<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">Hello Paul,<div class=""><br class=""></div><div class="">I’m sorry I don’t know if nor how this could be changed.</div><div class=""><br class=""></div><div class="">Regards,</div><div class=""><br class=""></div><div class="">Marc<br class="">
<br class=""><div><blockquote type="cite" class=""><div class="">On 13 Jan 2015, at 10:50, Paul Hughes Dinas Build Property Services <<a href="mailto:dinasbuild@gmail.com" class="">dinasbuild@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><meta http-equiv="Content-Type" content="text/html; charset=utf-8" class=""><div dir="ltr" class=""><font face="arial, helvetica, sans-serif" class="">Hi Marc. Thanks for the quick reply.<br class=""><br class="">That makes sense thought i was doing something wrong ..lol <br class=""><br class="">Is that the way it has to be or can </font><font face="arial, helvetica, sans-serif" class="">the rates are expressed in the DB as 1/100th be changed to suite or would that just mess it all up? or is it a case of getting excell to sort the formula out lol, i am using £ & p as currency.<br class=""></font><br class=""> Regards Paul<br class=""><br class=""><br class=""><div class="gmail_extra"><br class=""><div class="gmail_quote">On 13 January 2015 at 09:31, Marc Storck <span dir="ltr" class=""><<a href="mailto:mstorck@voipgate.com" target="_blank" class="">mstorck@voipgate.com</a>></span> wrote:<br class=""><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word" class=""><div class="">Hello Paul,</div><div class=""><br class=""></div><div class="">whatever currency that you are using, the rates are expressed in the DB as 1/100th of that currency and the rate in the DB is always expressed as rate/second.</div><div class=""><br class=""></div><div class="">So if you want to charge 0.015£ / min you actually have to put the value 0.025 into the DB.</div><div class=""><br class=""></div><div class="">0.015£ / min = 0.025p / second </div><div class=""><br class=""></div><div class="">Regards,</div><div class=""><br class=""></div><div class="">Marc</div><div class=""><br class=""></div><br class=""><div class=""><blockquote type="cite" class=""><div class=""><div class="h5"><div class="">On 13 Jan 2015, at 10:21, Paul Hughes Dinas Build Property Services <<a href="mailto:dinasbuild@gmail.com" target="_blank" class="">dinasbuild@gmail.com</a>> wrote:</div><br class=""></div></div><div class=""><div class=""><div class="h5"><div dir="ltr" class=""><p class="MsoNormal">Hi everyone, <br class="">
I having a little issue with the billing.
After creating a billing profile & entered the fees I am finding
that when I make a call the billing don’t bill the call correctly.<br class="">
<br class="">
example say I have entered in </p><p class="MsoNormal">Onpeak init rate
as 0.015
</p><p class="MsoNormal">Onpeak init interval
as 60 seconds<br class="">
<span style="font-size:10.5pt;font-family:Arial,sans-serif;color:rgb(51,51,51);background-image:initial;background-repeat:initial" class="">Onpeak follow rate</span> 0.015</p><p class="MsoNormal">Onpeak follow interval
1 second</p><div class=""> <br class=""></div><p class="MsoNormal" style="line-height:150%">What I am finding is that when I make
a call the first 60 seconds is being charged at 0.009. But if I set the Onpeak init interval
to 100 then the correct amount is being
billed but then the initial billing interval for 100 seconds. </p>
<span style="font-size:11pt;font-family:Calibri,sans-serif" class="">It looks like to me that the Onpeak init interval
amount when set to 60 is ony charging
60% of the Onpeak init rate as if its doing
0.015/ 100 * 60 = 0.009 .. is
this supposed to be that way ? as it
really confusing up my billing rates <br class="">
From what I read in the manual should it be Onpeak init rate is billed for what
ever seconds are in the Onpeak init interval?<br class="">
<br class="">
Regards Paul</span><br class=""></div></div></div>
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