<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"><html><head><meta content="text/html;charset=UTF-8" http-equiv="Content-Type"></head><body ><div style='font-size:10pt;font-family:Verdana,Arial,Helvetica,sans-serif;'><div>I have tried this with 3 different installations (6.1.1, 5.5.4 and 4.5.8). In call cases I can't retrieve voicemail messages by accessing them via dial 2000. depending on which version i was using i would get as far as it reading the time stamp, get a busy signal and in the logs see:<br></div><div>in ast_openstream_full: File digits/today does not exist in any format<br></div><div>in ast_streamfile: Unable to open digits/1 No such file or directory<br></div><div><br></div><div>or get past the date and hear how many messages, press 1 for new messages and then get busy when messages went to play. my logs showed similar results:<br></div><div>in ast_openstream_full: File digits/today does not exist in any format<br></div><div>in ast_streamfile: Unable to open digits/today (format (alaw)): No such file or directory<br></div><div><br></div><div><br></div><div>has anyone had this problem and been able to fix it?<br></div><div><br></div><div><br></div><div><div><span class="size" style="font-size:10pt">Brian Pelletier</span><br></div></div><div><br></div><div class="zmail_extra"><div id="Zm-_Id_-Sgn1"><div><br></div><div>---- On Thu, 19 Apr 2018 09:08:14 -0400 <b>Brian Pelletier <brian.pelletier@aloe-me.net></b> wrote ----<br></div></div><div><br></div><blockquote style="border-left: 1px solid #cccccc; padding-left: 6px; margin:0 0 0 5px"><div><div style=""><span class="font" style="font-family:Verdana, Arial, Helvetica, sans-serif"><span class="size" style="font-size:10pt"><div>I have experienced the same issue since my install a month or two ago and have seen at least one other via these emails with the same problem. I was thinning maybe it was a permission issue with SPEC trying to open the voice file but I noticed "file not found" in my logs. I'm guessing and hoping its a bug that will be fixed in the next resale. I haven't looked at it in a little while but I think its about time I do again.<br></div><div><br></div><div><div><span class="size" style="font-size:10pt">Brian Pelletier</span><br></div></div><div><br></div><div class="zmail_extra"><div><div><br></div><div>---- On Mon, 16 Apr 2018 21:56:52 -0400 <b>Greg Chlopowiec <<a target="_blank" href="mailto:gregch@usip.ca">gregch@usip.ca</a>></b> wrote ----<br></div></div><div><br></div><div><br></div></div><div><br></div></span></span></div></div><blockquote style="border-left: 1px solid rgb(204, 204, 204); padding-left: 6px; margin: 0 0 0 5px"><div><div><p class="MsoNormal">Hi,<br></p><p class="MsoNormal"> <br></p><p class="MsoNormal">Subscribers cannot retrieve their voicemail messages:<br></p><p class="MsoNormal"> <br></p><p class="MsoNormal">Problem:<br></p><p style="text-indent: -0.25in"><span style="">-<span class="font" style="font-family:"Times New Roman""><span class="size" style="font-size:7pt"> </span></span></span>Remote user leaves a message for the subscriber<br></p><p style="text-indent: -0.25in"><span style="">-<span class="font" style="font-family:"Times New Roman""><span class="size" style="font-size:7pt"> </span></span></span>Subscriber calls 2000 to retrieve their messages and hears the announcement “You have two new messages”<br></p><p style="text-indent: -0.25in"><span style="">-<span class="font" style="font-family:"Times New Roman""><span class="size" style="font-size:7pt"> </span></span></span>Subscriber dial 1 to retrieve messages<br></p><p style="text-indent: -0.25in"><span style="">-<span class="font" style="font-family:"Times New Roman""><span class="size" style="font-size:7pt"> </span></span></span>Subscriber hears “First message received” and the call ends.