<html><body><div style="font-family: times new roman, new york, times, serif; font-size: 12pt; color: #000000"><div>So if you have 2a problems ... I assure you, you have DB issues ..., your the <span style="font-family: 'Times New Roman'; font-size: 13px; background-color: #fdfdfd;" data-mce-style="font-family: 'Times New Roman'; font-size: 13px; background-color: #fdfdfd;">ngcp-sercmd proxy ul.dump command ... if again 500 internal error, you are in troubles.</span><br></div><div><span style="font-family: 'Times New Roman'; font-size: 13px; background-color: #fdfdfd;" data-mce-style="font-family: 'Times New Roman'; font-size: 13px; background-color: #fdfdfd;"><br></span></div><div><span style="font-family: 'Times New Roman'; font-size: 13px; background-color: #fdfdfd;" data-mce-style="font-family: 'Times New Roman'; font-size: 13px; background-color: #fdfdfd;">Did you install and then changed ip's or something ... it's clear to me that the problem it's related to DB issues between kamailio-proxy and mysql.</span></div><div><span style="font-family: 'Times New Roman'; font-size: 13px; background-color: #fdfdfd;" data-mce-style="font-family: 'Times New Roman'; font-size: 13px; background-color: #fdfdfd;"><br></span></div><div><span style="font-family: 'Times New Roman'; font-size: 13px; background-color: #fdfdfd;" data-mce-style="font-family: 'Times New Roman'; font-size: 13px; background-color: #fdfdfd;">About Andreas explanation ... if you restart kamailio-proxy ... cache it's empty ... and I assure you that expired location on DB will be erased, in fact ... doesn't matter when you reload kamailio-proxy it load location table for rebuilding the cache ... if expired registers found ... will be erased on next cleanup.</span></div><div><br></div><hr id="zwchr"><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>De: </b>"Theo" <axessofficetheo@gmail.com><br><b>Para: </b>"Raúl Alexis Betancor Santana" <rabs@dimension-virtual.com><br><b>CC: </b>spce-user@lists.sipwise.com<br><b>Enviados: </b>Viernes, 21 de Noviembre 2014 15:33:19<br><b>Asunto: </b>Re: [Spce-user] sip registration stuck 3.5.16<br><div><br></div><div dir="ltr">I think Andreas explained why that doesn't delete - seeing it cascades down from the kamailio cache, which doesn't have it and so ignores it<div><br></div><div>2a - I have had this issue with a completely new install with no update whatsoever.....</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Fri, Nov 21, 2014 at 5:18 PM, Raúl Alexis Betancor Santana <span dir="ltr"><<a href="mailto:rabs@dimension-virtual.com" target="_blank">rabs@dimension-virtual.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div style="font-family:times new roman,new york,times,serif;font-size:12pt;color:#000000"><div>1. Sorry, but your are wrong. If you have multiple registrations for the same subscriber ... that will not cause any issue ... only more outbound branches, that's all. If they are expired ones ... they will be ignored, if they are active ... just more branches. Or explain what kind of issues you mean.</div><div><br></div><div>2a. Maybe a wrong updated system ... or you have a serious DB issue, have you checked mysql logs?</div><div><br></div><div>3. Deletion over DB ... should delete ... anything more ... you should activate mysql sql statement log ... and see what statement get to the DB when you push the delete button, so could trace where the problem lives</div><div><br></div><hr><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt"><span class=""><b>De: </b>"Aziz Palmer" <Aziz.Palmer@AirFIBER.com><br><b>Para: </b>"Raúl Alexis Betancor Santana" <<a href="mailto:rabs@dimension-virtual.com" target="_blank">rabs@dimension-virtual.com</a>>, <a href="mailto:spce-user@lists.sipwise.com" target="_blank">spce-user@lists.sipwise.com</a><br></span><b>Enviados: </b>Viernes, 21 de Noviembre 2014 15:10:00<div><div class="h5"><br><b>Asunto: </b>RE: sip registration stuck 3.5.16<br><div><br></div>
