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</o:shapelayout></xml><![endif]--></head><body lang=DE-AT link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Invoices use cash_balance_interval (to avoid summing up costs in batch processes). cash_balance is used in prepaid scenarios only and must be 0 for postpaid customers.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>so you could try to reset cash_balance_interval, or drop that month’s contract_balance record - it should be recreated with correctly initialized values (carry-over, free time, ..).<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Try it first with *<b>one</b>* customer only!<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>The re-rate use case is intended to be followed by a re-export of cdrs; which implies generating invoices externally (hence not relying on contract_balance records at all).<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>For upcoming ngcp versions, it is planned to introduce an additional re-rate status which skips updating the contract balances (a second time).<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>regards<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=DE style='mso-fareast-language:DE-AT'>Von:</span></b><span lang=DE style='mso-fareast-language:DE-AT'> Spce-user [mailto:spce-user-bounces@lists.sipwise.com] <b>Im Auftrag von </b>Koot Pienaar<br><b>Gesendet:</b> Donnerstag, 14. September 2017 10:03<br><b>An:</b> Spce-user@lists.sipwise.com<br><b>Betreff:</b> [Spce-user] Recalculating invoice<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=AF>Hi guys<o:p></o:p></span></p><p class=MsoNormal><span lang=AF><o:p> </o:p></span></p><p class=MsoNormal><span lang=AF>So i had a typo on one of my ratings. When customer noticed i had to regenerate invoice with correct values. After correcting the rates in my billing profile, I changed rating status for calls with incorrect rates to unrated in the database and waited for rate-o-mat to rerate calls. Calls were rerated correctly but my invoice total was not recalculated when i recreated the invoice.<o:p></o:p></span></p><p class=MsoNormal><span lang=AF><o:p> </o:p></span></p><p class=MsoNormal><span lang=AF>I also tried to clear the contract cash balance in the cdr for that billing period but it stays the same.<o:p></o:p></span></p><p class=MsoNormal><span lang=AF><o:p> </o:p></span></p><p class=MsoNormal><span lang=AF>Please advise on how to go about corrctly rectifying invoices in situations like this?<o:p></o:p></span></p><p class=MsoNormal><span lang=AF><o:p> </o:p></span></p><p class=MsoNormal><span lang=AF>Regards <o:p></o:p></span></p><p class=MsoNormal><span lang=AF><o:p> </o:p></span></p><p class=MsoNormalCxSpMiddle style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto'><span lang=EN-US style='font-family:"Arial Narrow",sans-serif;color:#404040;mso-fareast-language:AF'>Koot Pienaar<o:p></o:p></span></p><p class=MsoNormal><span lang=AF><o:p> </o:p></span></p></div></body></html>