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    <tt>You're welcome.<br>
      <br>
    </tt>
    <pre class="moz-signature" cols="72">-- 
Daniel Grotti
Head of Customer Support
Sipwise GmbH, Campus 21/Europaring F15
AT-2345 Brunn am Gebirge

Office: +43(0)130120332
Email: <a class="moz-txt-link-abbreviated" href="mailto:dgrotti@sipwise.com">dgrotti@sipwise.com</a>
Website: <a class="moz-txt-link-freetext" href="https://www.sipwise.com">https://www.sipwise.com</a>
</pre>
    <div class="moz-cite-prefix">On 01/08/2018 05:38 PM, Syaiful Bahri
      Kamaruddin wrote:<br>
    </div>
    <blockquote type="cite"
cite="mid:KL1PR0401MB125311DDEA9CFD2A82142310A9130@KL1PR0401MB1253.apcprd04.prod.outlook.com">
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          <p style="margin: 0 0 1em 0; color: black;">Hi Daniel, <br>
            it done, the DTMF setting on tje softphone.</p>
          <p style="margin: 0 0 1em 0; color: black;">Great Help from
            you.</p>
          <p style="margin: 0 0 1em 0; color: black;">Thanxs in a
            millions</p>
          <p style="margin: 0 0 1em 0; color: black;">Best Regards</p>
          <p style="margin: 0 0 1em 0; color: black;">Syaiful</p>
        </div>
        <div style="color: black;">
          <p style="color: black; font-size: 10pt; font-family: Arial,
            sans-serif; margin: 10pt 0;">
            On January 9, 2018 12:03:37 AM Daniel Grotti
            <a class="moz-txt-link-rfc2396E" href="mailto:dgrotti@sipwise.com"><dgrotti@sipwise.com></a> wrote:</p>
          <blockquote type="cite" class="gmail_quote" style="margin: 0 0
            0 0.75ex; border-left: 1px solid #808080; padding-left:
            0.75ex;">
            <tt>Hi,<br>
              Please check <tt>that your device is supporting DTM<tt>F
                  based on telephone-event (RFC 2833)</tt></tt>.<br>
              Lo<tt>oks like a DTMF problem. Have you tried from some
                other <tt>phone/softphones?<br>
                  <br>
                  Another check to do: what do you see in
                  /var/log/ngcp/sems.<tt>log? You should see something
                    like:<br>
                    <br>
                    <tt>Jan  8 17:02:30 sp1 sems[10451]: [#7fcdc75f5700]
                      [execute, DSMCoreModule.cpp:542] INFO: FSM:
                      '>> start_pin_entry'<br>
                      Jan  8 17:02:30 sp1 sems[10451]: [#7fcdc75f5700]
                      [execute, DSMCoreModule.cpp:542] INFO: FSM:
                      'start_pin_entry <<'<br>
                      Jan  8 17:02:36 sp1 sems[10451]: [#7fcdc75f5700]
                      [execute, DSMCoreModule.cpp:542] INFO: FSM: 'USER
                      ENTERED key '2''<br>
                      Jan  8 17:02:36 sp1 sems[10451]: [#7fcdc75f5700]
                      [execute, DSMCoreModule.cpp:542] INFO: FSM: 'USER
                      ENTERED key '6''<br>
                      Jan  8 17:02:36 sp1 sems[10451]: [#7fcdc75f5700]
                      [execute, DSMCoreModule.cpp:542] INFO: FSM: 'USER
                      ENTERED key '5''<br>
                      Jan  8 17:02:37 sp1 sems[10451]: [#7fcdc75f5700]
                      [execute, DSMCoreModule.cpp:542] INFO: FSM: 'USER
                      ENTERED key '8''<br>
                    </tt>Jan  8 17:02:37 sp1 sems[10451]:
                    [#7fcdc75f5700] [execute, DSMCoreModule.cpp:542]
                    INFO: FSM: 'Key 11 pressed, tryAgain is 0'<br>
                    Jan  8 17:02:37 sp1 sems[10451]: [#7fcdc75f5700]
                    [execute, DSMCoreModule.cpp:542] INFO: FSM:
                    '>> incorrect_retry, pin '2658', tryAgain '0''<br>
                    <br>
                  </tt><br>
                </tt><br>
                <br>
                <tt>Daniel</tt><br>
              </tt><br>
              <br>
              <br>
              <br>
            </tt>
            <div class="moz-cite-prefix">On 01/08/2018 04:49 PM, Syaiful
              Bahri Kamaruddin wrote:<br>
            </div>
            <blockquote type="cite"
cite="mid:KL1PR0401MB1253E78D303A62FC72C3B6C9A9130@KL1PR0401MB1253.apcprd04.prod.outlook.com">
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                <p class="MsoNormal">Hi Daniel,</p>
                <p class="MsoNormal"><o:p> </o:p></p>
                <p class="MsoNormal">Sorry not to cc to user list.</p>
                <p class="MsoNormal"><o:p> </o:p></p>
                <p class="MsoNormal">I had set up the pin number on the
                  subscriber for the conference, but when other
                  subscriber call to it asking for pin, they enter it
                  accordingly but the system said the pin is invalid.
