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<div style="font-family:Tahoma; font-size:13px">thats not the issue - the problem is when you RE-register a sip trunk it will stop updating sipwise. in order to fix that you need to manually go into the subscriber and delete the registration. it will not delete
but instead a new registration will appear.</div>
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<div style="font-family:Tahoma; font-size:13px">SPCE - are you aware of this bug (its a serous issue - since it gives the admins a lot of manual work/tech support calls) I would like to put this this into partial production but can't - please help?</div>
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<div style="font-family:Tahoma; font-size:13px">Thanks!</div>
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<div id="divRpF257663" style="direction: ltr;"><font face="Tahoma" size="2" color="#000000"><b>From:</b> Raúl Alexis Betancor Santana [rabs@dimension-virtual.com]<br>
<b>Sent:</b> Wednesday, November 12, 2014 1:54 PM<br>
<b>To:</b> Aziz Palmer<br>
<b>Subject:</b> Re: sip registration stuck 3.5.16<br>
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<div>3600 secs ... 1 h ... it's default time on the config.xml kamailio.proxy.default_expire option ... you could change it ... or set it on the web interface at domain-level or user-level if you prefer, and as far as you don't touched the .cfg's ... they
expire.<br>
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<b>De: </b>"Aziz Palmer" <Aziz.Palmer@AirFIBER.com><br>
<b>Para: </b>"Raúl Alexis Betancor Santana" <rabs@dimension-virtual.com>, spce-user@lists.sipwise.com<br>
<b>Enviados: </b>Miércoles, 12 de Noviembre 2014 21:17:53<br>
<b>Asunto: </b>RE: sip registration stuck 3.5.16<br>
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<div style="font-family:Tahoma; font-size:13px">they are not auto-expiring (I wish they were)
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<div style="font-family:Tahoma; font-size:13px">if they are - taking a extremely long time</div>
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<div id="divRpF196762" style="direction:ltr"><span face="Tahoma" size="2" color="#000000" style="color:#000000; font-family:Tahoma; font-size:small"><b>From:</b> Spce-user [spce-user-bounces@lists.sipwise.com] on behalf of Raúl Alexis Betancor Santana [rabs@dimension-virtual.com]<br>
<b>Sent:</b> Wednesday, November 12, 2014 1:04 PM<br>
<b>To:</b> spce-user@lists.sipwise.com<br>
<b>Subject:</b> Re: [Spce-user] sip registration stuck 3.5.16<br>
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<div>Why did you whant to remove the old register? ... location entries auto-expire, so you don't have to worry about them.</div>
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<b>De: </b>"Aziz Palmer" <Aziz.Palmer@AirFIBER.com><br>
<b>Para: </b>spce-user@lists.sipwise.com<br>
<b>Enviados: </b>Miércoles, 12 de Noviembre 2014 20:47:13<br>
<b>Asunto: </b>[Spce-user] sip registration stuck 3.5.16<br>
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<div style="font-family:Tahoma; font-size:13px">I hate to ask again but this is turning into a real issue - the "registered devices" are not automatically being removed and when trying to manually delete them, nothing happens.
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<div style="font-family:Tahoma; font-size:13px">Can i set a timer on how long these orphan registered devices stay part of sipwise?</div>
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<div style="font-family:Tahoma; font-size:13px">how can i delete these devices without having to issue the below command - I would like to delete specific devices and not all of them</div>
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<div>mysql kamailio -e "delete from location"</div>
<div style="font-family:Tahoma; font-size:13px"><span class="Apple-tab-span" style="font-size:10pt; white-space:pre"></span><span style="font-size:10pt">/etc/init.d/kamailio-proxy restart</span> </div>
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<div style="font-family:Tahoma; font-size:13px">Thanks again,</div>
<div style="font-family:Tahoma; font-size:13px">Aziz</div>
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<div id="divRpF809561" style="direction:ltr"><span style="color:#000000; font-family:Tahoma; font-size:small"><b>From:</b> Spce-user [spce-user-bounces@lists.sipwise.com] on behalf of Aziz Palmer [Aziz.Palmer@AirFIBER.com]<br>
<b>Sent:</b> Tuesday, November 11, 2014 12:15 PM<br>
<b>To:</b> spce-user@lists.sipwise.com<br>
<b>Subject:</b> [Spce-user] sip registration stuck 5.3.16<br>
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<div style="font-family:Tahoma; font-size:13px">Hello SPCE Team,</div>
<div style="font-family:Tahoma; font-size:13px">here is what appears to be a bug </div>
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<div style="font-family:Tahoma; font-size:13px">I enter sip registration settings into asterisk, registers fine with sipwise. Then I make a change within the sip trunk settings of asterisk and apply the new settings. Then previous sip registration gets stuck;
meaning within sipwise 2 registrations appear (old & new). When i try to delete the old one, it stays stuck. The only way i discovered to be able to remove the old registration is by issuing this command, then i can delete the registration.</div>
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<div>/etc/init.d/kamailio-proxy restart</div>
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<div>what additional information can i provide to have your team troubleshoot this issue?</div>
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<div>Thank you,</div>
<div>Anees</div>
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