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</o:shapelayout></xml><![endif]--></head><body lang=DE-AT link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>There was a fix for mediator to gracefully handly large numbers of records in kamailio.acc (eg. as a consequence of long mediator inactivity), which version are you running?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>regards<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=DE style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Von:</span></b><span lang=DE style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Spce-user [mailto:spce-user-bounces@lists.sipwise.com] <b>Im Auftrag von </b>David Martínez<br><b>Gesendet:</b> Montag, 29. Mai 2017 13:07<br><b>An:</b> spce-user@lists.sipwise.com<br><b>Betreff:</b> [Spce-user] cdr error<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div name=messageBodySection><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>Hi, <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>Since some days ago, cdr stops working. Seeing whats happening I noticed that mediator service was not running. So i started it and then i see this on cdr.log file:<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></p></div><div><div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 24 13:31:31 sip00 mediator[28631]: Locking process.</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 24 13:31:31 sip00 mediator[28631]: Daemonizing process.</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 24 13:31:31 sip00 mediator[28632]: Writing pid file.</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 24 13:31:31 sip00 mediator[28632]: ACC acc database host='localhost', port='3306', user='kamailio', name='kamailio'</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 24 13:31:31 sip00 mediator[28632]: CDR acc database host='localhost', port='3306', user='mediator', name='accounting'</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 24 13:31:31 sip00 mediator[28632]: PROV database host='localhost', port='3306', user='mediator', name='provisioning'</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 24 13:31:31 sip00 mediator[28632]: STATS database host='localhost', port='3306', user='mediator', name='stats'</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 24 13:31:31 sip00 mediator[28632]: Setting up mysql connections.</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 24 13:31:31 sip00 mediator[28632]: Up and running, daemonized=1, pid-path='/var/run/mediator.pid', interval=10</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 24 13:37:12 sip00 mediator[28632]: Lost connection to SQL server during query, retrying...</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 24 13:37:22 sip00 mediator[28632]: Lost connection to SQL server during query, retrying...</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 24 13:37:32 sip00 mediator[28632]: Overall 93418 CDRs created so far.</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 24 13:43:06 sip00 mediator[28632]: Lost connection to SQL server during query, retrying...</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 24 13:43:16 sip00 mediator[28632]: Lost connection to SQL server during query, retrying...</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 24 13:43:26 sip00 mediator[28632]: Overall 186855 CDRs created so far.</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div></div></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>After some days, i see that log says:<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></p></div><div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 29 11:06:31 sip00 mediator[28632]: Overall 118815884 CDRs created so far.</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 29 11:13:55 sip00 mediator[28632]: Lost connection to SQL server during query, retrying...</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 29 11:14:05 sip00 mediator[28632]: Lost connection to SQL server during query, retrying...</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 29 11:14:15 sip00 mediator[28632]: Overall 118916574 CDRs created so far.</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 29 11:21:10 sip00 mediator[28632]: Lost connection to SQL server during query, retrying...</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 29 11:21:20 sip00 mediator[28632]: Lost connection to SQL server during query, retrying...</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 29 11:21:30 sip00 mediator[28632]: Overall 119017291 CDRs created so far.</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 29 11:28:18 sip00 mediator[28632]: Lost connection to SQL server during query, retrying...</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 29 11:28:28 sip00 mediator[28632]: Lost connection to SQL server during query, retrying...</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 29 11:28:38 sip00 mediator[28632]: Overall 119118049 CDRs created so far.</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 29 11:34:32 sip00 mediator[28632]: Lost connection to SQL server during query, retrying...</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 29 11:34:42 sip00 mediator[28632]: Lost connection to SQL server during query, retrying...</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 29 11:34:52 sip00 mediator[28632]: Overall 119218842 CDRs created so far.</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 29 11:41:24 sip00 mediator[28632]: Lost connection to SQL server during query, retrying...</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 29 11:41:34 sip00 mediator[28632]: Lost connection to SQL server during query, retrying...</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>May 29 11:41:44 sip00 mediator[28632]: Overall 119319664 CDRs created so far.</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>I think that our system is too young to have that number of calls, so i search log file when mediator stops and i see:<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></p></div><div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>Apr 4 11:38:08 sip00 mediator[3948]: Overall 3038 CDRs created so far.</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>Apr 4 11:38:32 sip00 mediator[3948]: Overall 3039 CDRs created so far.</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>Apr 4 11:38:45 sip00 mediator[3948]: Overall 3040 CDRs created so far.</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>Apr 4 11:38:58 sip00 mediator[3948]: Error getting acc callids: Server shutdown in progress</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>Apr 4 11:38:58 sip00 mediator[3948]: Shutting down.</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>Apr 4 11:38:58 sip00 mediator[3948]: Successfully shut down.</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>Apr 4 11:38:58 sip00 mediator[3948]: Unlocking mediator.</span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></p></div><div><p class=MsoNormal><i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'> </span></i><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>I searched on mailing list (using google cache, because server is down now) and i didn’t found how to debug mediator.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>Can anyone help?<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Arial",sans-serif'>Regards<o:p></o:p></span></p></div></div></div></body></html>