<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:Helvetica;
panose-1:2 11 6 4 2 2 2 2 2 4;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0cm;
mso-margin-bottom-alt:auto;
margin-left:0cm;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
span.apple-converted-space
{mso-style-name:apple-converted-space;}
span.E-MailFormatvorlage19
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:70.85pt 70.85pt 2.0cm 70.85pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=DE-AT link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'>Hello Kirill,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'>thank you.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=DE style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Von:</span></b><span lang=DE style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Kirill Solomko [mailto:ksolomko@sipwise.com] <br><b>Gesendet:</b> Dienstag, 26. April 2016 19:31<br><b>An:</b> Matthias Hohl <matthias.hohl@telematica.at><br><b>Cc:</b> Spce-user@lists.sipwise.com<br><b>Betreff:</b> Re: [Spce-user] NGCP-FRAUD Protection doesn't work in 4.3.1<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hi Matthias,<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Thanks for your feedback, I will check that part throughly.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Kind regards,<o:p></o:p></p></div><div><p class=MsoNormal>Kirill<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p><div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal>On 26 Apr 2016, at 09:44, Matthias Hohl <<a href="mailto:matthias.hohl@telematica.at">matthias.hohl@telematica.at</a>> wrote:<o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>Hello Kirill again :)<br><br>Sorry but this can't be possible.<br>This subscriber is our own internal subscriber, and this subscriber never ever have 178 EUR monthly debit.<br>I checked the Call History and the also created an invoice for 2016-04 and also check the CDR files.<br><br>Just in this moment there is a monthly billing fee of 44.65 EUR without Tax.<br><br>So it is definitely impossible to have 178 EUR there.<span class=apple-converted-space> </span><br>I also did again a test and did the fraud check script again, and again in the notification mail there is 178,59 EUR. Yesterday there was 178,56 EUR.<span class=apple-converted-space> </span><br><br>Customer # 6 has been locked due to exceeding the configured<br>credit balance threshold (178.59 >= 20.00) in the customer settings.<br><br>I don't know from where he takes this amount, but it is definitely not the right amount if this subscriber or customer.<br><br>Any idea?<br><br>Thanks.<br><br>-----Ursprüngliche Nachricht-----<br>Von: Kirill Solomko [</span><a href="mailto:ksolomko@sipwise.com"><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>mailto:ksolomko@sipwise.com</span></a><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>]<span class=apple-converted-space> </span><br>Gesendet: Dienstag, 26. April 2016 00:08<br>An: Matthias Hohl <</span><a href="mailto:matthias.hohl@telematica.at"><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>matthias.hohl@telematica.at</span></a><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>><br>Cc:<span class=apple-converted-space> </span></span><a href="mailto:Spce-user@lists.sipwise.com"><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>Spce-user@lists.sipwise.com</span></a><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'><br>Betreff: Re: [Spce-user] NGCP-FRAUD Protection doesn't work in 4.3.1<br>Priorität: Hoch<br><br><br style='orphans: auto;text-align:start;widows: auto;-webkit-text-stroke-width: 0px;word-spacing:0px'><br></span><o:p></o:p></p><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>On 25 Apr 2016, at 19:22, Matthias Hohl <<a href="mailto:matthias.hohl@telematica.at">matthias.hohl@telematica.at</a>> wrote:<br><br>4. BUG:<br><br>The [% interval_cost %] shows the false value.<br><br>The mail i got for daily lock notification script:<br>Customer # 6 has been locked due to exceeding the configured credit<span class=apple-converted-space> </span><br>balance threshold (6.11 >= 1.00) in the customer settings.<br><br>The daily debit on the whole customer with this subscriber for today is just "1.53 EUR". I checked this my Why is there 6.11 EUR?<br><br><br>The mail I got for monthly lock notification script:<br>Customer # 6 has been locked due to exceeding the configured credit<span class=apple-converted-space> </span><br>balance threshold (178.56 >= 2.00) in the customer settings.<br><br>The monthly debit on the whole customer with this one subscriber is just "45.11 EUR". Why is there 178.58 EUR?<br><br>I checked the interval cost values by filtering the "call details" of the subscriber from 01.04.2016 to endless for monthly call costs and 25.04.2016 to endless for todays call costs.<o:p></o:p></span></p></blockquote><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'><br>The value is taken directly from the customer’s cdrs, therefore it can possibly differentiate from the actual balance representation on the GUI.<br><br style='orphans: auto;text-align:start;widows: auto;-webkit-text-stroke-width: 0px;word-spacing:0px'><br></span><o:p></o:p></p><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>BTW BUG: if I set there a "TO DATE", the filtering doesn't work..<br>BTW BUG 2: In Customer Details, if I look into the "Billing Profile<span class=apple-converted-space> </span><br>schedule" also the activate billing profile is strikethrough (the<span class=apple-converted-space> </span><br>checkbox is enabled but the date and name is Strikethrough)<o:p></o:p></span></p></blockquote><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'><br>We will check ngcp-panel side for those 2 reported GUI misbehaviours, thanks for reporting it.<span class=apple-converted-space> </span><br><br style='orphans: auto;text-align:start;widows: auto;-webkit-text-stroke-width: 0px;word-spacing:0px'><br></span><o:p></o:p></p><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'><br>Sorry, but didn't you do any internal testing before releasing a new software version?<o:p></o:p></span></p></blockquote><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'><br>We do indeed. ngcp fraud detection behaviour has been preserved in some ways to allow smooth transition for already existing customers.<br><br>Kind regards,<br>Kirill</span><o:p></o:p></p></div></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>