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<tt>Hi,<br>
3.8 still have some issue with hanging dialogs and counters.<br>
This happens usually when the call is not closed properly.<br>
<br>
We improved and fix this problem in the recent releases as well as
we introduced a script that clean and decrease the counters due to
the hanging calls automatically, so I kindly suggest to upgrade to
mr6.5LTS - 3.8 is already EOL.<br>
<br>
<br>
In your case I suggest to flush redis db 3 and 4 manually, using
the command:<br>
<br>
<br>
# redis-cli -h 127.0.0.1 -n 3 flushdb<br>
</tt><tt><tt># redis-cli -h 127.0.0.1 -n 4 flushdb</tt><br>
<br>
<br>
it will reset all the counters to 0.<br>
<br>
<br>
<br>
</tt>
<pre class="moz-signature" cols="72">--
Daniel Grotti
Head of Customer Support Sipwise GmbH
e: <a class="moz-txt-link-abbreviated" href="mailto:dgrotti@sipwise.com">dgrotti@sipwise.com</a> Europaring F15
t: +43(0)130120332 A-2345 Brunn Am Gebirge
w: <a class="moz-txt-link-abbreviated" href="http://www.sipwise.com">www.sipwise.com</a> FN: 305595f FG: LG Wiener Neustadt
</pre>
<div class="moz-cite-prefix">On 4/9/19 2:01 PM, Javier Valencia
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:229e7e30-09d1-7c78-9c5e-249b2160fc14@voiper.es">
<meta http-equiv="content-type" content="text/html; charset=UTF-8">
<p><font face="Fira Sans">Hi all</font></p>
<p><font face="Fira Sans">Recently I setup a monitoring system to
measuring esential metrics on my production SIPWise
(mr3.8.12). But I discover that Redis counters; total,
outgoing, and incoming in database 3 have a wrong values.</font></p>
<p><font face="Fira Sans"><img
src="cid:part1.D8E75B24.FD8BBF5D@sipwise.com" alt=""
class=""></font></p>
<p><font face="Fira Sans">Without any call at 4:35, this counters
have no 0 values.<br>
</font></p>
<p><font face="Fira Sans"><img
src="cid:part2.9B5EDA2F.E5C5A709@sipwise.com" alt=""
class=""><br>
</font></p>
<p><font face="Fira Sans">Obiously, I know how to change handly
this counters in Redis to zero when no calls, but have my ngcp
box a CLI to reset this counters current number of calls?</font></p>
<p><font face="Fira Sans">Gracias!<br>
</font></p>
<p><font face="Fira Sans">Javier Valencia<br>
</font></p>
<p><font face="Fira Sans">Best regards</font><br>
</p>
<br>
<fieldset class="mimeAttachmentHeader"></fieldset>
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</pre>
</blockquote>
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