<div style="direction:ltr;font-family:Tahoma;color:#000000;font-size:10pt">1. That is a big deal - this can give unexpected results to the subscriber (we rather not get a calls in the middle of the night ;). I think we have different types of customers
that require things to work correctly<br>
1a. they never expire, must manually remove them<br>
1b. not to mention the support calls when a subscriber log into their portal<br>
<br>
2. absolutely agree they should auto-erase<br>
2a. upgrade<br>
2b. clean install<br>
2c. clear install from ISO<br>
<br>
3. please refer to point 2<br>
<br>
Anyhow Thank you again for looking into it and for your suggestions to all your different postings<br>
<br>
warmest regards,<br>
Aziz<br>
<br>
<div style="font-family:Times New Roman;color:#000000;font-size:16px">
<hr>
<div style="direction:ltr"><span style="color:#000000;font-family:Tahoma;font-size:small"><b>From:</b> Spce-user [<a href="mailto:spce-user-bounces@lists.sipwise.com" target="_blank">spce-user-bounces@lists.sipwise.com</a>] on behalf of Raúl Alexis Betancor Santana [<a href="mailto:rabs@dimension-virtual.com" target="_blank">rabs@dimension-virtual.com</a>]<br>
<b>Sent:</b> Friday, November 21, 2014 6:41 AM<br>
<b>To:</b> <a href="mailto:spce-user@lists.sipwise.com" target="_blank">spce-user@lists.sipwise.com</a><br>
<b>Subject:</b> Re: [Spce-user] sip registration stuck 3.5.16<br>
</span><br>
</div>
<div></div>
<div>
<div style="font-family:times new roman,new york,times,serif;font-size:12pt;color:#000000">
<br>
<div>Helo Aziz ... let's talk about ...</div>
<div><br>
</div>
<div>1- Doesn't matter ... if you have more than one register for the same user, the only thing that happens it's that on an outbound request to that subscriber, SPCE will launch 2 branches ... one will fail and the other one will sucess. No big deal at all.</div>
<div>2- That should not happens ... as expired registration should be auto-erased. Have you installed the system from 0 ? .. or did you upgrade from older version?</div>
<div>3- That sounds as an upgrades SPCE version that didn't complete the upgrade.</div>
<div><br>
</div>
<div><br>
</div>
<hr>
<div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt">
<b>De: </b>"Aziz Palmer" <Aziz.Palmer@AirFIBER.com><br>
<b>Para: </b>"Raúl Alexis Betancor Santana" <<a href="mailto:rabs@dimension-virtual.com" target="_blank">rabs@dimension-virtual.com</a>>, <a href="mailto:spce-user@lists.sipwise.com" target="_blank">spce-user@lists.sipwise.com</a><br>
<b>Enviados: </b>Viernes, 21 de Noviembre 2014 14:31:25<br>
<b>Asunto: </b>RE: sip registration stuck 3.5.16<br>
<div><br>
</div>
<div style="direction:ltr;font-family:Tahoma;color:#000000;font-size:10pt">Thank you Raul for your input and suggestions. Not to get into a long discussion but I at first didn't think it was a big deal until the following accours<br>
1. the network environment at subscriber changes (change of IP) - asterisk registers and now you have 2 active registrations in the db.<br>
2. Customers logging into the user portal and see the expired time stamp<br>
3. Deleting the registration in the UI will not completely delete it in the db but add a second and third and so on registration.<br>
<br>
all my test was with public IPs i've even tested it while both asterisk and sipwise was connected to the same switch both in a virtual and hard environment<br>
<br>
Thank you again Raul but before placing into production it's absolutely imperative that the basic functionality work properly - register and register.<br>