                  But when I remove the pin from the subscriber, they
                  can go into conference.</p>
                <p class="MsoNormal"><o:p> </o:p></p>
                <p class="MsoNormal">Mr 5.5.2</p>
                <p class="MsoNormal"><o:p> </o:p></p>
                <p class="MsoNormal">         With PIN </p>
                <ol style="margin-top:0in" start="1" type="1">
                  <li class="MsoListParagraph"
                    style="margin-left:0in;mso-list:l0 level1 lfo1">Conference
                    number > set with pin
                  </li>
                  <li class="MsoListParagraph"
                    style="margin-left:0in;mso-list:l0 level1 lfo1">Other
                    subscriber call to conference number > enter PIN
                    > pin invalid
                  </li>
                </ol>
                <p class="MsoNormal"><o:p> </o:p></p>
                <p class="MsoNormal">         Without PIN</p>
                <ol style="margin-top:0in" start="1" type="1">
                  <li class="MsoListParagraph"
                    style="margin-left:-.75pt;mso-list:l2 level1 lfo3">Conference
                    number > NO PIN
                  </li>
                  <li class="MsoListParagraph"
                    style="margin-left:-.75pt;mso-list:l2 level1 lfo3">Other
                    subscriber call in > get into conference with
                    prompt from system telling the que number are…<o:p></o:p>
                  </li>
                </ol>
                <p class="MsoNormal"><o:p> </o:p></p>
                <p class="MsoNormal"><o:p> </o:p></p>
                <p class="MsoNormal">Best Regards</p>
                <p class="MsoNormal"><o:p> </o:p></p>
                <p class="MsoNormal">Syaiful</p>
                <p class="MsoNormal"><o:p> </o:p></p>
                <p class="MsoNormal">Sent from <a
                    href="https://go.microsoft.com/fwlink/?LinkId=550986"
                    moz-do-not-send="true">
                    Mail</a> for Windows 10</p>
                <p class="MsoNormal"><o:p> </o:p></p>
              </div>
              <hr style="display:inline-block;width:98%" tabindex="-1">
              <div id="divRplyFwdMsg" dir="ltr"><font
                  style="font-size:11pt" face="Calibri, sans-serif"
                  color="#000000"><b>From:</b> Daniel Grotti
                  <a class="moz-txt-link-rfc2396E"
                    href="mailto:dgrotti@sipwise.com"
                    moz-do-not-send="true"><dgrotti@sipwise.com></a><br>
                  <b>Sent:</b> Monday, January 8, 2018 10:50:22 PM<br>
                  <b>To:</b> Syaiful Bahri Kamaruddin<br>
                  <b>Subject:</b> Re: [Spce-user] CONFERENCE</font>
                <div> </div>
              </div>
              <div><tt>Hi,<br>
                  please make sure to write to the mailing list.<br>
                  What is the problem? that you can still enter without
                  pin, if pin is set?<br>
                  <br>
                  <br>
                  Daniel<br>
                  <br>
                  <br>
                </tt>On 01/08/2018 03:48 PM, Syaiful Bahri Kamaruddin
                wrote:<br>
                <blockquote type="cite"
cite="mid:KL1PR0401MB12532CCB145763CA327343BFA9130@KL1PR0401MB1253.apcprd04.prod.outlook.com">
                  <div style="color: black;">
                    <div style="color: black;">
                      <p style="margin: 0 0 1em 0; color: black;">Hi
                        Daniel,</p>
                      <p style="margin: 0 0 1em 0; color: black;">Have
                        activated the soun set, call to conference can
                        enter the conference line without pin . but when
                        set the pin , when prompt to enter the pin that
                        i set, it prompt , "you have entere invalid pin
                        , please try again" , but without pin, i can
                        enter . <br>
                        Need your advise what to do next.</p>
                      <p style="margin: 0 0 1em 0; color: black;">Best
                        Regards<br>
                        Syaiful</p>
                    </div>
                    <div style="color: black;">
                      <p style="color: black; font-size: 10pt;
                        font-family: Arial, sans-serif; margin: 10pt 0;">
                        On January 8, 2018 2:41:25 PM Daniel Grotti <a
                          class="moz-txt-link-rfc2396E"
                          href="mailto:dgrotti@sipwise.com"
                          moz-do-not-send="true">
                          <dgrotti@sipwise.com></a> wrote:</p>
                      <blockquote type="cite" class="gmail_quote"
                        style="margin: 0 0 0 0.75ex; border-left: 1px
                        solid #808080; padding-left: 0.75ex;">
                        Hi,
                        <div>Conference is enabled out of the box.</div>
                        <div>First you have to configure sound set and
                          assign them to you domain. You can load the
                           default sound sets in English.</div>
                        <div>Then you can set Call forward to the
                          conference in the subscriber’s preferences.</div>
                        <div><br>
                        </div>
                        <div>Daniel</div>
                        <div><br>
                          <br>
                          <div id="AppleMailSignature">Sent from my
                            iPhone</div>
                          <div><br>
                            On 06.01.2018, at 16:58, Syaiful Bahri
                            Kamaruddin <<a
                              href="mailto:chefsyaiful@outlook.com"
                              moz-do-not-send="true">chefsyaiful@outlook.com</a>>
                            wrote:<br>
                            <br>
                          </div>
                          <blockquote type="cite">
                            <div>
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                                <p class="MsoNormal">Hi All,<o:p></o:p></p>
                                <p class="MsoNormal"><o:p> </o:p></p>
                                <p class="MsoNormal">How to setup
                                  conference system in SPCE MR5.5.2 step
                                  by step as I used this for my internal
                                  calling system but halt on conference
                                  setting. Further more id there any
                                  pre-make sound set to be download.<o:p></o:p></p>
                                <p class="MsoNormal"><o:p> </o:p></p>
                                <p class="MsoNormal">Best Regards<o:p></o:p></p>
                                <p class="MsoNormal"><o:p> </o:p></p>
                                <p class="MsoNormal">Syaiful Bahri
                                  Kamaruddin<o:p></o:p></p>
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