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</o:shapelayout></xml><![endif]--></head><body lang=DE-AT link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>></span> Rate-o-mat ought not to crash when it does not find an entry, because it's crashing means all other calls does not get rated.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>You observed the exact intention. You fee setup is malformed, so it forces you to fix that to eg. prevents false positive fraud detections to trigger.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>br<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=DE style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Von:</span></b><span lang=DE style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Spce-user [mailto:spce-user-bounces@lists.sipwise.com] <b>Im Auftrag von </b>EMMANUEL AFANG<br><b>Gesendet:</b> Donnerstag, 28. März 2019 15:39<br><b>An:</b> Hohl Matthias <matthias.hohl@telematica.at><br><b>Cc:</b> spce-user <spce-user@lists.sipwise.com><br><b>Betreff:</b> Re: [Spce-user] Rate-O-Mat Keeps Failing in mr7.2.1<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Hi<br>Added it the entries, and it still crashes. Rate-o-mat ought not to crash when it does not find an entry, because it's crashing means all other calls does not get rated.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Although, I already switched to 3CX. Sipwise is great, but still quite unstable.<o:p></o:p></p></div><div><p class=MsoNormal><br clear=all><o:p></o:p></p><div><div><div><div><div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Arial",sans-serif'>Best Regards<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Arial",sans-serif'> <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;color:#333333'>Emmanuel Afang </span></b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;color:#333333'>Mobile </span><span style='font-size:10.0pt;color:#244061'>+2347084280332<br>Email: <u><a href="mailto:cuzomba@dial-mobile.com" target="_blank"><span style='color:#1155CC'>a</span></a><a href="mailto:fang.emmanuel@gmail.com" target="_blank">fang.emmanuel@gmail.com</a></u></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;color:#244061'>Skype: <u><a href="mailto:cuzomba@dial-mobile.com" target="_blank"><span style='color:#1155CC'>a</span></a>fang.emmanuel</u></span><o:p></o:p></p></div></div></div><div><p class=MsoNormal><o:p> </o:p></p></div></div></div></div></div></div></div><p class=MsoNormal><o:p> </o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Wed, Mar 27, 2019 at 2:53 PM Hohl Matthias <<a href="mailto:matthias.hohl@telematica.at">matthias.hohl@telematica.at</a>> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hello,<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>in have no fee entries in your billing profile 4 defined for the destination 11223993988484</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US>so rat-o-mat can’t bill this cdr and fails.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-US> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=DE>Von:</span></b><span lang=DE> Spce-user <<a href="mailto:spce-user-bounces@lists.sipwise.com" target="_blank">spce-user-bounces@lists.sipwise.com</a>> <b>Im Auftrag von </b>EMMANUEL AFANG<br><b>Gesendet:</b> Mittwoch, 27. März 2019 14:32<br><b>An:</b> spce-user <<a href="mailto:spce-user@lists.sipwise.com" target="_blank">spce-user@lists.sipwise.com</a>><br><b>Betreff:</b> [Spce-user] Rate-O-Mat Keeps Failing in mr7.2.1</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi<br>Please rate-o-mat keeps failing with the following logs<o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:23:21 vmi236882 (info) ngcp-rate-o-mat[8430]: WARNING: No duplication db credentials, disabled.</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:23:21 vmi236882 (info) ngcp-rate-o-mat[8430]: WARNING: 1/3 - rating CDR ID 2 aborted : FATAL: No outbound fee info for profile 4 and source user '44222222222' or user/domain '<a href="mailto:44222222222@sipwise.net" target="_blank">44222222222@sipwise.net</a>' and destination user '11223993988484' or user/domain '<a href="mailto:11223993988484@sbc.siperror.com" target="_blank">11223993988484@sbc.siperror.com</a>' found</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:23:21 vmi236882 (info) ngcp-rate-o-mat[8430]: WARNING: 1/3 - rating CDR ID 3 aborted : FATAL: No outbound fee info for profile 4 and source user '44222222222' or user/domain '<a href="mailto:44222222222@sipwise.net" target="_blank">44222222222@sipwise.net</a>' and destination user '11223993988484' or user/domain '<a href="mailto:11223993988484@sbc.siperror.com" target="_blank">11223993988484@sbc.siperror.com</a>' found</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:23:21 vmi236882 (info) ngcp-rate-o-mat[8430]: WARNING: 1/3 - rating CDR ID 4 aborted : FATAL: No outbound fee info for profile 4 and source user '44222222222' or user/domain '<a href="mailto:44222222222@sipwise.net" target="_blank">44222222222@sipwise.net</a>' and destination user '11223993988484' or user/domain '<a href="mailto:11223993988484@sbc.siperror.com" target="_blank">11223993988484@sbc.siperror.com</a>' found</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:23:51 vmi236882 (info) ngcp-rate-o-mat[8430]: WARNING: 