<br>
Warmest Regards,<br>
Aziz<br>
<br>
<br>
<div style="font-family:Times New Roman;color:#000000;font-size:16px">
<hr>
<div style="direction:ltr"><span style="color:#000000;font-family:Tahoma;font-size:small"><b>From:</b> Spce-user [<a href="mailto:spce-user-bounces@lists.sipwise.com" target="_blank">spce-user-bounces@lists.sipwise.com</a>] on behalf of Raúl Alexis Betancor Santana [<a href="mailto:rabs@dimension-virtual.com" target="_blank">rabs@dimension-virtual.com</a>]<br>
<b>Sent:</b> Friday, November 21, 2014 6:06 AM<br>
<b>To:</b> <a href="mailto:spce-user@lists.sipwise.com" target="_blank">spce-user@lists.sipwise.com</a><br>
<b>Subject:</b> Re: [Spce-user] sip registration stuck 3.5.16<br>
</span><br>
</div>
<div></div>
<div>
<div style="font-family:times new roman,new york,times,serif;font-size:12pt;color:#000000">
<div>Just to add ... that we are using SPCE since it's first versions ... and don't have that issue. With lot of asterisk customers with versions from Asterisk 1.2 to Asterisk 12 .</div>
<div><br>
</div>
<div>As it seems that the register doesn't get auto-expired (I don't undestand why it hurts you that they are on the location table ... but that another thing), if you are experiencing 'registration lost' with Asterisk and SPCE ... 99.9% of the times it a fault
on Asterisk or in a middle router that 'modify' the SIP request.</div>
<div><br>
</div>
<div>Best and faster thing you could do to track the issue ... it to capture the traffic JUST on the Asterisk ... and on the SPCE and compare them, if you see any difference ... then you probably have a sip-alg-activated device on the middle of the path.</div>
<div><br>
</div>
<div>If you don't have access to the Asterisk boxes ... just install one yourself for testing, it's easy and fast. ... Faster than trying that someneone give you the solution on a comunity list</div>
<div><br>
</div>
<hr>
<div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt">
<b>De: </b>"Daniel Grotti" <<a href="mailto:dgrotti@sipwise.com" target="_blank">dgrotti@sipwise.com</a>><br>
<b>Para: </b>"Aziz Palmer" <Aziz.Palmer@AirFIBER.com>, "Theo" <<a href="mailto:axessofficetheo@gmail.com" target="_blank">axessofficetheo@gmail.com</a>><br>
<b>CC: </b><a href="mailto:spce-user@lists.sipwise.com" target="_blank">spce-user@lists.sipwise.com</a><br>
<b>Enviados: </b>Viernes, 21 de Noviembre 2014 14:08:31<br>
<b>Asunto: </b>Re: [Spce-user] sip registration stuck 3.5.16<br>
<div><br>
</div>
<div>Hi,<br>
why are you so sure ?<br>
Kamailio version is the same, so if there is an issue it's also in PRO.<br>
I opened the internal ticket # 0010303.<br>
<br>
We will update you soon.<br>
<br>
Daniel<br>
<br>
<br>
<br>
On 11/21/2014 02:54 PM, Aziz Palmer wrote:<br>
</div>
<blockquote>
<div style="direction:ltr;font-family:Tahoma;color:#000000;font-size:10pt">Thank you Daniel!<br>
<br>
quick question - i'm sure the customers that are using the pro version aren't having this issue. Why is it happening on the CE version? (I've spent so much time on it and i'm trying to more understand it)<br>
<br>
Thank you,<br>
Aziz<br>
<div style="font-family:Times New Roman;color:#000000;font-size:16px">
<hr>
<div style="direction:ltr"><span style="color:#000000;font-family:Tahoma;font-size:small"><b>From:</b> Daniel Grotti [<a href="mailto:dgrotti@sipwise.com" target="_blank">dgrotti@sipwise.com</a>]<br>
<b>Sent:</b> Friday, November 21, 2014 1:17 AM<br>
<b>To:</b> Aziz Palmer; Theo<br>
<b>Cc:</b> <a href="mailto:spce-user@lists.sipwise.com" target="_blank">
spce-user@lists.sipwise.com</a><br>
<b>Subject:</b> Re: [Spce-user] sip registration stuck 3.5.16<br>
</span><br>
</div>
<div>
<div>Aziz,<br>
