="color: windowtext; text-decoration: none;">spce-user@lists.sipwise.com</span></a></span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> Subject: Re: [Spce-user] Troubleshooting an asterisk server that keeps </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> losing registration.</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> Mmm...yes this is well know issue of asterisk. </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> But spce should send 403 only when a user is blocked. </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> Don't get the scenario when PBX get 403 during a normal registration. </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> In the worst case you can change the 403 reply on spce. But only of </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> you really need. This is an asterisk issue.</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> Daniel</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> On 1 Nov 2014 09:12, Kalen Krueger <<a href="mailto:kalen@npinfo.com" target="_blank" data-mce-href="mailto:kalen@npinfo.com"><span style="color:windowtext;text-decoration:none" data-mce-style="color: windowtext; text-decoration: none;">kalen@npinfo.com</span></a>> wrote: </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > Upon further review it appears that we’re getting this error out of </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > the blue….</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > Then based on the “Forbidden” (I’m assuming 403 error), it stops </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > trying until we force it to.</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > I’ve added the new option available in the PBX configuration to see </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > if this helps, but I’m just wondering why this would happen out of the blue?</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > register_retry_403=yes</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > ; Treat 403 responses to registrations as if they were</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > ; 401 responses and continue retrying </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> >according to normal</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > ; retry rules. </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > Kalen Krueger</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > Technical and Project Manager</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > NP Information Systems</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > <a href="http://www.npinfo.com" target="_blank" data-mce-href="http://www.npinfo.com"> <span style="color:windowtext;text-decoration:none" data-mce-style="color: windowtext; text-decoration: none;">www.npinfo.com</span></a></span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > <a href="mailto:kalen@npinfo.com" target="_blank" data-mce-href="mailto:kalen@npinfo.com"> <span style="color:windowtext;text-decoration:none" data-mce-style="color: windowtext; text-decoration: none;">kalen@npinfo.com</span></a></span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > desk: (253) 479-1321</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > office: (253) 852-1543</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > mobile: (206) 963-1309</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > From: Spce-user [<a href="mailto:spce-user-bounces@lists.sipwise.com" target="_blank" data-mce-href="mailto:spce-user-bounces@lists.sipwise.com"><span style="color:windowtext;text-decoration:none" data-mce-style="color: windowtext; text-decoration: none;">mailto:spce-user-bounces@lists.sipwise.com</span></a>] On </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > Behalf Of Kalen Krueger</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > Sent: Friday, October 31, 2014 4:00 PM</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > To: <a href="mailto:spce-user@lists.sipwise.com" target="_blank" data-mce-href="mailto:spce-user@lists.sipwise.com"> <span style="color:windowtext;text-decoration:none" data-mce-style="color: windowtext; text-decoration: none;">spce-user@lists.sipwise.com</span></a></span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > Subject: [Spce-user] Troubleshooting an asterisk server that keeps </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > losing registration.</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > We’ve got one particular PBX we’re having a problem with. At </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > seemingly random intervals <a href="sip:wise" target="_blank" data-mce-href="sip:wise"><span style="color:windowtext;text-decoration:none" data-mce-style="color: windowtext; text-decoration: none;">sip:wise</span></a> thinks it’s lost registration, </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > while the PBX still thinks it’s registered. Therefore <a href="sip:wise" target="_blank" data-mce-href="sip:wise"><span style="color:windowtext;text-decoration:none" data-mce-style="color: windowtext; text-decoration: none;">sip:wise</span></a> </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > forwards the calls to the caller wave have listed in “Call Forward Unavailable”.</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > We’ve been working on this for several weeks… trying different </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > things… and I need to reach out for some guidance. What </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > information can provide to the community that would helpful?</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > We’re running mr3.4.2 and the subscriber is FreePBX 2.11.0.37. </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > Here’s a screenshot (some info scrubbed) of our trunk setup in </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > FreePBX, and the registration in sip:wise… in case we have something </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > obviously wrong. I’m happy to collect tsharks, etc. to assist….</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > Just feel at this point like I’m running in circles.</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > Thanks ahead of time for any guidance. </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > Kalen Krueger</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > Technical and Project Manager</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > NP Information Systems</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > <a href="http://www.npinfo.com" target="_blank" data-mce-href="http://www.npinfo.com"> <span style="color:windowtext;text-decoration:none" data-mce-style="color: windowtext; text-decoration: none;">www.npinfo.com</span></a></span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > <a href="mailto:kalen@npinfo.com" target="_blank" data-mce-href="mailto:kalen@npinfo.com"> <span style="color:windowtext;text-decoration:none" data-mce-style="color: windowtext; text-decoration: none;">kalen@npinfo.com</span></a></span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > desk: (253) 479-1321</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > office: (253) 852-1543</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > mobile: (206) 963-1309</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > ________________________________</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > This email and any files transmitted with it are confidential and </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > intended solely for the use of the individual or entity to whom they are addressed.</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > If you have received this email in error please notify the system manager. </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > Please note that any views or opinions presented in this email are </span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> > solely those of the author and do not necessarily represent those of the company.</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> _______________________________________________</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> Spce-user mailing list</span></p><p class="MsoPlainText"><span style="font-size:11.0pt" data-mce-style="font-size: 11.0pt;">> <a href="mailto:Spce-user@lists.sipwise.com" target="_blank" data-mce-href="mailto:Spce-user@lists.sipwise.com"> <span style="color:windowtext;text-decoration:none" data-mce-style="color: windowtext; 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