<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">Reading the asterisk log will give you some hints especially the digits issue which is a long standing problem. You just have to put the digit files in the right place. (Somewhere in /usr/share if my memory serves me right).<br><br><div id="AppleMailSignature" dir="ltr">Yours sincerely,<div>Walter</div></div><div dir="ltr"><br>On 29 Dec 2018, at 3:40 AM, Joe Gaylord <<a href="mailto:joe@torchlake.com">joe@torchlake.com</a>> wrote:<br><br></div><blockquote type="cite"><div dir="ltr">
  
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    <div class="moz-cite-prefix">I have the asterisks sounds, but the
      problem is accessing the voicemail from the outside and pressing
      of the asterisk key '*' doesn't interrupt the unavailable
      greeting.   It just doesn't do anything, when pressed.  <br>
      <div class="moz-cite-prefix"><br>
      </div>
      Joe Gaylord<br>
      COLI Inc.  </div>
    <div class="moz-cite-prefix"><br>
    </div>
    <div class="moz-cite-prefix">On 12/28/2018 12:17 PM, Joe Gaylord
      wrote:<br>
    </div>
    <blockquote type="cite" cite="mid:c9b3bc98-8dd2-d0ad-dac6-03505ea54936@torchlake.com">
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        <div class="moz-cite-prefix">Has there been any solution to
          this?  I am having the same problem and can't seem to find a
          work-around.  <br>
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        <div class="moz-cite-prefix"><br>
        </div>
        <div class="moz-cite-prefix">Thank You,</div>
        <br>
        Joe Gaylord<br>
        COLI Inc.</div>
      <div class="moz-cite-prefix"><br>
      </div>
      <div class="moz-cite-prefix">On 3/13/2018 1:51 PM, Clint Wiley
        wrote:<br>
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      <blockquote type="cite" cite="mid:3F14BF6B-7AB9-4F3A-97D4-8167643C602C@hagerstownfiber.com">
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        I’m having the same problems.
        <div class=""><br class="">
          <div class="">Thanks,<br class="">
            _________________________<br class="">
            Clint Wiley<br class="">
            Hagerstown Fiber Internet </div>
          <div><br class="">
            <blockquote type="cite" class="">
              <div class="">On Mar 13, 2018, at 1:42 PM, Brian Pelletier
                <<a href="mailto:brian.pelletier@aloe-me.net" class="" moz-do-not-send="true">brian.pelletier@aloe-me.net</a>>
                wrote:</div>
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              <div class="">
                <div class="">
                  <div style="font-size:10pt;font-family:Verdana,Arial,Helvetica,sans-serif;" class=""> Just doing a follow up to see if anyone
                    has experienced either one of these issues or have a
                    good starting spot for me.<br class="">
                    <br class="">
                    <div id="" class="">
                      <div class=""><span style="font-size: 10pt;" class="">Brian Pelletier</span></div>
                    </div>
                    <br class="">
                    <div class="zmail_extra">
                      <div id="1" class=""><br class="">
                        ---- On Fri, 09 Mar 2018 11:36:37 -0500 <b class=""><<a href="mailto:brian.pelletier@aloe-me.net" class="" moz-do-not-send="true">brian.pelletier@aloe-me.net</a>></b>
                        wrote ---- <br class="">
                      </div>
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                          <div style="font-size: 10pt; font-family:
                            Verdana, Arial, Helvetica, sans-serif" class=""> I am having 2 issues with
                            voicemail since my initial install.  I am
                            running mr5.5.3.<br class="">
                            <br class="">
                            ISSUE 1 -<br class="">
                            when dialing into the voicemail system or
                            hitting someone voicemail box hitting the
                            "*" should interrupt the message from what I
                            have read and allow you to enter you phone
                            number to gain access to your box. hitting
                            the star only makes a sound and does nothing
                            hitting "#" still skips the greeting and all
                            other buttons work (including "*") once you
                            are in the voicemail system.  I cant find
                            any errors in any logs and I have tried
                            using different codex with no luck.  has
                            anyone run into this and know if its just a
                            bug or how to go about fixing it?<br class="">
                            <br class="">
                            ISSUE 2 - <br class="">
                            when trying checking voicemails from a phone
                            by dialing in I am getting a fast busy when
                            it gets to the point of announcing the time
                            stamp.  I hear the number of messages in the
                            box and it starts to say to announce
                            "message 1 loft on...), this is where it
                            goes fast busy.  The messages to email out
                            just fine and the WAV file plays.  I can
                            even log into the CSC portal and play the
                            messages there and delete them after.  In
                            the log I can see that the system does read
                            correctly how many messages the box has but
                            when it goes to play them it says no file
                            found.  I'm guessing that maybe the config
                            file is looking in the wrong place or maybe
                            storing them in the wrong place.  Anyone
                            know what directions i should go with this
                            one ?<br class="">
                            <br class="">
                            Thanks,<br class="">
                            <div class="">
                              <div class=""><span style="font-size:
                                  10pt" class="">Brian Pelletier</span></div>
                            </div>
                          </div>
                          <br class="">
                        </div>
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                      <br class="">
                    </div>
                    <br class="">
                  </div>
                  <br class="">
                </div>
                _______________________________________________<br class="">
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              </div>
            </blockquote>
          </div>
          <br class="">
        </div>
        <br>
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</pre>
      </blockquote>
      <p><br>
      </p>
      <pre class="moz-signature" cols="72">-- 
Michael 'Joe' Gaylord
COLI Inc.
Office: 888.299.0071 Ext 220
Office Direct: 231.354.7063
Fax: 888.990.0709
</pre>
      <br>
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</pre>
    </blockquote>
    <p><br>
    </p>
    <pre class="moz-signature" cols="72">-- 
Michael 'Joe' Gaylord
COLI Inc.
Office: 888.299.0071 Ext 220
Office Direct: 231.354.7063
Fax: 888.990.0709
</pre>
  

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