I was able to have a look at the issue, and I opened an internal ticket about that.<br>
We will have a look at this and let you know.<br>
<br>
Daniel<br>
<br>
<br>
<br>
On 11/19/2014 12:41 AM, Aziz Palmer wrote:<br>
</div>
<blockquote>
<div style="direction:ltr;font-family:Tahoma;color:#000000;font-size:10pt">
<div>
<div style="font-family:Tahoma;font-size:13px">Theo,</div>
<div style="font-family:Tahoma;font-size:13px">can you send what you put in your sip trunk settings when you connect to sipwise? (this part seems pretty straight forward but would like to try someone else's settings.)</div>
<div style="font-family:Tahoma;font-size:13px"><br>
</div>
<div style="font-family:Tahoma;font-size:13px">Thank you</div>
</div>
<div style="font-family:Times New Roman;color:#000000;font-size:16px">
<hr>
<div style="direction:ltr"><span style="color:#000000;font-family:Tahoma;font-size:small"><b>From:</b> Theo [<a href="mailto:axessofficetheo@gmail.com" target="_blank">axessofficetheo@gmail.com</a>]<br>
<b>Sent:</b> Thursday, November 13, 2014 5:40 AM<br>
<b>To:</b> Aziz Palmer<br>
<b>Cc:</b> Andreas Granig; <a href="mailto:spce-user@lists.sipwise.com" target="_blank">
spce-user@lists.sipwise.com</a><br>
<b>Subject:</b> Re: [Spce-user] sip registration stuck 3.5.16<br>
</span><br>
</div>
<div>
<div dir="ltr">Hi
<div><br>
</div>
<div>The problem is on the asterisk side so they are the ones to fix it (assuming that is indeed your problem). The "fix" on the spce is merely a work around to not ban the user and accept the registration.</div>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Thu, Nov 13, 2014 at 3:38 PM, Aziz Palmer <span dir="ltr">
<<a href="mailto:Aziz.Palmer@airfiber.com" target="_blank">Aziz.Palmer@airfiber.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<div style="direction:ltr;font-family:Tahoma;color:#000000;font-size:10pt">
<div>
<div style="font-family:Tahoma;font-size:13px">
<div>Thank you Theo!</div>
<div><br>
</div>
<div>but what i don't understand if this is the case why wasn't fixed ?</div>
<div><br>
</div>
<div>what should i be doing instead when having users register to avoid this issue?</div>
<div><br>
</div>
<div>Is this happening to you also? if so what did you do to fix it? (follow the steps below?)</div>
<div><br>
</div>
<div>Thank you!</div>
<div><br>
</div>
<div><br>
</div>
</div>
</div>
<div style="font-family:Times New Roman;color:#000000;font-size:16px">
<hr>
<div style="direction:ltr"><span style="color:#000000;font-family:Tahoma"><span style="color:#000000;font-family:Tahoma"><b>From:</b> Theo [<a href="mailto:axessofficetheo@gmail.com" target="_blank">axessofficetheo@gmail.com</a>]<br>
<b>Sent:</b> Thursday, November 13, 2014 5:30 AM<br>
<b>To:</b> Aziz Palmer<br>
<b>Cc:</b> Andreas Granig; <a href="mailto:spce-user@lists.sipwise.com" target="_blank">
spce-user@lists.sipwise.com</a></span></span>
<div>
<div><br>
<b>Subject:</b> Re: [Spce-user] sip registration stuck 3.5.16<br>
</div>
</div>
<br>
</div>
<div>
<div>
<div>
<div dir="ltr">Sorry I accidentally replied just to you rather than to the list.:
<div><br>
</div>
<div>
<div style="font-family:arial,sans-serif;font-size:medium">
<div style="width:875px">
<div>
<div>
<div>
<div>
<div style="font-size:13px">
<div style="overflow:hidden">
<div dir="ltr">Hi
<div><br>
</div>
<div>This looks like the stale nonce issue which is an asterisk problem. The workaround has been posted a few times - search for stale nonce and I am sure you'll find it easily</div>
<div><br>
</div>
<div>Good luck</div>
</div>
<div>
<div><img src="https://ssl.gstatic.com/ui/v1/icons/mail/images/cleardot.gif"></div>
</div>
</div>
</div>
</div>
</div>
<div style="font-size:13px"><br>
</div>
</div>
</div>
</div>
</div>
