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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=AF link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='color:windowtext'>Thank you.<o:p></o:p></span></p><p class=MsoNormal><span style='color:windowtext'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:windowtext'>Point 2 solved the issue.<o:p></o:p></span></p><p class=MsoNormal><span style='color:windowtext'><o:p> </o:p></span></p><div><p class=MsoNormalCxSpMiddle style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto'><span lang=EN-US style='font-family:"Arial Narrow",sans-serif;color:#404040;mso-fareast-language:AF'>Koot Pienaar<o:p></o:p></span></p></div><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='color:windowtext;mso-fareast-language:AF'>From:</span></b><span lang=EN-US style='color:windowtext;mso-fareast-language:AF'> Spce-user [mailto:spce-user-bounces@lists.sipwise.com] <b>On Behalf Of </b>Daniel Grotti<br><b>Sent:</b> Tuesday, 27 November 2018 6:55 PM<br><b>To:</b> spce-user@lists.sipwise.com<br><b>Subject:</b> Re: [Spce-user] Unable to loging CSC<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><tt><span style='font-size:10.0pt'>Hi,</span></tt><span style='font-size:10.0pt;font-family:"Courier New"'><br><br><tt>1. Did you populate the Web Username and Web Password during the subscriber creation?</tt><br><tt>2. If yes, try to add the "@domain" in the web username, where "domain" is the subsciber's SIP domain. If you connect to <a href="https://%3cyour_ip%3e:443">https://<your_ip>:443</a> and you just set username=user, without specifying the domain, the system will try to etch username user@<your_ip>. So if the subscriber is belonging to another SIP domain, you need to specify it.</tt><br><br><br><tt>Cheers,</tt><br><br><br><br></span><span style='mso-fareast-language:AF'><o:p></o:p></span></p><pre>-- <o:p></o:p></pre><pre>Head of Customer Support Sipwise GmbH<o:p></o:p></pre><pre>e: <a href="mailto:dgrotti@sipwise.com">dgrotti@sipwise.com</a> Europaring F15<o:p></o:p></pre><pre>t: +43(0)130120332 A-2345 Brunn Am Gebirge<o:p></o:p></pre><pre>w: <a href="http://www.sipwise.com">www.sipwise.com</a> FN: 305595f FG: LG Wiener Neustadt<o:p></o:p></pre><div><p class=MsoNormal>On 11/27/18 3:14 PM, <a href="mailto:koot@ntelecom.co.za">koot@ntelecom.co.za</a> wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal>Hi Guys<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Fresh install of 6.5.2.<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Create a new subscriber. Then when i try to login to the csc i get wrong username and pasword.<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Panel.log says user not found.<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Any ideas?<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormalCxSpMiddle style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-add-space:auto'><span lang=EN-US>Koot Pienaar</span><o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><span style='mso-fareast-language:AF'><br><br><o:p></o:p></span></p><pre>_______________________________________________<o:p></o:p></pre><pre>Spce-user mailing list<o:p></o:p></pre><pre><a href="mailto:Spce-user@lists.sipwise.com">Spce-user@lists.sipwise.com</a><o:p></o:p></pre><pre><a href="https://lists.sipwise.com/listinfo/spce-user">https://lists.sipwise.com/listinfo/spce-user</a><o:p></o:p></pre></blockquote><p class=MsoNormal><span style='mso-fareast-language:AF'><o:p> </o:p></span></p></div></body></html>