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    <tt>You can try to enable rate-o-mat debug level:<br>
      <br>
      cat /mnt/glusterfs/home/dgrotti# cat /etc/default/ngcp-rate-o-mat<br>
      <br>
      # Options for the NGCP rate-o-mat<br>
      RATEOMAT_DEBUG=2<br>
      ...<br>
      ...<br>
      <br>
      <br>
      There restart rate-o-mat and check again the log.<br>
      <br>
    </tt>
    <pre class="moz-signature" cols="72">--
Daniel Grotti

Head of Customer Support                               Sipwise GmbH
e: <a class="moz-txt-link-abbreviated" href="mailto:dgrotti@sipwise.com">dgrotti@sipwise.com</a>                               Europaring F15
t: +43(0)130120332                          A-2345 Brunn Am Gebirge
w: <a class="moz-txt-link-abbreviated" href="http://www.sipwise.com">www.sipwise.com</a>          FN: 305595f      FG: LG Wiener Neustadt
</pre>
    <div class="moz-cite-prefix">On 3/12/19 3:50 PM, EMMANUEL AFANG
      wrote:<br>
    </div>
    <blockquote type="cite"
cite="mid:CAPbnNVJYSQJh25zcqgGYEA32F2=xQTZmgXbZ5pXrSBzmKbY7zA@mail.gmail.com">
      <meta http-equiv="content-type" content="text/html; charset=UTF-8">
      <div dir="ltr">The CallID for CDR 39 is <span
          style="color:rgb(51,51,51);font-family:"Open
Sans",arial,sans-serif;font-size:12px;background-color:rgb(240,243,247)">97576ZTQxOGYyYjc3ZTVjZmNhNTZmZjcwZmI3ZjVmYWM0ZmE<br>
        </span>Everything is auto generated.
        <div><br clear="all">
          <div>
            <div dir="ltr" class="gmail_signature"
              data-smartmail="gmail_signature">
              <div dir="ltr">
                <div>
                  <div dir="ltr">
                    <div dir="ltr">
                      <div>
                        <div
                          style="font-family:sans-serif;font-size:13px">
                          <p class="MsoNormal"
                            style="font-family:Arial,Helvetica,sans-serif;font-size:small">Best
                            Regards</p>
                          <p class="MsoNormal"
                            style="font-family:Arial,Helvetica,sans-serif;font-size:small"> </p>
                          <div
                            style="font-family:Arial,Helvetica,sans-serif;font-size:small">
                            <p class="MsoNormal"><b><span
                                  style="font-size:10pt;color:rgb(51,51,51)"><span>Emmanuel</span> Afang </span></b></p>
                            <p class="MsoNormal"><b><span
                                  style="font-size:10pt;color:rgb(51,51,51)"><br>
                                </span></b></p>
                            <p class="MsoNormal"><span
                                style="font-size:10pt;color:rgb(51,51,51)">Mobile </span><span
style="font-size:10pt;color:rgb(36,64,97)">+2347084280332<br>
                                Email:  <u><a
                                    href="mailto:cuzomba@dial-mobile.com"
                                    style="color:rgb(17,85,204)"
                                    target="_blank"
                                    moz-do-not-send="true">a</a><a
                                    href="mailto:fang.emmanuel@gmail.com"
                                    target="_blank"
                                    moz-do-not-send="true">fang.emmanuel@gmail.com</a></u></span></p>
                            <p class="MsoNormal"><span
                                style="color:rgb(36,64,97);font-size:13.3333px">Skype: </span><u
style="color:rgb(36,64,97);font-size:13.3333px"><a
                                  href="mailto:cuzomba@dial-mobile.com"
                                  style="color:rgb(17,85,204)"
                                  target="_blank" moz-do-not-send="true">a</a>fang.emmanuel</u><br>
                            </p>
                          </div>
                        </div>
                      </div>
                      <div><br>
                      </div>
                    </div>
                  </div>
                </div>
              </div>
            </div>
          </div>
          <br>
        </div>
      </div>
      <br>
      <div class="gmail_quote">
        <div dir="ltr" class="gmail_attr">On Tue, Mar 12, 2019 at 3:46
          PM Daniel Grotti <<a href="mailto:dgrotti@sipwise.com"
            moz-do-not-send="true">dgrotti@sipwise.com</a>> wrote:<br>
        </div>
        <blockquote class="gmail_quote" style="margin:0px 0px 0px
          0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
          <div bgcolor="#FFFFFF"> <tt>Hi,<br>
              do you maybe have some string value out of range in CDR id
              39 ?<br>
              <br>
              <b><br>
              </b><b>Error: 1690</b> SQLSTATE: 22003
              (ER_DATA_OUT_OF_RANGE)<br>
              Message: %s value is out of range in '%s'<b><br>
                <br>
                <br>
                <br>
              </b></tt>
            <pre class="gmail-m_5009845498419097855moz-signature" cols="72">--
Daniel Grotti

Head of Customer Support                               Sipwise GmbH
e: <a class="gmail-m_5009845498419097855moz-txt-link-abbreviated" href="mailto:dgrotti@sipwise.com" target="_blank" moz-do-not-send="true">dgrotti@sipwise.com</a>                               Europaring F15
t: +43(0)130120332                          A-2345 Brunn Am Gebirge
w: <a class="gmail-m_5009845498419097855moz-txt-link-abbreviated" href="http://www.sipwise.com" target="_blank" moz-do-not-send="true">www.sipwise.com</a>          FN: 305595f      FG: LG Wiener Neustadt
</pre>
            <div class="gmail-m_5009845498419097855moz-cite-prefix">On
              3/12/19 3:38 PM, EMMANUEL AFANG wrote:<br>
            </div>
            <blockquote type="cite">
              <div dir="ltr">
                <div dir="auto">Rate-o-mat service failed with the
                  following log:
                  <div dir="auto">
                    <pre style="color:rgb(0,0,0)">:~# tail -f /var/log/ngcp/rate-o-mat.log 
Mar 12 13:24:42 vmi236882 (info) rate-o-mat[1226]: INFO: Batch of 1 CDRs completed. 10 CDRs rated overall so far.