<div style="font-family:arial,sans-serif;font-size:medium">
<div style="width:875px">
<div>
<div>
<div>
<div>
<div><br>
</div>
</div>
<div>
<div style="font-size:13px">
<table cellpadding="0" class="mceItemTable">
<tbody>
<tr>
<td style="width:572px"><br>
</td>
<td>
<div>
<div style="outline:0px"><span><img alt="" src="https://mail.google.com/mail/u/0/images/cleardot.gif"></span></div>
</div>
</td>
<td><br>
</td>
<td rowspan="2">
<div><img alt="" src="https://mail.google.com/mail/u/0/images/cleardot.gif"></div>
<div><img alt="" src="https://mail.google.com/mail/u/0/images/cleardot.gif"></div>
</td>
</tr>
<tr>
<td colspan="3">
<table style="width:750px" cellpadding="0" class="mceItemTable">
<tbody>
<tr>
<td>
<div><span>to <span dir="ltr">Aziz</span></span></div>
<div><img alt="" src="https://mail.google.com/mail/u/0/images/cleardot.gif"></div>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<div style="font-size:13px">
<div style="overflow:hidden">
<div dir="ltr">It would be this one:
<div><br>
</div>
<div><a href="http://lists.sipwise.com/pipermail/spce-user/2014-January/005712.html" target="_blank">http://lists.sipwise.com/pipermail/spce-user/2014-January/005712.html</a></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Thu, Nov 13, 2014 at 3:00 PM, Aziz Palmer <span dir="ltr">
<<a href="mailto:Aziz.Palmer@airfiber.com" target="_blank">Aziz.Palmer@airfiber.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
kamailio.location<br>
what command do I need to execute to provide this information?<br>
<br>
<br>
kamailio-proxy.log<br>
<br>
Nov 13 06:49:36 tx-portal-2 proxy[22474]: NOTICE: <script>: Authentication failed, stale nonce - R=sip:sipwise.xyz..com ID=<a href="mailto:7233034d51f47c1a7ca56eb2353030ae@104.34.42.10" target="_blank">7233034d51f47c1a7ca56eb2353030ae@104.34.42.10</a><br>
Nov 13 06:49:36 tx-portal-2 proxy[22473]: NOTICE: <script>: New request on proxy - M=REGISTER R=sip:sipwise.xyz..com
<a href="mailto:F=sip:master.sample.edge@sipwise.xyz..com" target="_blank">
F=sip:master.sample.edge@sipwise.xyz..com</a> <a href="mailto:T=sip:master.sample.edge@sipwise.xyz..com" target="_blank">
T=sip:master.sample.edge@sipwise.xyz..com</a> IP=<a href="http://104.34.42.10:5060" target="_blank">104.34.42.10:5060</a> (<a href="http://127.0.0.1:5060" target="_blank">127.0.0.1:5060</a>) ID=<a href="mailto:7233034d51f47c1a7ca56eb2353030ae@104.34.42.10" target="_blank">7233034d51f47c1a7ca56eb2353030ae@104.34.42.10</a><br>
Nov 13 06:49:36 tx-portal-2 proxy[22473]: WARNING: app_lua [app_lua_sr.c:100]: lua_sr_log(): lost database connection. Reconnecting<br>
Nov 13 06:49:36 tx-portal-2 proxy[22473]: NOTICE: <script>: Contacts successfully updated, expires in 120s - R=sip:sipwise.xyz..com ID=<a href="mailto:7233034d51f47c1a7ca56eb2353030ae@104.34.42.10" target="_blank">7233034d51f47c1a7ca56eb2353030ae@104.34.42.10</a><br>
Nov 13 06:51:21 tx-portal-2 proxy[22480]: NOTICE: <script>: New request on proxy - M=REGISTER R=sip:sipwise.xyz..com
<a href="mailto:F=sip:master.sample.edge@sipwise.xyz..com" target="_blank">
F=sip:master.sample.edge@sipwise.xyz..com</a> <a href="mailto:T=sip:master.sample.edge@sipwise.xyz..com" target="_blank">
T=sip:master.sample.edge@sipwise.xyz..com</a> IP=<a href="http://104.34.42.10:5060" target="_blank">104.34.42.10:5060</a> (<a href="http://127.0.0.1:5060" target="_blank">127.0.0.1:5060</a>) ID=<a href="mailto:7233034d51f47c1a7ca56eb2353030ae@104.34.42.10" target="_blank">7233034d51f47c1a7ca56eb2353030ae@104.34.42.10</a><br>
Nov 13 06:51:21 tx-portal-2 proxy[22480]: WARNING: app_lua [app_lua_sr.c:100]: lua_sr_log(): lost database connection. Reconnecting<br>