<br></p><p class="MsoNormal"> <br></p><p class="MsoNormal"> <br></p><p class="MsoNormal">Output from # asterisk –vvvvvr (phone numbers and ip addresses have been changed for privacy reasons)<br></p><p class="MsoNormal"> <br></p><p class="MsoNormal">Connected to Asterisk 13.14.1~dfsg-2+deb9u3 currently running on spce (pid = 3186)<br></p><p class="MsoNormal"> == Using SIP RTP CoS mark 5<br></p><p class="MsoNormal"> > 0x7f79a0000940 -- Strict RTP learning after remote address set to: 192.168.0.1:32900<br></p><p class="MsoNormal"> -- Executing [abc15559898@sip_in:1] NoOp("SIP/sip_proxy-0000000a", "") in new stack<br></p><p class="MsoNormal"> -- Executing [abc15559898@sip_in:2] Set("SIP/sip_proxy-0000000a", "__LANG=en") in new stack<br></p><p class="MsoNormal"> -- Executing [abc15559898@sip_in:3] Set("SIP/sip_proxy-0000000a", "CHANNEL(language)=en") in new stack<br></p><p class="MsoNormal"> -- Executing [abc15559898@sip_in:4] Gosub("SIP/sip_proxy-0000000a", "voicemailowner_nopass,s,1(15559898)") in new stack<br></p><p class="MsoNormal"> -- Executing [s@voicemailowner_nopass:1] Answer("SIP/sip_proxy-0000000a", "") in new stack<br></p><p class="MsoNormal"> > 0x7f79a0000940 -- Strict RTP switching to RTP target address 192.168.0.1:32900 as source<br></p><p class="MsoNormal"> -- Executing [s@voicemailowner_nopass:2] Set("SIP/sip_proxy-0000000a", "TIMEOUT(digit)=5") in new stack<br></p><p class="MsoNormal"> -- Digit timeout set to 5.000<br></p><p class="MsoNormal"> -- Executing [s@voicemailowner_nopass:3] Set("SIP/sip_proxy-0000000a", "TIMEOUT(response)=10") in new stack<br></p><p class="MsoNormal"> -- Response timeout set to 10.000<br></p><p class="MsoNormal"> -- Executing [s@voicemailowner_nopass:4] Wait("SIP/sip_proxy-0000000a", "1") in new stack<br></p><p class="MsoNormal"> -- Executing [s@voicemailowner_nopass:5] VoiceMailMain("SIP/sip_proxy-0000000a", "s15559898") in new stack<br></p><p class="MsoNormal">[Apr 16 21:23:52] NOTICE[30212][C-0000000a]: apps/app_voicemail.c:4193 find_user_realtime_by_alias: Found mailbox '15559898' for alias '15559898'<br></p><p class="MsoNormal"> -- <SIP/sip_proxy-0000000a> Playing 'vm-youhave.alaw' (language 'en')<br></p><p class="MsoNormal"> > 0x7f79a0000940 -- Strict RTP learning complete - Locking on source address 192.168.0.1:32900<br></p><p class="MsoNormal"> -- <SIP/sip_proxy-0000000a> Playing 'digits/2.alaw' (language 'en')<br></p><p class="MsoNormal"> -- <SIP/sip_proxy-0000000a> Playing 'vm-INBOX.alaw' (language 'en')<br></p><p class="MsoNormal"> -- <SIP/sip_proxy-0000000a> Playing 'vm-messages.alaw' (language 'en')<br></p><p class="MsoNormal"> -- <SIP/sip_proxy-0000000a> Playing 'vm-onefor.alaw' (language 'en')<br></p><p class="MsoNormal"> -- <SIP/sip_proxy-0000000a> Playing 'vm-INBOX.alaw' (language 'en')<br></p><p class="MsoNormal"> -- <SIP/sip_proxy-0000000a> Playing 'vm-messages.alaw' (language 'en')<br></p><p class="MsoNormal"> -- <SIP/sip_proxy-0000000a> Playing 'vm-opts.alaw' (language 'en')<br></p><p class="MsoNormal"> -- <SIP/sip_proxy-0000000a> Playing 'vm-first.alaw' (language 'en')<br></p><p class="MsoNormal"> == Parsing '/var/spool/asterisk/voicemail/default/d549e058-06db-4724-ac86-45be9fe45918/INBOX/msg0000.txt': Found<br></p><p class="MsoNormal"> -- <SIP/sip_proxy-0000000a> Playing 'vm-message.alaw' (language 'en')<br></p><p class="MsoNormal"> -- <SIP/sip_proxy-0000000a> Playing 'vm-received.alaw' (language 'en')<br></p><p class="MsoNormal">[Apr 16 21:24:04] WARNING[30212][C-0000000a]: file.c:774 ast_openstream_full: File digits/today does not exist in any format<br></p><p class="MsoNormal">[Apr 16 21:24:04] WARNING[30212][C-0000000a]: file.c:1247 ast_streamfile: Unable to open digits/today (format (alaw)): No such file or directory<br></p><p class="MsoNormal">[Apr 16 21:24:04] WARNING[30212][C-0000000a]: apps/app_playback.c:163 s_streamwait3: Unable to play message digits/today<br></p><p class="MsoNormal"> == Spawn extension (voicemailowner_nopass, s, 5) exited non-zero on 'SIP/sip_proxy-0000000a'<br></p></div><div><img src="http://t.sidekickopen08.com/e1t/o/5/f18dQhb0S7ks8dDMPbW2n0x6l2B9gXrN7sKj6v4LGBMN7gr-d6d_VdbW63K6Fl2zlZNzW2c3Mwb1k1H6H0?si=6223741096558592&pi=364c26a7-d25b-4ac1-964d-89855a454286" style="display: none !important" width="1" height="1">_______________________________________________<br></div><div>Spce-user mailing list<br></div><div><a href="mailto:Spce-user@lists.sipwise.com" target="_blank">Spce-user@lists.sipwise.com</a><br></div><div><a href="https://lists.sipwise.com/listinfo/spce-user" target="_blank">https://lists.sipwise.com/listinfo/spce-user</a><br></div></div></blockquote></blockquote></div><div><br></div></div><br></body></html>