<html><head></head><body><div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black; background-color: white;">After doing some reading i made the following changes and got it working. <br>
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<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black; background-color: white;">In /etc/mysql/my.cnf i changed wait_timeout from 60 to 600<br>
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<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black; background-color: white;">I also increased server RAM from 4GB to 6GB.<br>
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<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black; background-color: white;">Now invoice is generated. It is 818 pages long. It takes almost 3mins to generate and uses 2GB RAM. This seems exessive. Anyway i can deacrease amount of RAM utilised by generating invoice? <br>
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<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black; background-color: white;"><div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black; background-color: white;">Get <a href="https://aka.ms/ghei36">Outlook for Android</a></div>
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<div class="gmail_quote">On Thu, Oct 26, 2017 at 11:46 AM +0200, "Koot Pienaar" <span dir="ltr"><<a href="mailto:koot@ntelecom.co.za" target="_blank">koot@ntelecom.co.za</a>></span> wrote:<br>
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</o:shapelayout></xml><![endif]--><div class="WordSection1"><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">Hi Irina<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">I do not know how many pages the invoice is, as it never generates. It also does not generate the output in panel-debug.log<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">I have the following in panel-debug.log<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">Oct 26 11:37:22 ntel-sipsw1 ngcp-panel: DEBUG: *** Root::auto grant access for authenticated user<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">Oct 26 11:37:22 ntel-sipsw1 ngcp-panel: DEBUG: NGCP::Panel::Controller::Invoice::auto<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">Oct 26 11:37:24 ntel-sipsw1 ngcp-panel: DEBUG: *** Root::auto grant access for authenticated user<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">Oct 26 11:37:24 ntel-sipsw1 ngcp-panel: DEBUG: NGCP::Panel::Controller::Invoice::auto<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">Oct 26 11:37:26 ntel-sipsw1 ngcp-panel: DEBUG: *** Root::auto grant access for authenticated user<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">Oct 26 11:37:26 ntel-sipsw1 ngcp-panel: DEBUG: NGCP::Panel::Controller::Invoice::auto<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">Oct 26 11:37:26 ntel-sipsw1 ngcp-panel: DEBUG: *** Root::auto grant access for authenticated user<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">Oct 26 11:37:26 ntel-sipsw1 ngcp-panel: DEBUG: NGCP::Panel::Controller::InvoiceTemplate::auto<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">Oct 26 11:37:26 ntel-sipsw1 ngcp-panel: DEBUG: *** Root::auto grant access for authenticated user<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">Oct 26 11:37:26 ntel-sipsw1 ngcp-panel: DEBUG: NGCP::Panel::Controller::Customer::auto<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">Oct 26 11:38:45 ntel-sipsw1 ngcp-panel: DEBUG: *** Root::auto grant access for authenticated user<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">Oct 26 11:38:45 ntel-sipsw1 ngcp-panel: DEBUG: NGCP::Panel::Controller::Invoice::auto<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">Oct 26 11:38:45 ntel-sipsw1 ngcp-panel: DEBUG: catchup contract 15 contract_balances (now = 2017-10-26 11:37:37)<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">Oct 26 11:38:45 ntel-sipsw1 ngcp-panel: DEBUG: *** Root::auto grant access for authenticated user<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">Oct 26 11:38:45 ntel-sipsw1 ngcp-panel: DEBUG: NGCP::Panel::Controller::Invoice::auto<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">Oct 26 11:38:47 ntel-sipsw1 ngcp-panel: DEBUG: *** Root::auto