Nov 13 06:51:21 tx-portal-2 proxy[22480]: NOTICE: <script>: Contacts successfully updated, expires in 120s - R=sip:sipwise.xyz..com ID=<a href="mailto:7233034d51f47c1a7ca56eb2353030ae@104.34.42.10" target="_blank">7233034d51f47c1a7ca56eb2353030ae@104.34.42.10</a><br>
Nov 13 06:53:06 tx-portal-2 proxy[22475]: NOTICE: <script>: New request on proxy - M=REGISTER R=sip:sipwise.xyz..com
<a href="mailto:F=sip:master.sample.edge@sipwise.xyz..com" target="_blank">
F=sip:master.sample.edge@sipwise.xyz..com</a> <a href="mailto:T=sip:master.sample.edge@sipwise.xyz..com" target="_blank">
T=sip:master.sample.edge@sipwise.xyz..com</a> IP=<a href="http://104.34.42.10:5060" target="_blank">104.34.42.10:5060</a> (<a href="http://127.0.0.1:5060" target="_blank">127.0.0.1:5060</a>) ID=<a href="mailto:7233034d51f47c1a7ca56eb2353030ae@104.34.42.10" target="_blank">7233034d51f47c1a7ca56eb2353030ae@104.34.42.10</a><br>
Nov 13 06:53:06 tx-portal-2 proxy[22475]: WARNING: app_lua [app_lua_sr.c:100]: lua_sr_log(): lost database connection. Reconnecting<br>
Nov 13 06:53:06 tx-portal-2 proxy[22475]: NOTICE: <script>: Contacts successfully updated, expires in 120s - R=sip:sipwise.xyz..com ID=<a href="mailto:7233034d51f47c1a7ca56eb2353030ae@104.34.42.10" target="_blank">7233034d51f47c1a7ca56eb2353030ae@104.34.42.10</a><br>
<br>
<br>
<br>
<br>
what does this mean "WARNING: app_lua [app_lua_sr.c:100]: lua_sr_log(): lost database connection. Reconnecting"?<br>
<br>
<br>
<br>
________________________________________<br>
From: Spce-user [<a href="mailto:spce-user-bounces@lists.sipwise.com" target="_blank">spce-user-bounces@lists.sipwise.com</a>] on behalf of Andreas Granig [<a href="mailto:agranig@sipwise.com" target="_blank">agranig@sipwise.com</a>]<br>
Sent: Thursday, November 13, 2014 1:26 AM<br>
To: <a href="mailto:spce-user@lists.sipwise.com" target="_blank">spce-user@lists.sipwise.com</a><br>
Subject: Re: [Spce-user] sip registration stuck 3.5.16<br>
<div>
<div><br>
Hi,<br>
<br>
It's most likely not a bug of the system, rather than a problem with<br>
your clients registering on said system. I risk to say that because the<br>
registrar is based on Kamailio, which is serving dozens of millions of<br>
SIP devices out there, so it would be a huge surprise for it not to work<br>
correctly.<br>
<br>
The only way to find out what the REAL issue is for you to send an<br>
example entry in the kamailio.location table of the DB, along with a<br>
full network trace of this client trying to register on the system, and<br>
also the kamailio-proxy.log file.<br>
<br>
Andreas<br>
<br>
On 11/13/2014 06:47 AM, Aziz Palmer wrote:<br>
> thats not the issue - the problem is when you RE-register a sip trunk it<br>
> will stop updating sipwise. in order to fix that you need to manually go<br>
> into the subscriber and delete the registration. it will not delete but<br>
> instead a new registration will appear.<br>
><br>
><br>
> SPCE - are you aware of this bug (its a serous issue - since it gives<br>
> the admins a lot of manual work/tech support calls) I would like to put<br>
> this this into partial production but can't - please help?<br>
><br>
> Thanks!<br>
> ------------------------------------------------------------------------<br>
> *From:* Raúl Alexis Betancor Santana [<a href="mailto:rabs@dimension-virtual.com" target="_blank">rabs@dimension-virtual.com</a>]<br>
> *Sent:* Wednesday, November 12, 2014 1:54 PM<br>
> *To:* Aziz Palmer<br>
> *Subject:* Re: sip registration stuck 3.5.16<br>
><br>
> 3600 secs ... 1 h ... it's default time on the config.xml<br>
> kamailio.proxy.default_expire option ... you could change it ... or set<br>
> it on the web interface at domain-level or user-level if you prefer, and<br>
> as far as you don't touched the .cfg's ... they expire.<br>
><br>