1/3 - rating CDR ID 2 aborted (retry 1): FATAL: No outbound fee info for profile 4 and source user '44222222222' or user/domain '<a href="mailto:44222222222@sipwise.net" target="_blank">44222222222@sipwise.net</a>' and destination user '11223993988484' or user/domain '<a href="mailto:11223993988484@sbc.siperror.com" target="_blank">11223993988484@sbc.siperror.com</a>' found</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:23:51 vmi236882 (info) ngcp-rate-o-mat[8430]: WARNING: 1/3 - rating CDR ID 3 aborted (retry 1): FATAL: No outbound fee info for profile 4 and source user '44222222222' or user/domain '<a href="mailto:44222222222@sipwise.net" target="_blank">44222222222@sipwise.net</a>' and destination user '11223993988484' or user/domain '<a href="mailto:11223993988484@sbc.siperror.com" target="_blank">11223993988484@sbc.siperror.com</a>' found</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:23:51 vmi236882 (info) ngcp-rate-o-mat[8430]: WARNING: 1/3 - rating CDR ID 4 aborted (retry 1): FATAL: No outbound fee info for profile 4 and source user '44222222222' or user/domain '<a href="mailto:44222222222@sipwise.net" target="_blank">44222222222@sipwise.net</a>' and destination user '11223993988484' or user/domain '<a href="mailto:11223993988484@sbc.siperror.com" target="_blank">11223993988484@sbc.siperror.com</a>' found</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: FATAL: 1/3 - rating CDR ID 2 aborted (failed 3 times), please fix it manually: FATAL: No outbound fee info for profile 4 and source user '44222222222' or user/domain '<a href="mailto:44222222222@sipwise.net" target="_blank">44222222222@sipwise.net</a>' and destination user '11223993988484' or user/domain '<a href="mailto:11223993988484@sbc.siperror.com" target="_blank">11223993988484@sbc.siperror.com</a>' found</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Trying to connect to billing db...</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Successfully connected to duplication db...</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Trying to connect to provisioning db...</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Successfully connected to provisioning db...</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Trying to connect to accounting db...</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Successfully connected to accounting db...</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: local cdr time balance column model loaded</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: local cdr tag column model loaded</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: local cdr relation column model loaded</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: local cdr cash balance column model loaded</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Up and running.</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Grabbed 3 CDRs</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: 1/3 - rate CDR ID 2</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: 1/3 - rate CDR ID 3</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: 1/3 - rate CDR ID 4</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Batch of 0 CDRs completed. 0 CDRs rated overall so far.</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: There were 3 failed CDRs, sleep 30</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Grabbed 3 CDRs</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: 1/3 - rate CDR ID 2</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: 1/3 - rate CDR ID 3</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: 1/3 - rate CDR ID 4</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Batch of 0 CDRs completed. 0 CDRs rated overall so far.</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: There were 3 failed CDRs, sleep 30</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: Grabbed 3 CDRs</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:7.5pt'>Mar 27 14:24:22 vmi236882 (info) ngcp-rate-o-mat[8430]: INFO: 1/3 - rate CDR ID 2</span><o:p></o:p></p></div></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>What could be wrong ?<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br clear=all><o:p></o:p></p><div><div><div><div><div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Arial",sans-serif'>Best Regards</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Arial",sans-serif'> </span><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#333333'>Emmanuel Afang </span></b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Arial",sans-serif'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#333333'>Mobile </span><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#244061'>+2347084280332<br>Email: <u><a href="mailto:cuzomba@dial-mobile.com" target="_blank"><span style='color:#1155CC'>a</span></a><a href="mailto:fang.emmanuel@gmail.com" target="_blank">fang.emmanuel@gmail.com</a></u></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#244061'>Skype: <u><a href="mailto:cuzomba@dial-mobile.com" target="_blank"><span style='color:#1155CC'>a</span></a>fang.emmanuel</u></span><o:p></o:p></p></div></div></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div></div></div></div></div></div></div></div></div></div></div></blockquote></div></div></body></html>