grant access for authenticated user<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">Oct 26 11:38:47 ntel-sipsw1 ngcp-panel: DEBUG: NGCP::Panel::Controller::Invoice::auto<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">In panel.log I get the following:<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">Oct 26 11:38:45 ntel-sipsw1 ngcp-panel: ERROR: IP=192.168.7.2 CALLED=Controller::Invoice::__ANON__ TX=14F1154286488030 USER=administrator DATA={ 'save' => 'Save', 'contract.id' => '15', 'submitid' => '', 'period' => '2017-09', 'template.id' => '2'} MSG="Failed to save invoice meta data. (DBIx::Class::Storage::DBI::_dbh_execute(): DBI Exception: DBD::mysql::st execute failed: MySQL server has gone away [for Statement "INSERT INTO `billing`.`invoices` ( `amount_net`, `amount_total`, `amount_vat`, `contract_id`, `data`, `period_end`, `period_start`, `serial`) VALUES ( ?, ?, ?, ?, ?, ?, ?, ? )" with ParamValues: 0=5923.9, 1=6753.25, 2=829.346, 3="15", 4=undef, 5='2017-09-30 23:59:59', 6='2017-09-01 00:00:00', 7='tmp150901072587348'] at /usr/share/perl5/NGCP/Panel/Controller/Invoice.pm line 290#012)" LOG=""<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">Oct 26 11:38:45 ntel-sipsw1 ngcp-panel: ERROR: IP=192.168.7.2 CALLED=Controller::Invoice::create TX=14F115428D02C2A0 USER=administrator DATA={ 'period' => '2017-09', 'template.id' => '2', 'contract.id' => '15', 'save' => 'Save', 'submitid' => ''} MSG="Failed to create invoice. ({UNKNOWN}: Use of uninitialized value $contract_id in concatenation (.) or string at /usr/share/perl5/NGCP/Panel/Controller/Invoice.pm line 169. at /usr/share/perl5/Catalyst/Model/DBIC/Schema.pm line 526#012)" LOG=""<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">It seems still that mysql is “going away” for some reason.<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">Regards <o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p><div><div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span lang="EN-US" style="color:windowtext">From:</span></b><span lang="EN-US" style="color:windowtext"> Irina Peshinskaya [mailto:ipeshinskaya@sipwise.com] <br><b>Sent:</b> Wednesday, 25 October 2017 17:32<br><b>To:</b> Koot Pienaar <koot@ntelecom.co.za>; Spce-user@lists.sipwise.com<br><b>Subject:</b> Re: [Spce-user] Unable to creat large invoices<o:p></o:p></span></p></div></div><p class="MsoNormal"><o:p> </o:p></p><p>Dear Koot,<span style="font-size:12.0pt"><o:p></o:p></span></p><p>I just created invoice with 112 pages on the NGCP VM: 5.3.1 pro.<o:p></o:p></p><p>In your /var/log/ngcp/panel-debug.log you can see debug looks like:<o:p></o:p></p><p> rsvg-convert -a -f pdf -z 0.8 /tmp/Rd13zp00eh/111.svg /tmp/Rd13zp00eh/112.svg<o:p></o:p></p><p>you can find it also using:<o:p></o:p></p><p> grep -r rsvg-convert /var/log/ngcp/.<o:p></o:p></p><p>This debug is produced before attempt to insert data into DB.<o:p></o:p></p><p>My question is: how many pages are in the invoice that makes panel to fail?<o:p></o:p></p><p>Also, do I understand it correct that you use CE NGCP version? I will try to reproduce it there too.<o:p></o:p></p><p><o:p> </o:p></p><p>Best regards,<o:p></o:p></p><p>Irina peshinskaya<o:p></o:p></p><p><o:p> </o:p></p><div><p class="MsoNormal">On 25.10.2017 12:07, Koot Pienaar wrote:<o:p></o:p></p></div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">I am still unable to create invoices that have large size for calculation.</span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US"> </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US">Any assistance would be appreciated, seems to be mysql related</span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-ZA" style="color:#1F497D;mso-fareast-language:EN-US"> </span><o:p></o:p></p><div><div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span lang="EN-US" style="color:windowtext">From:</span></b><span lang="EN-US" style="color:windowtext"> Spce-user [<a href="mailto:spce-user-bounces@lists.sipwise.com">mailto:spce-user-bounces@lists.sipwise.com</a>] <b>On Behalf Of </b>Koot Pienaar<br><b>Sent:</b> Wednesday, 18 October 2017 12:56<br><b>To:</b> 'Irina Peshinskaya' <a href="mailto:ipeshinskaya@sipwise.com"><ipeshinskaya@sipwise.com></a>; <a href="mailto:Spce-user@lists.sipwise.com">Spce-user@lists.sipwise.com</a><br><b>Subject:</b> Re: [Spce-user] Unable to creat large invoices</span><o:p></o:p></p></div></div><p class="MsoNormal"> <o:p></o:p></p><p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">HI</span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">I followed your guide and increase the size limit to 512M but still get the same error.