> ------------------------------------------------------------------------<br>
> *De: *"Aziz Palmer" <a href="mailto:Aziz.Palmer@AirFIBER.com" target="_blank">
<Aziz.Palmer@AirFIBER.com></a><br>
> *Para: *"Raúl Alexis Betancor Santana" <<a href="mailto:rabs@dimension-virtual.com" target="_blank">rabs@dimension-virtual.com</a>>,<br>
> <a href="mailto:spce-user@lists.sipwise.com" target="_blank">spce-user@lists.sipwise.com</a><br>
> *Enviados: *Miércoles, 12 de Noviembre 2014 21:17:53<br>
> *Asunto: *RE: sip registration stuck 3.5.16<br>
><br>
> they are not auto-expiring (I wish they were)<br>
><br>
> if they are - taking a extremely long time<br>
> ------------------------------------------------------------------------<br>
> *From:* Spce-user [<a href="mailto:spce-user-bounces@lists.sipwise.com" target="_blank">spce-user-bounces@lists.sipwise.com</a>] on behalf of<br>
> Raúl Alexis Betancor Santana [<a href="mailto:rabs@dimension-virtual.com" target="_blank">rabs@dimension-virtual.com</a>]<br>
> *Sent:* Wednesday, November 12, 2014 1:04 PM<br>
> *To:* <a href="mailto:spce-user@lists.sipwise.com" target="_blank">spce-user@lists.sipwise.com</a><br>
> *Subject:* Re: [Spce-user] sip registration stuck 3.5.16<br>
><br>
><br>
> Why did you whant to remove the old register? ... location entries<br>
> auto-expire, so you don't have to worry about them.<br>
><br>
> ------------------------------------------------------------------------<br>
> *De: *"Aziz Palmer" <a href="mailto:Aziz.Palmer@AirFIBER.com" target="_blank">
<Aziz.Palmer@AirFIBER.com></a><br>
> *Para: *<a href="mailto:spce-user@lists.sipwise.com" target="_blank">spce-user@lists.sipwise.com</a><br>
> *Enviados: *Miércoles, 12 de Noviembre 2014 20:47:13<br>
> *Asunto: *[Spce-user] sip registration stuck 3.5.16<br>
><br>
> I hate to ask again but this is turning into a real issue - the<br>
> "registered devices" are not automatically being removed and when trying<br>
> to manually delete them, nothing happens.<br>
><br>
> Can i set a timer on how long these orphan registered devices stay part<br>
> of sipwise?<br>
><br>
> how can i delete these devices without having to issue the below command<br>
> - I would like to delete specific devices and not all of them<br>
><br>
> mysql kamailio -e "delete from location"<br>
> /etc/init.d/kamailio-proxy restart<br>
><br>
><br>
> Thanks again,<br>
> Aziz<br>
><br>
> ------------------------------------------------------------------------<br>
> *From:* Spce-user [<a href="mailto:spce-user-bounces@lists.sipwise.com" target="_blank">spce-user-bounces@lists.sipwise.com</a>] on behalf of<br>
> Aziz Palmer [<a href="mailto:Aziz.Palmer@AirFIBER.com" target="_blank">Aziz.Palmer@AirFIBER.com</a>]<br>
> *Sent:* Tuesday, November 11, 2014 12:15 PM<br>
> *To:* <a href="mailto:spce-user@lists.sipwise.com" target="_blank">spce-user@lists.sipwise.com</a><br>
> *Subject:* [Spce-user] sip registration stuck 5.3.16<br>
><br>
> Hello SPCE Team,<br>
> here is what appears to be a bug<br>
><br>
> I enter sip registration settings into asterisk, registers fine with<br>
> sipwise. Then I make a change within the sip trunk settings of asterisk<br>
> and apply the new settings. Then previous sip registration gets stuck;<br>
> meaning within sipwise 2 registrations appear (old & new). When i try to<br>
> delete the old one, it stays stuck. The only way i discovered to be able<br>
> to remove the old registration is by issuing this command, then i can<br>
> delete the registration.<br>
><br>
> /etc/init.d/kamailio-proxy restart<br>
><br>
> what additional information can i provide to have your team troubleshoot<br>
> this issue?<br>
><br>
> Thank you,<br>
> Anees<br>
><br>
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