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Hi Matthias,<br>
we are aware of that and working to fix this. This is not so easy to
figure it out.<br>
Meanwhile you don't need to restart redis, but just to fllush redis
db 3 and redis db 4 with redis command FLUSHDB.<br>
You can do it during the night.<br>
<br>
This is not a solution, I know, if you would be able to provide some
traces where the counters are not decreased, it would be really
nice.<br>
<br>
Cheers,<br>
<br>
<div class="moz-signature">
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Arial, Sans-Serif; font-size:11px; color:#555555;"> <strong
style="color:#333333; text-transform:uppercase;
font-size:10px;"> Daniel Grotti </strong> <br>
Head of Customer Support
<p> <a href="http://www.sipwise.com" style="color:rgb(0, 136,
204) !important; text-decoration:none !important;
border-bottom:1px dotted #AAA;"> Sipwise GmbH </a> , Campus
21/Europaring F15<br>
AT-2345 Brunn am Gebirge </p>
<p> Phone: <a href="callto:+4313012032" style="color:rgb(0,
136, 204) !important; text-decoration:none !important;
border-bottom:1px dotted #AAA;"> +43(0)1 301 2032 </a> <br>
Email: <a href="mailto:dgrotti@sipwise.com"
style="color:rgb(0, 136, 204) !important;
text-decoration:none !important; border-bottom:1px dotted
#AAA;"> dgrotti@sipwise.com </a> <br>
Website: <a href="http://www.sipwise.com"
style="color:rgb(0, 136, 204) !important;
text-decoration:none !important; border-bottom:1px dotted
#AAA;"> www.sipwise.com </a> </p>
<p>
Particulars according Austrian Companies Code paragraph 14<br>
"Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge<br>
FN:305595f, Commercial Court Vienna, ATU64002206
</p>
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<div class="moz-cite-prefix">On 04/07/2016 11:16 AM, Matthias Hohl
wrote:<br>
</div>
<blockquote cite="mid:03b301d190ae$39eb5b90$adc212b0$@telematica.at"
type="cite">
<pre wrap="">Hello,
this problem is still there.
We must restart the REDIS service to clear this problem.
Sure it helps for the moment, but for long time, this is no solution to restart REDIS every week... :/
With the latest version, the failure appears much less often like before, but it is still there.
Do you have any idea?
thanks
-----Ursprüngliche Nachricht-----
Von: Spce-user [<a class="moz-txt-link-freetext" href="mailto:spce-user-bounces@lists.sipwise.com">mailto:spce-user-bounces@lists.sipwise.com</a>] Im Auftrag von Matthias Hohl
Gesendet: Freitag, 12. Februar 2016 17:13
An: Daniel Grotti <a class="moz-txt-link-rfc2396E" href="mailto:dgrotti@sipwise.com"><dgrotti@sipwise.com></a>; <a class="moz-txt-link-abbreviated" href="mailto:spce-user@lists.sipwise.com">spce-user@lists.sipwise.com</a>
Betreff: Re: [Spce-user] Concurrent max calls exceeded for callee
Hello,
also with upgrade to 4.2.1 we still have the same problems with Conncurent max calls exceeded for callee:
Example:
Feb 12 16:29:20 spce (local7.notice) proxy[3749]: NOTICE: <script>: Concurrent max calls exceeded for callee 'aef1bad0-ed48-4697-a55e-6ab25e723b5a' - <a class="moz-txt-link-abbreviated" href="mailto:R=sip:43137xxxxx@sip.xxx.at:5060">R=sip:43137xxxxx@sip.xxx.at:5060</a> <a class="moz-txt-link-abbreviated" href="mailto:ID=3b0717627b45827e6a9a0f7a50f5f42a@xx.170.208.xxx:5060">ID=3b0717627b45827e6a9a0f7a50f5f42a@xx.170.208.xxx:5060</a> UA='GlobalCall+T.38'
Feb 12 16:33:56 spce (local7.notice) proxy[3742]: NOTICE: <script>: Concurrent max calls exceeded for callee 'aef1bad0-ed48-4697-a55e-6ab25e723b5a' - <a class="moz-txt-link-abbreviated" href="mailto:R=sip:43137xxxxx@sip.xxx.at:5060">R=sip:43137xxxxx@sip.xxx.at:5060</a> <a class="moz-txt-link-abbreviated" href="mailto:ID=2277847967b2b40325f5720a268a9056@xx.170.208.xxx:5060">ID=2277847967b2b40325f5720a268a9056@xx.170.208.xxx:5060</a> UA='GlobalCall+T.38'
But there are no concurrent calls on this subscriber!!!!
After doing "redis restart" it works again without problems.
Thanks!
----- Ursprüngliche Mail -----
Von: "Matthias Hohl" <a class="moz-txt-link-rfc2396E" href="mailto:matthias.hohl@telematica.at"><matthias.hohl@telematica.at></a>
An: "Daniel Grotti" <a class="moz-txt-link-rfc2396E" href="mailto:dgrotti@sipwise.com"><dgrotti@sipwise.com></a>, <a class="moz-txt-link-abbreviated" href="mailto:spce-user@lists.sipwise.com">spce-user@lists.sipwise.com</a>
Gesendet: Dienstag, 26. Januar 2016 12:30:17
Betreff: Re: [Spce-user] Concurrent max calls exceeded for callee
Hello,
when do you think, that you fix this issue, cause I have this problem several times a week :/ I am currently on the latest 4.1.1 version including updates from last week.
Thanks.