</span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span><o:p></o:p></p><div><div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span lang="EN-US" style="color:windowtext">From:</span></b><span lang="EN-US" style="color:windowtext"> Irina Peshinskaya [<a href="mailto:ipeshinskaya@sipwise.com">mailto:ipeshinskaya@sipwise.com</a>] <br><b>Sent:</b> Thursday, 12 October 2017 16:18<br><b>To:</b> Koot Pienaar <<a href="mailto:koot@ntelecom.co.za">koot@ntelecom.co.za</a>>; <a href="mailto:Spce-user@lists.sipwise.com">Spce-user@lists.sipwise.com</a><br><b>Subject:</b> Re: [Spce-user] Unable to creat large invoices</span><o:p></o:p></p></div></div><p class="MsoNormal"><span lang="EN-US"> </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt">Hello Koot,<br><br>yes, I see now.<br><br>The root reason could be big "data" size for the invoice, considering "MySQL server has gone away" error.</span><span lang="EN-US"><br></span><span lang="EN-US" style="font-size:10.0pt"><br>Could you please share output of the:<br></span><span lang="EN-US"><br></span><span lang="EN-US" style="font-size:10.0pt"> grep max_allowed_packet /etc/mysql/my.cnf<br><br>Values in my config are:</span><o:p></o:p></p><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt">max_allowed_packet = 128M<br>max_allowed_packet = 128M</span><o:p></o:p></p></blockquote><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt">Do these values look like close to your generated invoices size?</span><span lang="EN-US"><br></span><span lang="EN-US" style="font-size:10.0pt">If yes, you can increase config value</span><span lang="EN-US"> </span><o:p></o:p></p><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt">www_admin.filesize_limit in your /etc/ngcp-config/config.yml and apply these changes.</span><o:p></o:p></p></blockquote><p class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt">Best regards,</span><span lang="EN-US"><br></span><span lang="EN-US" style="font-size:10.0pt">Irina Peshinskaya</span><o:p></o:p></p><p><span lang="EN-US"> </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US"> </span><o:p></o:p></p><div><p class="MsoNormal"><span lang="EN-US">On 12.10.2017 12:43, Koot Pienaar wrote:</span><o:p></o:p></p></div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">HI Irina</span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Current version is 5.3.1</span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span><o:p></o:p></p><p class="MsoNormal" style="margin-bottom:7.5pt;line-height:15.0pt;background:whitesmoke;word-break:break-all"><span lang="EN-US" style="font-size:10.0pt;font-family:Consolas;color:#333333">ngcp-panel 5.3.1.2+0~mr5.3.1.2</span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">regards </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span><o:p></o:p></p><div><p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto"><span lang="EN-US">Koot Pienaar</span><o:p></o:p></p><p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto"><span lang="EN-US">VoIP Coordinator</span><o:p></o:p></p><p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto"><span lang="EN-US">Ntelecom Central</span><o:p></o:p></p><p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto"><span lang="EN-US">Tel: 051 412 6300</span><o:p></o:p></p><p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto"><span lang="EN-US"> </span><o:p></o:p></p><p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto"><span lang="EN-US">Email: </span><span lang="EN-US" style="color:#1F497D"><a href="mailto:koot@ntelecom.co.za"><span lang="EN-ZA" style="font-family:"Arial Narrow , sans-serif",serif">koot@ntelecom.co.za</span></a></span><o:p></o:p></p><p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto"><span lang="EN-US">Website: </span><span lang="EN-US" style="color:#1F497D"><a href="http://www.ntelecom.co.za/"><span style="font-family:"Arial Narrow , sans-serif",serif">www.ntelecom.co.za</span></a></span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US"><img border="0" width="129" height="185" style="width:1.3437in;height:1.927in" id="_x0000_i1025" src="cid:image001.png@01D34E4F.92E23EC0" alt="Description: Description: Description:
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cid:image003.png@01CFA5C0.7BBDE4A0"></span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-ZA"> </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US"><a href="https://twitter.com/ntel_koot"><span style="text-decoration:none"><img border="0" width="153" height="44" style="width:1.5937in;height:.4583in" id="_x0000_i1026" src="cid:image002.jpg@01D34E4F.92E23EC0" alt="Description: Description: images (1)"></span></a></span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-ZA">Confidentiality Notice: </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-ZA">This e-mail may contain confidential information and is intended only for the use of the recipient named above. </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-ZA">Should you receive this e-mail in error, please forward it to </span><span lang="EN-US" style="color:#1F497D"><a href="mailto:koot@ntelecom.co.za"><span lang="EN-ZA" style="font-family:"Arial Narrow , sans-serif",serif">koot@ntelecom.co.za</span></a></span><span lang="EN-ZA"> and delete from your in-box. </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-ZA">Any disclosure, copying, distribution or action on the contents of this e-mail is strictly prohibited. </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-ZA">Please consider the environment before printing this email and/or any related attachments.</span><o:p></o:p></p></div><p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"> </span><o:p></o:p></p><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:windowtext">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma",sans-serif;color:windowtext"> Irina Peshinskaya [<a href="mailto:ipeshinskaya@sipwise.com">mailto:ipeshinskaya@sipwise.com</a>] <br><b>Sent:</b> 12 October 2017 11:13 AM<br><b>To:</b> Koot Pienaar; <a href="mailto:Spce-user@lists.sipwise.com">Spce-user@lists.sipwise.com</a><br><b>Subject:</b> Re: [Spce-user] Unable to creat large invoices</span><o:p></o:p></p></div></div><p class="MsoNormal"><span lang="EN-US"> </span><o:p></o:p></p><p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US">Dear Koot,<br><br>Could you please remind me your ngcp-panel version? <br>All concatenations I see in the Invoice.pm are too far from line 169.<br><br>Thanks in advance.<br><br>Best regards,<br>Irina Peshinskaya</span><o:p></o:p></p><div><p class="MsoNormal"><span lang="EN-US">On 12.10.2017 11:36, Koot Pienaar wrote:</span><o:p></o:p></p></div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><p class="MsoNormal"><span lang="EN-US">Hi Team</span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US"> </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US">I get the following error in panel.log when generating invoices with large amounts of calls. </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US"> </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US">Oct 12 10:28:20 ntel-sipsw1 ngcp-panel: ERROR: IP=2.1.1.86 CALLED=Controller::Invoice::__ANON__ TX=14ECC54ADC9EF410 USER=administrator DATA={ 'template.id' => '2', 'period' => '2017-09', 'submitid' => '', 'contract.id' => '15', 'save' => 'Save'} MSG="Failed to save invoice meta data. (DBIx::Class::Storage::DBI::_dbh_execute(): DBI Exception: DBD::mysql::st execute failed: MySQL server has gone away [for Statement "INSERT INTO `billing`.