<div dir="ltr">Dear list members, I am getting http 500 error when I am clicking call history on the subscriber menu.<div><br></div><div>It is happening if the incoming call list or all calls selected. The outgoing call list shows properly.</div><div><br></div><div>Unfortunately, I am not familiar with Perl. I would be grateful if someone could help me.</div><div><br></div><div><br></div><div><br></div><div>Please check the panel log:</div><div><br></div><div>





<p class="gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="gmail-s1" style="font-variant-ligatures:no-common-ligatures">Jun 16 17:55:56 sw01 ngcp-panel: ERROR: fatal error, id=16190ABE78491B30, timestamp=2020-06-16T13:55:56.430302000Z, error=?Caught exception in NGCP::Panel::Controller::Subscriber->ajax_calls "Can't call method "provisioning_voip_subscriber" on an undefined value at /usr/share/perl5/NGCP/Panel/Utils/CallList.pm line 86."?</span></p><p class="gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="gmail-s1" style="font-variant-ligatures:no-common-ligatures"><br></span></p><p class="gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="gmail-s1" style="font-variant-ligatures:no-common-ligatures"><br></span></p><p class="gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)">and it is panel-debug.log:</p><p class="gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><br></p><p class="gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><br></p><p class="gmail-p1" style="margin:0px;font:11px Menlo;color:rgb(0,0,0)"><span class="gmail-s1" style="font-variant-ligatures:no-common-ligatures">Jun 16 18:03:34 sw01 ngcp-panel: DEBUG: Path: subscriber/1/calls</span></p><p class="gmail-p1" style="margin:0px;font:11px Menlo;color:rgb(0,0,0)"><span class="gmail-s1" style="font-variant-ligatures:no-common-ligatures">Jun 16 18:03:34 sw01 ngcp-panel: DEBUG: Root::auto: disable cache</span></p><p class="gmail-p1" style="margin:0px;font:11px Menlo;color:rgb(0,0,0)"><span class="gmail-s1" style="font-variant-ligatures:no-common-ligatures">Jun 16 18:03:34 sw01 ngcp-panel: DEBUG: *** Root::auto grant access for authenticated user</span></p><p class="gmail-p1" style="margin:0px;font:11px Menlo;color:rgb(0,0,0)"><span class="gmail-s1" style="font-variant-ligatures:no-common-ligatures">Jun 16 18:03:34 sw01 ngcp-panel: DEBUG: NGCP::Panel::Controller::Subscriber::auto</span></p><p class="gmail-p1" style="margin:0px;font:11px Menlo;color:rgb(0,0,0)"><span class="gmail-s1" style="font-variant-ligatures:no-common-ligatures">Jun 16 18:03:34 sw01 ngcp-panel: DEBUG: contract id 3 billing profile at 2020-06-16T18:03:34 (epoch = 1592316214, tz = DateTime::TimeZone::Asia::Tbilisi=HASH(0x55af49ac1ad0)) is Selling - 5GEL client (effective start date = 0.000)</span></p><p class="gmail-p1" style="margin:0px;font:11px Menlo;color:rgb(0,0,0)"><span class="gmail-s1" style="font-variant-ligatures:no-common-ligatures">Jun 16 18:03:34 sw01 ngcp-panel: DEBUG: using vat_factor ''</span></p><p class="gmail-p1" style="margin:0px;font:11px Menlo;color:rgb(0,0,0)"><span class="gmail-s1" style="font-variant-ligatures:no-common-ligatures">Jun 16 18:03:34 sw01 ngcp-panel: DEBUG: Path: subscriber/1/calls/list/ajax/</span></p><p class="gmail-p1" style="margin:0px;font:11px Menlo;color:rgb(0,0,0)"><span class="gmail-s1" style="font-variant-ligatures:no-common-ligatures">Jun 