-----Ursprüngliche Nachricht-----
Von: Daniel Grotti [<a class="moz-txt-link-freetext" href="mailto:dgrotti@sipwise.com">mailto:dgrotti@sipwise.com</a>]
Gesendet: Mittwoch, 16. Dezember 2015 11:17
An: Matthias Hohl <a class="moz-txt-link-rfc2396E" href="mailto:matthias.hohl@telematica.at"><matthias.hohl@telematica.at></a>; <a class="moz-txt-link-abbreviated" href="mailto:spce-user@lists.sipwise.com">spce-user@lists.sipwise.com</a>
Betreff: Re: AW: [Spce-user] Concurrent max calls exceeded for callee
Hi Matthias,
We are aware of the problem on mr3.8.4 version and 4.x.
We are working on it since a while in order to fix definitely this issue.
Stay tuned.
--
Daniel Grotti
VoIP Engineer
Sipwise GmbH
Europaring F15 | 2345 Brunn am Gebirge, Austria | <a class="moz-txt-link-abbreviated" href="http://www.sipwise.com">www.sipwise.com</a>
On 12/16/2015 01:13 AM, Matthias Hohl wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Hello,
i have again this redis counter problem with "max calls exceeded for
</pre>
</blockquote>
<pre wrap="">callee"
</pre>
<blockquote type="cite">
<pre wrap="">for some subscribers.
It comes from time to time, that the SPCE told me, that max calls
exceeded but nobody is calling.
After restarting redis service (/etc/init.d/redis-server restart)
everything is working fine again, but I must restart the redis every
few
</pre>
</blockquote>
<pre wrap="">days/week.
</pre>
<blockquote type="cite">
<pre wrap="">
Is there another solution for this problem?
How could this happen, again and again on different subscribers?
Thanks for your answer!
-----Ursprüngliche Nachricht-----
Von: Spce-user [<a class="moz-txt-link-freetext" href="mailto:spce-user-bounces@lists.sipwise.com">mailto:spce-user-bounces@lists.sipwise.com</a>] Im Auftrag
von Daniel Grotti
Gesendet: Mittwoch, 4. November 2015 10:24
An: <a class="moz-txt-link-abbreviated" href="mailto:spce-user@lists.sipwise.com">spce-user@lists.sipwise.com</a>
Betreff: Re: [Spce-user] Concurrent max calls exceeded for callee
Hi,
you can reset redis counters for that user to 0.
for example:
# redis-cli -n 3 keys \*
# redis-cli -n 3 get userout:<SUBS_UUID> "2"
# redis-cli -n 3 set userout:<SUBS_UUID> 0 OK # redis-cli -n 3 get
userout:<SUBS_UUID> "0"
--
Daniel Grotti
VoIP Engineer
Sipwise GmbH
Europaring F15 | 2345 Brunn am Gebirge, Austria | <a class="moz-txt-link-abbreviated" href="http://www.sipwise.com">www.sipwise.com</a>
On 11/03/2015 10:29 AM, Matthias Hohl wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Today the same problem happen again by an other subscriber. The
subscriber has 4 lines but just one person is using the subscriber.
They place several calls this morning and called me now and told me,
that she cant call place calls anymore cause phone told her: "all
concurrent lines are in use, please try again later". I checked the
server and the pbx and there are no active calls, so the limit cant
be
</pre>
</blockquote>
<pre wrap="">exceeded.
</pre>
<blockquote type="cite">
<pre wrap="">
After set the concurrent max limit to 5 or higher in subscriber
preferences, calls works again, if i set it back to 4, the voice
message comes again.
This happen now several times with different subscribers in different
time intervals. It looks like this is a redis bug or what do you think?
Hope to read from you soon with some more informations.
Btw: is restarting redis-server the right solution?
</pre>
<blockquote type="cite">
<pre wrap="">
/etc/init.d/redis-server stop
rm -rf /var/lib/redis/*
/etc/init.d/redis-server start
</pre>
</blockquote>
<pre wrap="">
Von meinem iPhone gesendet
Am 05.10.2015 um 13:09 schrieb Matthias Hohl
<<a class="moz-txt-link-abbreviated" href="mailto:matthias.hohl@telematica.at">matthias.hohl@telematica.at</a> <a class="moz-txt-link-rfc2396E" href="mailto:matthias.hohl@telematica.at"><mailto:matthias.hohl@telematica.at></a>>:
</pre>
<blockquote type="cite">
<pre wrap="">I found a hint in an older posting…
I have done now the following:
/etc/init.d/redis-server stop
rm -rf /var/lib/redis/*
/etc/init.d/redis-server start
It looks that it works now again, but can you tell me, what happened
and how this problem can be reproduced, and if this is the only
solution for it?
Thanks.
*Von:*Spce-user [<a class="moz-txt-link-freetext" href="mailto:spce-user-bounces@lists.sipwise.com">mailto:spce-user-bounces@lists.sipwise.com</a>] *Im
Auftrag von *Matthias Hohl
*Gesendet:* Montag, 5. Oktober 2015 10:23
*An:* <a class="moz-txt-link-abbreviated" href="mailto:spce-user@lists.sipwise.com">spce-user@lists.sipwise.com</a>
<a class="moz-txt-link-rfc2396E" href="mailto:spce-user@lists.sipwise.com"><mailto:spce-user@lists.sipwise.com></a>
*Betreff:* [Spce-user] Concurrent max calls exceeded for callee
Hello,
found out new problem today…
I subscriber can’t place or get calls and kamilio-proxy.log told me,
that “Concurrent max calls exceeded for callee” and also sometimes
“Concurrent_max calls exceeded for caller”
But the subscriber has 8 lines and no concurrent calls.
What can I check to solve this problem?
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</pre>
</blockquote>
<pre wrap="">
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</pre>
</blockquote>
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</pre>
</blockquote>
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</blockquote>
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