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<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">we are running 6.4.1.1+0 mr6.4.1.1<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US">Today I tried to apply the latest hotfixes.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">While doing the prepare upgrade tasks I got the error:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">bash: ngcp-customtt-diff-helper: command not found<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">No single file starting with ngcp-customtt is found…<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Yesterday after my post also the loadbalancer stopped and all registrations went away.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">After rebooting the machine the registrations came back but the mediator problem is still there.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I installed the hotfixes on our lab environment with no problems so I wanted to do this on the production environment with the above effect.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Thomas<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="mso-fareast-language:DE">Von:</span></b><span style="mso-fareast-language:DE"> Spce-user <<a href="mailto:spce-user-bounces@lists.sipwise.com">spce-user-bounces@lists.sipwise.com</a>>
<b>Im Auftrag von </b>Richard Fuchs<br>
<b>Gesendet:</b> Freitag, 3. Mai 2019 15:52<br>
<b>An:</b> <a href="mailto:spce-user@lists.sipwise.com">spce-user@lists.sipwise.com</a><br>
<b>Betreff:</b> Re: [Spce-user] Need help: Mediator stopped....<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif">Hi,</span><span style="mso-fareast-language:DE"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif">Which version are you running?</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif">Cheers</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Helvetica",sans-serif">On 03/05/2019 06.55, Thomas Georg wrote:</span><o:p></o:p></p>
<p class="MsoNormal">Hi list,<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">last night our mediator stopped. Since then we have no calls in the call history.<o:p></o:p></p>
<p class="MsoNormal">When I try to start the mediator (ngcp-service mediator start) following occurs:<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">/var/log/ngcp/cdr.log:<o:p></o:p></p>
<p class="MsoNormal">May 3 11:43:02 spce (notice) mediator[10604]: mediator.c:188 [main]: Starting mediator<o:p></o:p></p>
<p class="MsoNormal">May 3 11:43:02 spce (info) mediator[10604]: mediator.c:219 [main]: ACC acc database host='localhost', port='3306', user='kamailio', name='kamailio'<o:p></o:p></p>
<p class="MsoNormal">May 3 11:43:02 spce (info) mediator[10604]: mediator.c:221 [main]: CDR acc database host='localhost', port='3306', user='mediator', name='accounting'<o:p></o:p></p>
<p class="MsoNormal">May 3 11:43:02 spce (info) mediator[10604]: mediator.c:223 [main]: PROV database host='localhost', port='3306', user='mediator', name='provisioning'<o:p></o:p></p>
<p class="MsoNormal">May 3 11:43:02 spce (info) mediator[10604]: mediator.c:225 [main]: STATS database host='localhost', port='3306', user='mediator', name='stats'<o:p></o:p></p>
<p class="MsoNormal">May 3 11:43:02 spce (info) mediator[10604]: mediator.c:229 [main]: REDIS database host='localhost', port='6379', pass='<none>', id='21'<o:p></o:p></p>
<p class="MsoNormal">May 3 11:43:02 spce (notice) mediator[10604]: mediator.c:243 [main]: Up and running, daemonized=0, pid-path='/var/run/mediator.pid', interval=10<o:p></o:p></p>
<p class="MsoNormal">May 3 11:43:03 spce (err) mediator[10604]: medredis.c:60 [medredis_reply_to_entry]: Received Redis reply type 4 instead of 1 (string) for element 0<o:p></o:p></p>
<p class="MsoNormal">May 3 11:43:03 spce (err) mediator[10604]: medredis.c:641 [medredis_fetch_records]: Failed to convert redis reply to entry (cid '97dd0a92-0bfd-1233-7eb8-2b6d0a338bf5')<o:p></o:p></p>
<p class="MsoNormal">May 3 11:43:03 spce (info) mediator[10604]: mediator.c:391 [main]: Shutting down.<o:p></o:p></p>
<p class="MsoNormal">May 3 11:43:03 spce (info) mediator[10604]: mediator.c:397 [main]: Successfully shut down.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">root@spce:~# ngcp-service redis status<o:p></o:p></p>
<p class="MsoNormal">● redis-server.service - Advanced key-value store<o:p></o:p></p>
<p class="MsoNormal"> Loaded: loaded (/etc/systemd/system/redis-server.service; enabled; vendor preset: enabled)<o:p></o:p></p>
<p class="MsoNormal"> Drop-In: /etc/systemd/system/redis-server.service.d<o:p></o:p></p>
<p class="MsoNormal"> └瘢雹─override.conf<o:p></o:p></p>
<p class="MsoNormal"> Active: active (running) since Tue 2018-11-27 06:03:55 CET; 5 months 5 days ago<o:p></o:p></p>
<p class="MsoNormal"> Docs: <a href="http://redis.io/documentation">http://redis.io/documentation</a>,<o:p></o:p></p>
<p class="MsoNormal"> <a href="man:redis-server(1)">man:redis-server(1)</a><o:p></o:p></p>
<p class="MsoNormal">Main PID: 1045 (redis-server)<o:p></o:p></p>
<p class="MsoNormal"> Tasks: 3 (limit: 7127)<o:p></o:p></p>
<p class="MsoNormal"> CGroup: /system.slice/redis-server.service<o:p></o:p></p>
<p class="MsoNormal"> └瘢雹─1045 /usr/bin/redis-server 127.0.0.1:6379<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">root@spce:~# ngcp-service mediator status<o:p></o:p></p>
<p class="MsoNormal">● ngcp-mediator.service - NGCP Mediator<o:p></o:p></p>
<p class="MsoNormal"> Loaded: loaded (/lib/systemd/system/ngcp-mediator.service; enabled; vendor preset: enabled)<o:p></o:p></p>
<p class="MsoNormal"> Active: inactive (dead) since Fri 2019-05-03 11:43:03 CEST; 5min ago<o:p></o:p></p>
<p class="MsoNormal"> Process: 10604 ExecStart=/usr/bin/mediator (code=exited, status=0/SUCCESS)<o:p></o:p></p>
<p class="MsoNormal">Main PID: 10604 (code=exited, status=0/SUCCESS)<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">We rebooted the box, same effect….<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Any ideas?<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Regards<o:p></o:p></p>
<p class="MsoNormal">Thomas<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="mso-fareast-language:DE"><o:p> </o:p></span></p>
<pre>_______________________________________________<o:p></o:p></pre>
<pre>Spce-user mailing list<o:p></o:p></pre>
<pre><a href="mailto:Spce-user@lists.sipwise.com">Spce-user@lists.sipwise.com</a><o:p></o:p></pre>
<pre><a href="https://lists.sipwise.com/listinfo/spce-user">https://lists.sipwise.com/listinfo/spce-user</a><o:p></o:p></pre>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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