`invoices` ( `amount_net`, `amount_total`, `amount_vat`, `contract_id`, `data`, `period_end`, `period_start`, `serial`) VALUES ( ?, ?, ?, ?, ?, ?, ?, ? )" with ParamValues: 0=5923.9, 1=6753.25, 2=829.346, 3="15", 4=undef, 5='2017-09-30 23:59:59', 6='2017-09-01 00:00:00', 7='tmp150779690053912'] at /usr/share/perl5/NGCP/Panel/Controller/Invoice.pm line 290#012)" LOG=""</span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US"> </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US">Oct 12 10:28:20 ntel-sipsw1 ngcp-panel: ERROR: IP=2.1.1.86 CALLED=Controller::Invoice::create TX=14ECC54AE303C380 USER=administrator DATA={ 'submitid' => '', 'contract.id' => '15', 'save' => 'Save', 'template.id' => '2', 'period' => '2017-09'} MSG="Failed to create invoice. ({UNKNOWN}: Use of uninitialized value $contract_id in concatenation (.) or string at /usr/share/perl5/NGCP/Panel/Controller/Invoice.pm line 169. at /usr/share/perl5/Catalyst/Model/DBIC/Schema.pm line 526#012)" LOG=""</span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US"> </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US">I do not see any logs in Mysql.log or mysql.err </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US"> </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US"> </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US"> </span><o:p></o:p></p><p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto"><span lang="EN-US">Koot Pienaar</span><o:p></o:p></p><p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto"><span lang="EN-US">VoIP Coordinator</span><o:p></o:p></p><p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto"><span lang="EN-US">Ntelecom Central</span><o:p></o:p></p><p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto"><span lang="EN-US">Tel: 051 412 6300</span><o:p></o:p></p><p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto"><span lang="EN-US"> </span><o:p></o:p></p><p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto"><span lang="EN-US">Email: <a href="mailto:koot@ntelecom.co.za"><span lang="EN-ZA">koot@ntelecom.co.za</span></a></span><o:p></o:p></p><p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto"><span lang="EN-US">Website: <a href="http://www.ntelecom.co.za/">www.ntelecom.co.za</a></span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US"><img border="0" width="129" height="185" style="width:1.3437in;height:1.927in" id="Picture_x0020_1" src="cid:image001.png@01D34E4F.92E23EC0" alt="Description: Description: Description:
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cid:image003.png@01CFA5C0.7BBDE4A0"></span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-ZA"> </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US"><a href="https://twitter.com/ntel_koot"><span style="text-decoration:none"><img border="0" width="153" height="44" style="width:1.5937in;height:.4583in" id="Picture_x0020_2" src="cid:image002.jpg@01D34E4F.92E23EC0" alt="Description: Description: images (1)"></span></a></span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-ZA">Confidentiality Notice: </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-ZA">This e-mail may contain confidential information and is intended only for the use of the recipient named above. </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-ZA">Should you receive this e-mail in error, please forward it to </span><span lang="EN-US"><a href="mailto:koot@ntelecom.co.za"><span lang="EN-ZA">koot@ntelecom.co.za</span></a></span><span lang="EN-ZA"> and delete from your in-box. </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-ZA">Any disclosure, copying, distribution or action on the contents of this e-mail is strictly prohibited. </span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-ZA">Please consider the environment before printing this email and/or any related attachments.</span><o:p></o:p></p><p class="MsoNormal"><span lang="EN-US"> </span><o:p></o:p></p><p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US" style="font-size:12.0pt"><br><br><br><br></span><o:p></o:p></p><pre><span lang="EN-US">_______________________________________________</span><o:p></o:p></pre><pre><span lang="EN-US">Spce-user mailing list</span><o:p></o:p></pre><pre><span lang="EN-US"><a href="mailto:Spce-user@lists.sipwise.com">Spce-user@lists.sipwise.com</a></span><o:p></o:p></pre><pre><span lang="EN-US"><a href="https://lists.sipwise.com/listinfo/spce-user">https://lists.sipwise.com/listinfo/spce-user</a></span><o:p></o:p></pre></blockquote><p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt"> </span><o:p></o:p></p></blockquote><p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman ,serif",serif"> </span><o:p></o:p></p></blockquote><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><o:p> </o:p></span></p></div>
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