Mar 12 13:24:42 vmi236882 (info) rate-o-mat[1226]: INFO: Batch of 0 CDRs completed. 10 CDRs rated overall so far.
Mar 12 13:24:42 vmi236882 (info) rate-o-mat[1226]: INFO: Batch of 0 CDRs completed. 10 CDRs rated overall so far.
Mar 12 13:24:42 vmi236882 (info) rate-o-mat[1226]: INFO: Grabbed 1 CDRs
Mar 12 13:24:42 vmi236882 (info) rate-o-mat[1226]: INFO: 1/1 - rate CDR ID 37
Mar 12 13:24:42 vmi236882 (info) rate-o-mat[1226]: INFO: Batch of 1 CDRs completed. 11 CDRs rated overall so far.
Mar 12 13:24:42 vmi236882 (info) rate-o-mat[1226]: INFO: Batch of 0 CDRs completed. 11 CDRs rated overall so far.
Mar 12 13:24:42 vmi236882 (info) rate-o-mat[1226]: INFO: Grabbed 1 CDRs
Mar 12 13:24:42 vmi236882 (info) rate-o-mat[1226]: INFO: 1/1 - rate CDR ID 38
Mar 12 13:24:42 vmi236882 (info) rate-o-mat[1226]: INFO: Caught DBI:err 1690</pre>
                    <br>
                    <div dir="auto">Best Regards,<br>
                      <br>
                      Afang Emmanuel<br>
                      <br>
                      Mobile: +234 708 428 0332<br>
                      Skype: Afang.Emmanuel<br>
                          </div>
                  </div>
                </div>
              </div>
              <br>
              <div class="gmail_quote">
                <div dir="ltr" class="gmail_attr">On Tue, Mar 12, 2019,
                  2:02 PM EMMANUEL AFANG <<a
                    href="mailto:afang.emmanuel@gmail.com"
                    target="_blank" moz-do-not-send="true">afang.emmanuel@gmail.com</a>>
                  wrote:<br>
                </div>
                <blockquote class="gmail_quote" style="margin:0px 0px
                  0px 0.8ex;border-left:1px solid
                  rgb(204,204,204);padding-left:1ex">
                  <div dir="ltr">Hi<br>
                    I configured rate for customer with direction out.
                    CDR still shows a cost of zero.<br>
                    mr7.1.1<br>
                    Please what am I doing wrong?<br>
                    <br clear="all">
                    <div>
                      <div dir="ltr"
class="gmail-m_5009845498419097855gmail-m_-3861068147171175965m_2465156184426868469gmail_signature">
                        <div dir="ltr">
                          <div>
                            <div dir="ltr">
                              <div dir="ltr">
                                <div>
                                  <div
                                    style="font-family:sans-serif;font-size:13px">
                                    <p class="MsoNormal"
                                      style="font-family:Arial,Helvetica,sans-serif;font-size:small">Best
                                      Regards</p>
                                    <p class="MsoNormal"
                                      style="font-family:Arial,Helvetica,sans-serif;font-size:small"> </p>
                                    <div
                                      style="font-family:Arial,Helvetica,sans-serif;font-size:small">
                                      <p class="MsoNormal"><b><span
                                            style="font-size:10pt;color:rgb(51,51,51)"><span>Emmanuel</span> Afang </span></b></p>
                                      <p class="MsoNormal"><b><span
                                            style="font-size:10pt;color:rgb(51,51,51)"><br>
                                          </span></b></p>
                                      <p class="MsoNormal"><span
                                          style="font-size:10pt;color:rgb(51,51,51)">Mobile </span><span
style="font-size:10pt;color:rgb(36,64,97)">+2347084280332<br>
                                          Email:  <u><a
                                              href="mailto:cuzomba@dial-mobile.com"
style="color:rgb(17,85,204)" rel="noreferrer" target="_blank"
                                              moz-do-not-send="true">a</a><a
href="mailto:fang.emmanuel@gmail.com" rel="noreferrer" target="_blank"
                                              moz-do-not-send="true">fang.emmanuel@gmail.com</a></u></span></p>
                                      <p class="MsoNormal"><span
                                          style="color:rgb(36,64,97);font-size:13.3333px">Skype: </span><u
style="color:rgb(36,64,97);font-size:13.3333px"><a
                                            href="mailto:cuzomba@dial-mobile.com"
                                            style="color:rgb(17,85,204)"
                                            rel="noreferrer"
                                            target="_blank"
                                            moz-do-not-send="true">a</a>fang.emmanuel</u><br>
                                      </p>
                                    </div>
                                  </div>
                                </div>
                                <div><br>
                                </div>
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              <pre class="gmail-m_5009845498419097855moz-quote-pre">_______________________________________________
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</pre>
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