<html>
<head>
<meta http-equiv="Content-Type" content="text/html;
charset=windows-1252">
</head>
<body text="#000000" bgcolor="#FFFFFF">
<tt>Hi,<br>
Please check <tt>that your device is supporting DTM<tt>F based on
telephone-event (RFC 2833)</tt></tt>.<br>
Lo<tt>oks like a DTMF problem. Have you tried from some other <tt>phone/softphones?<br>
<br>
Another check to do: what do you see in /var/log/ngcp/sems.<tt>log?
You should see something like:<br>
<br>
<tt>Jan 8 17:02:30 sp1 sems[10451]: [#7fcdc75f5700]
[execute, DSMCoreModule.cpp:542] INFO: FSM: '>>
start_pin_entry'<br>
Jan 8 17:02:30 sp1 sems[10451]: [#7fcdc75f5700] [execute,
DSMCoreModule.cpp:542] INFO: FSM: 'start_pin_entry
<<'<br>
Jan 8 17:02:36 sp1 sems[10451]: [#7fcdc75f5700] [execute,
DSMCoreModule.cpp:542] INFO: FSM: 'USER ENTERED key '2''<br>
Jan 8 17:02:36 sp1 sems[10451]: [#7fcdc75f5700] [execute,
DSMCoreModule.cpp:542] INFO: FSM: 'USER ENTERED key '6''<br>
Jan 8 17:02:36 sp1 sems[10451]: [#7fcdc75f5700] [execute,
DSMCoreModule.cpp:542] INFO: FSM: 'USER ENTERED key '5''<br>
Jan 8 17:02:37 sp1 sems[10451]: [#7fcdc75f5700] [execute,
DSMCoreModule.cpp:542] INFO: FSM: 'USER ENTERED key '8''<br>
</tt>Jan 8 17:02:37 sp1 sems[10451]: [#7fcdc75f5700]
[execute, DSMCoreModule.cpp:542] INFO: FSM: 'Key 11 pressed,
tryAgain is 0'<br>
Jan 8 17:02:37 sp1 sems[10451]: [#7fcdc75f5700] [execute,
DSMCoreModule.cpp:542] INFO: FSM: '>> incorrect_retry,
pin '2658', tryAgain '0''<br>
<br>
</tt><br>
</tt><br>
<br>
<tt>Daniel</tt><br>
</tt><br>
<br>
<br>
<br>
</tt>
<div class="moz-cite-prefix">On 01/08/2018 04:49 PM, Syaiful Bahri
Kamaruddin wrote:<br>
</div>
<blockquote type="cite"
cite="mid:KL1PR0401MB1253E78D303A62FC72C3B6C9A9130@KL1PR0401MB1253.apcprd04.prod.outlook.com">
<meta http-equiv="Content-Type" content="text/html;
charset=windows-1252">
<meta name="Generator" content="Microsoft Word 15 (filtered
medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:windowtext;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
tt
{mso-style-priority:99;
font-family:"Courier New";}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
{mso-style-priority:34;
margin-top:0in;
margin-right:0in;
margin-bottom:0in;
margin-left:.5in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:582032434;
mso-list-type:hybrid;
mso-list-template-ids:-443370734 -1 67698713 67698715 67698703 67698713 67698715 67698703 67698713 67698715;}
@list l0:level1
{mso-level-text:"%1\)";
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level2
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level3
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
text-indent:-9.0pt;}
@list l0:level4
{mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level5
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level6
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
text-indent:-9.0pt;}
@list l0:level7
{mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level8
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l0:level9
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
text-indent:-9.0pt;}
@list l1
{mso-list-id:1256864132;
mso-list-type:hybrid;
mso-list-template-ids:-443370734 -1 67698713 67698715 67698703 67698713 67698715 67698703 67698713 67698715;}
@list l1:level1
{mso-level-text:"%1\)";
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l1:level2
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l1:level3
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
text-indent:-9.0pt;}
@list l1:level4
{mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l1:level5
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l1:level6
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
text-indent:-9.0pt;}
@list l1:level7
{mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l1:level8
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;}
@list l1:level9
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
text-indent:-9.0pt;}
@list l2
{mso-list-id:1304315665;
mso-list-type:hybrid;
mso-list-template-ids:1349544314 -1 67698713 67698715 67698703 67698713 67698715 67698703 67698713 67698715;}
@list l2:level1
{mso-level-text:"%1\)";
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:35.25pt;
text-indent:-.25in;}
@list l2:level2
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:71.25pt;
text-indent:-.25in;}
@list l2:level3
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
margin-left:107.25pt;
text-indent:-9.0pt;}
@list l2:level4
{mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:143.25pt;
text-indent:-.25in;}
@list l2:level5
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:179.25pt;
text-indent:-.25in;}
@list l2:level6
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
margin-left:215.25pt;
text-indent:-9.0pt;}
@list l2:level7
{mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:251.25pt;
text-indent:-.25in;}
@list l2:level8
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:287.25pt;
text-indent:-.25in;}
@list l2:level9
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:right;
margin-left:323.25pt;
text-indent:-9.0pt;}
ol
