<html><body><div style="font-family: tahoma,new york,times,serif; font-size: 12pt; color: #000000"><div>Hello,</div><div><br data-mce-bogus="1"></div><div>i think your problem is, that the subscriber was created before you activate the billing profile, so the free time will be first avilable on beginning of the next month.</div><div>You can't change a free minute billing profile within a billing period.</div><div><br data-mce-bogus="1"></div><div>So: You must first create the billing profile and then create a new subscriber and activate this billing profile in the creation process. Then you can see the Contract Balance with 60000 free time.</div><div>Otherwise you will firstly see this, if the billing interval is over and the new interval starts (normally at 01. of the next month). Then you see also the free time.</div><div><br data-mce-bogus="1"></div><div>hope that this helps you out a bit. ;) <br></div><div><br></div><hr id="zwchr" data-marker="__DIVIDER__"><div data-marker="__HEADERS__"><b>Von: </b>"aruizmorillas" <aruizmorillas@gmail.com><br><b>An: </b>spce-user@lists.sipwise.com<br><b>CC: </b>"matthias hohl" <matthias.hohl@telematica.at><br><b>Gesendet: </b>Dienstag, 7. April 2015 11:19:28<br><b>Betreff: </b>Re: [Spce-user] Billing free minutes...<br></div><br><div data-marker="__QUOTED_TEXT__">Hello Matthias,<br><br>I am trying to do the same config for 1.000 free minutes. I created a<br>billing profile and insert 60000 into interval free time.<br><br>Some fields :<br><br>Interval charge : 29<br>Interval free time : 60000<br>Interval free cash : 0<br><br>In Billing Fees I check "use free Time" for fixed number and mobile<br>numbers.<br><br>But in "Contract Balance" of Customer only see :<br><br>Current totals : Cash : 00,0 Free Time : 0<br>Spent this interval : Cash : 41x,xx Free Time : 0<br><br>All my "init interval" is a 1 second.<br><br>How you configure it?<br><br>Would it be possible to discount free minutes of those 1000 minutes<br>for two destinations?<br><br>SPCE 3.7.1<br><br>Best Regards,<br><br><br>On 02/04/15 21:27, Matthias Hohl wrote:<br>> It seams i found the problem by myself...<br>> <br>> If there is a ZERO in the first init interval then the server use<br>> all free minutes at once, cause he can't count the intervals. <br>> problem was a not well configured billing profile... => fixed.<br>> <br>> <br>> ------------------------------------------------------------------------<br>><br>> <br>*Von: *"Matthias Hohl" <matthias.hohl@telematica.at><br>> *An: *"Spce-user@lists.sipwise.com" <spce-user@lists.sipwise.com> <br>> *Gesendet: *Donnerstag, 2. April 2015 18:59:09 *Betreff:<br>> *[Spce-user] Billing free minutes...<br>> <br>> Hello,<br>> <br>> i created a billing profile and insert 6000 into Interval free<br>> time. This should be 100 free minutes. At the Billing Fees I<br>> activate the "Use free time" checkbox for an outband call with<br>> destination ^43.+$ So every call outgoing to a number starting with<br>> 43 should use the 100 free minutes.<br>> <br>> If the subsriber place now a call, in the CDR no free time was<br>> used. If I look in the Customer settings under "contract balance"<br>> there i can see in "spent this interval - free time" a value of<br>> 6000 seconds. In the "Cash" field, there is the ammount of the call<br>> which was rated.<br>> <br>> So it seams like the server already spent every freetime... but<br>> the subscriber just called about 5 minutes. and in the CDR i can't<br>> see any used freetime. Is there any way to debug this issue, why<br>> the server spent all freetime?<br>> <br>> I use SPCE 3.7.2<br>> <br>> Thanks for advice.<br>> <br>> _______________________________________________ Spce-user mailing<br>> list Spce-user@lists.sipwise.com <br>> https://lists.sipwise.com/listinfo/spce-user<br>> <br>> <br>> _______________________________________________ Spce-user mailing<br>> list Spce-user@lists.sipwise.com <br>> https://lists.sipwise.com/listinfo/spce-user<br>><br></div></div></body></html>