16 18:03:34 sw01 ngcp-panel: DEBUG: Root::auto: disable cache</span></p><p class="gmail-p1" style="margin:0px;font:11px Menlo;color:rgb(0,0,0)"><span class="gmail-s1" style="font-variant-ligatures:no-common-ligatures">Jun 16 18:03:34 sw01 ngcp-panel: DEBUG: *** Root::auto grant access for authenticated user</span></p><p class="gmail-p1" style="margin:0px;font:11px Menlo;color:rgb(0,0,0)"><span class="gmail-s1" style="font-variant-ligatures:no-common-ligatures">Jun 16 18:03:34 sw01 ngcp-panel: DEBUG: NGCP::Panel::Controller::Subscriber::auto</span></p><p class="gmail-p1" style="margin:0px;font:11px Menlo;color:rgb(0,0,0)"><span class="gmail-s1" style="font-variant-ligatures:no-common-ligatures">Jun 16 18:03:34 sw01 ngcp-panel: DEBUG: contract id 3 billing profile at 2020-06-16T18:03:34 (epoch = 1592316214, tz = DateTime::TimeZone::Asia::Tbilisi=HASH(0x55af49ac1ad0)) is Selling - 5GEL client (effective start date = 0.000)</span></p><p class="gmail-p1" style="margin:0px;font:11px Menlo;color:rgb(0,0,0)"><span class="gmail-s1" style="font-variant-ligatures:no-common-ligatures">Jun 16 18:03:34 sw01 ngcp-panel: DEBUG: using vat_factor ''</span></p><p class="gmail-p1" style="margin:0px;font:11px Menlo;color:rgb(0,0,0)"><span class="gmail-s1" style="font-variant-ligatures:no-common-ligatures">Jun 16 18:03:34 sw01 ngcp-panel: DEBUG: entered dbdo</span></p><p class="gmail-p1" style="margin:0px;font:11px Menlo;color:rgb(0,0,0)"><span class="gmail-s1" style="font-variant-ligatures:no-common-ligatures">Jun 16 18:03:34 sw01 ngcp-panel: DEBUG: count stmt: select count(1) from ((SELECT 1 FROM ( (SELECT `me`.`id`, `me`.`update_time`, `me`.`source_user_id`, `me`.`source_provider_id`, `me`.`source_external_subscriber_id`, `me`.`source_external_contract_id`, `me`.`source_account_id`, `me`.`source_user`, `me`.`source_domain`, `me`.`source_cli`, `me`.`source_clir`, `me`.`source_ip`, `me`.`source_gpp0`, `me`.`source_gpp1`, `me`.`source_gpp2`, `me`.`source_gpp3`, `me`.`source_gpp4`, `me`.`source_gpp5`, `me`.`source_gpp6`, `me`.`source_gpp7`, `me`.`source_gpp8`, `me`.`source_gpp9`, `me`.`source_lnp_prefix`, `me`.`source_user_out`, `me`.`destination_user_id`, `me`.`destination_provider_id`, `me`.`destination_external_subscriber_id`, `me`.`destination_external_contract_id`, `me`.`destination_account_id`, `me`.`destination_user`, `me`.`destination_domain`, `me`.`destination_user_dialed`, `me`.`destination_user_in`, `me`.`destination_domain_in`, `me`.`destination_gpp0`, `me`.`destination_gpp1`, `me`.`destination_gpp2`, `me`.`destination_gpp3`, `me`.`destination_gpp4`, `me`.`destination_gpp5`, `me`.`destination_gpp6`, `me`.`destination_gpp7`, `me`.`destination_gpp8`, `me`.`destination_gpp9`, `me`.`destination_lnp_prefix`, `me`.`destination_user_out`, `me`.`peer_auth_user`, `me`.`peer_auth_realm`, `me`.`call_type`, `me`.`call_status`, `me`.`call_code`, `me`.`init_time`, `me`.`start_time`, `me`.`duration`, `me`.`call_id`, `me`.`source_carrier_cost`, `me`.`source_reseller_cost`, `me`.`source_customer_cost`, `me`.`source_carrier_free_time`, `me`.`source_reseller_free_time`, `me`.`source_customer_free_time`, `me`.`source_carrier_billing_fee_id`, `me`.`source_reseller_billing_fee_id`, `me`.`source_customer_billing_fee_id`, `me`.`source_carrier_billing_zone_id`, `me`.`source_reseller_billing_zone_id`, `me`.