{margin-bottom:0in;}
ul
{margin-bottom:0in;}
--></style>
<div class="WordSection1">
<p class="MsoNormal">Hi Daniel,</p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sorry not to cc to user list.</p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I had set up the pin number on the
subscriber for the conference, but when other subscriber call
to it asking for pin, they enter it accordingly but the system
said the pin is invalid. But when I remove the pin from the
subscriber, they can go into conference.</p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Mr 5.5.2</p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"> With PIN </p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoListParagraph"
style="margin-left:0in;mso-list:l0 level1 lfo1">Conference
number > set with pin</li>
<li class="MsoListParagraph"
style="margin-left:0in;mso-list:l0 level1 lfo1">Other
subscriber call to conference number > enter PIN > pin
invalid</li>
</ol>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"> Without PIN</p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoListParagraph"
style="margin-left:-.75pt;mso-list:l2 level1 lfo3">Conference
number > NO PIN</li>
<li class="MsoListParagraph"
style="margin-left:-.75pt;mso-list:l2 level1 lfo3">Other
subscriber call in > get into conference with prompt from
system telling the que number are…<o:p></o:p></li>
</ol>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best Regards</p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Syaiful</p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sent from <a
href="https://go.microsoft.com/fwlink/?LinkId=550986"
moz-do-not-send="true">
Mail</a> for Windows 10</p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt"
face="Calibri, sans-serif" color="#000000"><b>From:</b> Daniel
Grotti <a class="moz-txt-link-rfc2396E" href="mailto:dgrotti@sipwise.com"><dgrotti@sipwise.com></a><br>
<b>Sent:</b> Monday, January 8, 2018 10:50:22 PM<br>
<b>To:</b> Syaiful Bahri Kamaruddin<br>
<b>Subject:</b> Re: [Spce-user] CONFERENCE</font>
<div> </div>
</div>
<div><tt>Hi,<br>
please make sure to write to the mailing list.<br>
What is the problem? that you can still enter without pin, if
pin is set?<br>
<br>
<br>
Daniel<br>
<br>
<br>
</tt>On 01/08/2018 03:48 PM, Syaiful Bahri Kamaruddin wrote:<br>
<blockquote type="cite"
cite="mid:KL1PR0401MB12532CCB145763CA327343BFA9130@KL1PR0401MB1253.apcprd04.prod.outlook.com">
<div style="color: black;">
<div style="color: black;">
<p style="margin: 0 0 1em 0; color: black;">Hi Daniel,</p>
<p style="margin: 0 0 1em 0; color: black;">Have activated
the soun set, call to conference can enter the
conference line without pin . but when set the pin ,
when prompt to enter the pin that i set, it prompt ,
"you have entere invalid pin , please try again" , but
without pin, i can enter . <br>
Need your advise what to do next.</p>
<p style="margin: 0 0 1em 0; color: black;">Best Regards<br>
Syaiful</p>
</div>
<div style="color: black;">
<p style="color: black; font-size: 10pt; font-family:
Arial, sans-serif; margin: 10pt 0;">
On January 8, 2018 2:41:25 PM Daniel Grotti <a
class="moz-txt-link-rfc2396E"
href="mailto:dgrotti@sipwise.com"
moz-do-not-send="true">
<dgrotti@sipwise.com></a> wrote:</p>
<blockquote type="cite" class="gmail_quote" style="margin:
0 0 0 0.75ex; border-left: 1px solid #808080;
padding-left: 0.75ex;">
Hi,
<div>Conference is enabled out of the box.</div>
<div>First you have to configure sound set and assign
them to you domain. You can load the default sound
sets in English.</div>
<div>Then you can set Call forward to the conference in
the subscriber’s preferences.</div>
<div><br>
</div>
<div>Daniel</div>
<div><br>
<br>
<div id="AppleMailSignature">Sent from my iPhone</div>
<div><br>
On 06.01.2018, at 16:58, Syaiful Bahri Kamaruddin
<<a href="mailto:chefsyaiful@outlook.com"
moz-do-not-send="true">chefsyaiful@outlook.com</a>>
wrote:<br>
<br>
</div>
<blockquote type="cite">
<div>
<meta name="Generator" content="Microsoft Word 15
(filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
<div class="WordSection1">
<p class="MsoNormal">Hi All,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">How to setup conference
system in SPCE MR5.5.2 step by step as I used
this for my internal calling system but halt
on conference setting. Further more id there
any pre-make sound set to be download.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best Regards<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Syaiful Bahri Kamaruddin<o:p></o:p></p>
</div>
</div>
</blockquote>
<blockquote type="cite">
<div><span>_______________________________________________</span><br>
<span>Spce-user mailing list</span><br>
<span><a href="mailto:Spce-user@lists.sipwise.com"
moz-do-not-send="true">Spce-user@lists.sipwise.com</a></span><br>
<span><a
href="https://lists.sipwise.com/listinfo/spce-user"
moz-do-not-send="true">https://lists.sipwise.com/listinfo/spce-user</a></span><br>
</div>
</blockquote>
</div>
</blockquote>
</div>
</div>
</blockquote>
<br>
</div>
</blockquote>
<br>
</body>
</html>