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<tt>Hi,<br>
this is really weird, cause from SPCE perspective, this is a
normal call, just answered by the VM machine on callee side. As a
normal call, VM machine will answer and start to send RTP traffic
that SPCE will forward back to the caller, as it is.<br>
So what SPCE should play to the caller is what the VM is playing
to SPCE, we just forward the RTP out to the caller.<br>
<br>
Yu say: </tt><tt>4.SPCE starts sending a beeping signal (one
every second) to the callee.<br>
<br>
To the CALLEE? are you sure? Or you mean to the CALLER?</tt><br>
<tt><tt>I cannot imagine that SPCE generates additional beep sounds
to the caller out of nothing.<br>
<br>
</tt>I think you should check the SIP/RTP trace of such call to
better understand what's happening.<br>
<br>
<br>
<br>
Daniel<br>
<br>
<br>
<br>
</tt>
<div class="moz-cite-prefix">On 01/04/2018 09:03 PM, Greg Chlopowiec
wrote:<br>
</div>
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<p class="MsoNormal">Software release – mr5.5 build 2<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Let me explain the problem. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">My subscriber (a callee; person receiving a
call) does not want to use SPCE internal voice mail system but
they want to use their own answering machine to pick up
messages from their<o:p></o:p></p>
<p class="MsoNormal">callers. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Right now that is not possible because SPCE
is sending a beeping sound (one beep every second) to the
callee answering machine just about when the caller is trying
to leave a message. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Here is the process:<o:p></o:p></p>
<p class="MsoNormal">1. A caller makes a call to a
callee<o:p></o:p></p>
<p class="MsoNormal">2. Callee’s home answering
machine picks up the call<o:p></o:p></p>
<p class="MsoNormal">3. Answering machine plays the
message and at the end of the message, it plays one beep sound
(letting caller know that answering machine is ready for
caller’s message)<o:p></o:p></p>
<p class="MsoNormal">4. SPCE starts sending a beeping
signal (one every second) to the callee.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">How do I resolve this problem?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sincerely<o:p></o:p></p>
<p class="MsoNormal">Greg Chlopowiec<o:p></o:p></p>
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