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</o:shapelayout></xml><![endif]--></head><body lang=DE-AT link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>Hello Rene,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US>since upgrade to mr8.5.1 the fraud notify mails doesn’t work anymore.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Mail delivery directly via CLI is working but not the notify mail from fraud.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>I checked logs and found a lot of this entries in api.log<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Oct 20 09:30:02 spce ngcp-panel: INFO: IP=127.0.0.1 CALLED=API[GET 401]/api/customerfraudevents/ TX=163FA2CF0DFB9378 USER= DATA=</span><span lang=EN-US style='font-family:"Tahoma",sans-serif'>�</span><span lang=EN-US>{ 'notify_status' => 'new', 'no_count' => 'true', 'rows' => '100', 'page' => '1'}</span><span lang=EN-US style='font-family:"Tahoma",sans-serif'>�</span><span lang=EN-US> MSG="" LOG="</span><span lang=EN-US style='font-family:"Tahoma",sans-serif'>�</span><span lang=EN-US>Authorization required.</span><span lang=EN-US style='font-family:"Tahoma",sans-serif'>�</span><span lang=EN-US>"<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Oct 20 09:30:02 spce ngcp-panel: INFO: IP=127.0.0.1 CALLED=API[GET]/api/customerfraudevents/ TX=163FA2CF10B20CA0 USER=system DATA=</span><span lang=EN-US style='font-family:"Tahoma",sans-serif'>�</span><span lang=EN-US>{ 'page' => '1', 'rows' => '100', 'no_count' => 'true', 'notify_status' => 'new'}</span><span lang=EN-US style='font-family:"Tahoma",sans-serif'>�</span><span lang=EN-US> MSG="" LOG=""<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Oct 20 09:30:02 spce ngcp-panel: INFO: IP=127.0.0.1 CALLED=API[GET 200]/api/customerfraudevents/ TX=163FA2CF10B20CA0 USER=system DATA=</span><span lang=EN-US style='font-family:"Tahoma",sans-serif'>�</span><span lang=EN-US>{ 'rows' => '100', 'page' => '1', 'no_count' => 'true', 'notify_status' => 'new'}</span><span lang=EN-US style='font-family:"Tahoma",sans-serif'>�</span><span lang=EN-US> MSG="" LOG="</span><span lang=EN-US style='font-family:"Tahoma",sans-serif'>�</span><span lang=EN-US>{ "_links" : { "curies" : { "href" : "http://purl.org/sipwise/ngcp-api/#rel-{rel}", "name" : "ngcp", "templated" : true }, "profile" : { "href" : "http://purl.org/sipwise/ngcp-api/" }, "self" : { "href" : "/api/customerfraudevents/?page=1&rows=100¬ify_status=new&no_count=true" } }, "total_count" : null}</span><span lang=EN-US style='font-family:"Tahoma",sans-serif'>�</span><span lang=EN-US>"<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>In panel-debug.log I found this:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Oct 20 09:30:02 spce ngcp-panel: DEBUG: Path: api/customerfraudevents/<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Oct 20 09:30:02 spce ngcp-panel: DEBUG: Root::auto: enable cache<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Oct 20 09:30:02 spce ngcp-panel: DEBUG: ++++++ Root::auto unauthenticated API request<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Oct 20 09:30:02 spce ngcp-panel: DEBUG: ++++++ Root::auto API request with system auth<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Oct 20 09:30:02 spce ngcp-panel: DEBUG: Path: api/customerfraudevents/<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Oct 20 09:30:02 spce ngcp-panel: DEBUG: Root::auto: enable cache<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Oct 20 09:30:02 spce ngcp-panel: DEBUG: ++++++ Root::auto unauthenticated API request<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Oct 20 09:30:02 spce ngcp-panel: DEBUG: ++++++ Root::auto API request with system auth<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Oct 20 09:30:02 spce ngcp-panel: DEBUG: Form requested: NGCP::Panel::Form::CustomerFraudEvents::Admin; dont_use_cache: 0; create_new: undefined;<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Oct 20 09:30:02 spce ngcp-panel: DEBUG: form is taken from cache<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>In panel-fcgi.log I found this:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Oct 20 09:30:02 spce ngcp_panel_fastcgi.pl[1474]: Use of uninitialized value $string in pattern match (m//) at /usr/share/perl5/DateTime/Format/Strptime.pm line 225.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Not sure, but it looks like this could be maybe relevant for this problem. <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:DE-AT'>Mit freundlichen Grüßen,<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:DE-AT'>Matthias Hohl<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>