`source_customer_billing_zone_id`, `me`.`destination_carrier_cost`, `me`.`destination_reseller_cost`, `me`.`destination_customer_cost`, `me`.`destination_carrier_free_time`, `me`.`destination_reseller_free_time`, `me`.`destination_customer_free_time`, `me`.`destination_carrier_billing_fee_id`, `me`.`destination_reseller_billing_fee_id`, `me`.`destination_customer_billing_fee_id`, `me`.`destination_carrier_billing_zone_id`, `me`.`destination_reseller_billing_zone_id`, `me`.`destination_customer_billing_zone_id`, `me`.`frag_carrier_onpeak`, `me`.`frag_reseller_onpeak`, `me`.`frag_customer_onpeak`, `me`.`is_fragmented`, `me`.`split`, `me`.`rated_at`, `me`.`rating_status`, `me`.`exported_at`, `me`.`export_status`, `me`.`source_lnp_type`, `me`.`destination_lnp_type`, ( NULL ) AS `source_cli_suppression_id`, ( select id from billing.call_list_suppressions where direction = "outgoing" and mode in ("filter","obfuscate") and (domain = "" or domain = me.source_domain) and me.destination_user_in regexp pattern limit 1 ) AS `destination_user_in_suppression_id` FROM `accounting`.`cdr` `me` WHERE ( `source_user_id` = ? ) limit 1001) UNION ALL (SELECT `me`.`id`, `me`.`update_time`, `me`.`source_user_id`, `me`.`source_provider_id`, `me`.`source_external_subscriber_id`, `me`.`source_external_contract_id`, `me`.`source_account_id`, `me`.`source_user`, `me`.`source_domain`, `me`.`source_cli`, `me`.`source_clir`, `me`.`source_ip`, `me`.`source_gpp0`, `me`.`source_gpp1`, `me`.`source_gpp2`, `me`.`source_gpp3`, `me`.`source_gpp4`, `me`.`source_gpp5`, `me`.`source_gpp6`, `me`.`source_gpp7`, `me`.`source_gpp8`, `me`.`source_gpp9`, `me`.`source_lnp_prefix`, `me`.`source_user_out`, `me`.`destination_user_id`, `me`.`destination_provider_id`, `me`.`destination_external_subscriber_id`, `me`.`destination_external_contract_id`, `me`.`destination_account_id`, `me`.`destination_user`, `me`.`destination_domain`, `me`.`destination_user_dialed`, `me`.`destination_user_in`, `me`.`destination_domain_in`, `me`.`destination_gpp0`, `me`.`destination_gpp1`, `me`.`destination_gpp2`, `me`.`destination_gpp3`, `me`.`destination_gpp4`, `me`.`destination_gpp5`, `me`.`destination_gpp6`, `me`.`destination_gpp7`, `me`.`destination_gpp8`, `me`.`destination_gpp9`, `me`.`destination_lnp_prefix</span></p><p class="gmail-p1" style="margin:0px;font:11px Menlo;color:rgb(0,0,0)"><span class="gmail-s1" style="font-variant-ligatures:no-common-ligatures">Jun 16 18:03:34 sw01 ngcp-panel: DEBUG: count stmt bind: 60858b2e-3257-4e37-9051-079b090e1ce2,60858b2e-3257-4e37-9051-079b090e1ce2,60858b2e-3257-4e37-9051-079b090e1ce2,1001</span></p><p class="gmail-p1" style="margin:0px;font:11px Menlo;color:rgb(0,0,0)"><span class="gmail-s1" style="font-variant-ligatures:no-common-ligatures">Jun 16 18:03:34 sw01 ngcp-panel: DEBUG: result count not clipped</span></p><p class="gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)">





















</p><p class="gmail-p1" style="margin:0px;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0)"><span class="gmail-s1" style="font-variant-ligatures:no-common-ligatures">^C</span></p></div><div><br><div><div><br></div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><br></div><div>Best Regards</div><div dir="ltr">Anar Agayarov<div><br></div></div></div></div></div></div></div></div>