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</o:shapelayout></xml><![endif]--></head><body lang=DE-AT link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>></span> I fixed this by adding the missing rate and calls were re-rated but I don't understand why I am missing cdr's in mysql database for the time when rate-o-mat was stopped.<o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>The CDR should be still present in the accounting.cdr table. unless it is too old so it got remove by the acc-cleanup job. (You can configure the max age of CDRs.)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>However, after you fixed the rate- rate-o-mat started to process any unrated CDR.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>The cdrexporter config provides a flag to control wether to export unrated CDRs.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>></span> We plan to update to 7.5.6 during the next period of time.<o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>You should upgrade to a newer version that that.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>hth<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=DE style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Von:</span></b><span lang=DE style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Razvan Radu [mailto:razvanf.radu@gmail.com] <br><b>Gesendet:</b> Donnerstag, 10. Dezember 2020 08:23<br><b>An:</b> spce-user@lists.sipwise.com<br><b>Betreff:</b> Re: [Spce-user] rate-o-mat issues<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Hello Mika,<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>The error message is like this, a normal error when rate is not found:<o:p></o:p></p></div><div><p class=MsoNormal><img width=1382 height=15 id="_x0000_i1025" src="cid:image001.png@01D6CEEE.7C7BBA30" alt=image.png><o:p></o:p></p></div><div><p class=MsoNormal>I fixed this by adding the missing rate and calls were re-rated but I don't understand why I am missing cdr's in mysql database for the time when rate-o-mat was stopped.<o:p></o:p></p></div><div><p class=MsoNormal>I checked mediator service but this was not down, it was up and running all the time. I checked the cdr log and it was showing that it was writing cdr's during this time but I don't have them in mysql.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>We plan to update to 7.5.6 during the next period of time.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Best regards,<o:p></o:p></p></div><div><p class=MsoNormal>Razvan R.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Thu, 10 Dec 2020 at 01:02, Michael Prokop <<a href="mailto:mprokop@sipwise.com">mprokop@sipwise.com</a>> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><p class=MsoNormal>* Razvan Radu [Wed Dec 09, 2020 at 11:36:18PM +0200]:<br><br>> I just encountered a problem with rate-o-mat service, who failed because a<br>> prefix was not found on one of the providers we use.<br>> However, the calls went through further without any problem.<br>> We discovered this issue and fixed it but I noticed in mysql that we did<br>> not have the cdrs for the time rate-o-mat service was stopped.<br><br>> Is there a way to retrieve those calls and have the cdr's for those missing<br>> calls as normal?<br>> Has anybody encountered this issue before?<br><br>Not sure, but as a starting point, do you have an error message from<br>rate-o-mat service for us?<br><br>> We are using sipwise CE mr7.5.4<br><br>FYI, mr7.5.4 is an unsupported release nowadays, current mr7.5 LTS<br>one is mr7.5.6.<br><br>regards<br>-mika-<br>-- <br>Spce-user mailing list<br><a href="mailto:Spce-user@lists.sipwise.com" target="_blank">Spce-user@lists.sipwise.com</a><br><a href="https://lists.sipwise.com/mailman/listinfo/spce-user_lists.sipwise.com" target="_blank">https://lists.sipwise.com/mailman/listinfo/spce-user_lists.sipwise.com</a><o:p></o:p></p></blockquote></div></div></body></html>