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<font size="-1">Hello Koot,<br>
<br>
</font><font size="-1">yes, I see now.<br>
<br>
</font><font size="-1">The root reason could be big "data" size for
the invoice, considering "MySQL server has gone away" error.</font><br>
<font size="-1"><br>
Could you please share output of the:<br>
</font><br>
<font size="-1"> grep max_allowed_packet /etc/mysql/my.cnf<br>
<br>
</font><font size="-1">Values in my config are:<br>
</font>
<blockquote><font size="-1">max_allowed_packet = 128M<br>
max_allowed_packet = 128M<br>
</font></blockquote>
<font size="-1">Do these values look like close to your generated
invoices size?</font><br>
<font size="-1">If yes, you can increase config value</font>
<blockquote><font size="-1">www_admin.filesize_limit in your
/etc/ngcp-config/config.yml and apply these changes.</font></blockquote>
<font size="-1">Best regards,</font><br>
<font size="-1">Irina Peshinskaya<br>
</font>
<p><br>
</p>
<br>
<div class="moz-cite-prefix">On 12.10.2017 12:43, Koot Pienaar
wrote:<br>
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<p class="MsoNormal"><span style="color:#1F497D">HI Irina<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Current version
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5.3.1.2+0~mr5.3.1.2<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">regards <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext;mso-fareast-language:AF"
lang="EN-US">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext;mso-fareast-language:AF"
lang="EN-US"> Irina Peshinskaya
[<a class="moz-txt-link-freetext" href="mailto:ipeshinskaya@sipwise.com">mailto:ipeshinskaya@sipwise.com</a>] <br>
<b>Sent:</b> 12 October 2017 11:13 AM<br>
<b>To:</b> Koot Pienaar; <a class="moz-txt-link-abbreviated" href="mailto:Spce-user@lists.sipwise.com">Spce-user@lists.sipwise.com</a><br>
<b>Subject:</b> Re: [Spce-user] Unable to creat large
invoices<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">Dear Koot,<br>
<br>
Could you please remind me your ngcp-panel version? <br>
All concatenations I see in the Invoice.pm are too far from
line 169.<br>
<br>
Thanks in advance.<br>
<br>
Best regards,<br>
Irina Peshinskaya<o:p></o:p></p>
<div>
<p class="MsoNormal">On 12.10.2017 11:36, Koot Pienaar wrote:<o:p></o:p></p>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal">Hi Team<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">I get the following error in panel.log
when generating invoices with large amounts of calls. <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Oct 12 10:28:20 ntel-sipsw1 ngcp-panel:
ERROR: IP=2.1.1.86 CALLED=Controller::Invoice::__ANON__
TX=14ECC54ADC9EF410 USER=administrator DATA={ 'template.id'
=> '2', 'period' => '2017-09', 'submitid' => '',
'contract.id' => '15', 'save' => 'Save'} MSG="Failed
to save invoice meta data.
(DBIx::Class::Storage::DBI::_dbh_execute(): DBI Exception:
DBD::mysql::st execute failed: MySQL server has gone away
[for Statement "INSERT INTO `billing`.`invoices` (
`amount_net`, `amount_total`, `amount_vat`, `contract_id`,
`data`, `period_end`, `period_start`, `serial`) VALUES ( ?,
?, ?, ?, ?, ?, ?, ? )" with ParamValues: 0=5923.9,
1=6753.25, 2=829.346, 3="15", 4=undef, 5='2017-09-30
23:59:59', 6='2017-09-01 00:00:00', 7='tmp150779690053912']
at /usr/share/perl5/NGCP/Panel/Controller/Invoice.pm line
290#012)" LOG=""<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Oct 12 10:28:20 ntel-sipsw1 ngcp-panel:
ERROR: IP=2.1.1.86 CALLED=Controller::Invoice::create
TX=14ECC54AE303C380 USER=administrator DATA={ 'submitid'
=> '', 'contract.id' => '15', 'save' => 'Save',
'template.id' => '2', 'period' => '2017-09'}
MSG="Failed to create invoice. ({UNKNOWN}: Use of
uninitialized value $contract_id in concatenation (.) or
string at /usr/share/perl5/NGCP/Panel/Controller/Invoice.pm
line 169. at /usr/share/perl5/Catalyst/Model/DBIC/Schema.pm
line 526#012)" LOG=""<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">I do not see any logs in Mysql.log or
mysql.err <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormalCxSpMiddle"
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lang="EN-US">Koot Pienaar</span><o:p></o:p></p>
<p class="MsoNormalCxSpMiddle"
style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto"><span
lang="EN-US">VoIP Coordinator</span><o:p></o:p></p>
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style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto"><span
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lang="EN-US">Email: </span><span
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<pre>_______________________________________________<o:p></o:p></pre>
<pre>Spce-user mailing list<o:p></o:p></pre>
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