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--></style></head><body lang=DE-AT link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>Hello again,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US>deleting a call recording is still not working. Normal delete and force delete don’t work.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>But if I delete the recorded file on the NFS share, I can delete the call recoding via GUI with “force delete”.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>So there is somewhere a permission problem… but really don’t know where cause the GUI account has master and system rights.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>BTW: how can I batch-force-delete all entries of a subscriber, peer? Is there some CLI command for it?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>thanks<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=DE style='mso-fareast-language:DE-AT'>Von:</span></b><span lang=DE style='mso-fareast-language:DE-AT'> Matthias Hohl <matthias.hohl@telematica.at> <br><b>Gesendet:</b> Mittwoch, 12. Mai 2021 00:55<br><b>An:</b> spce-user@lists.sipwise.com<br><b>Betreff:</b> [Spce-user] Call Recordings can't be deleted via GUI mr8.5.4<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hello,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US>I played around today with the call recordings feature and it works fine so far. I can playback them via GUI and also download it from NFS share.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>But as I try to delete my recorded files via the GUI (Subscriber > Call Recordings > Delete Recordings) I get an error back: </span><span lang=EN-US style='font-size:9.0pt;font-family:"Open Sans",sans-serif;color:#B94A48;background:#F2DEDE'>Failed to delete recording [167E2498F5DADAF8]</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Also if I try to enable “Force delete” I get back the same error message.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>In var/log/ngcp/panel.log I found this:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>May 12 00:50:34 spce ngcp-panel: ERROR: IP=188.65.77.77 CALLED=Controller::Subscriber::delete_recording TX=167E24DA0B49FD10 USER=matthias.hohl DATA=</span><span lang=EN-US style='font-family:"Tahoma",sans-serif'>�</span><span lang=EN-US>{ 'submitid' => '', 'save' => "L\x{f6}schen"}</span><span lang=EN-US style='font-family:"Tahoma",sans-serif'>�</span><span lang=EN-US> MSG="</span><span lang=EN-US style='font-family:"Tahoma",sans-serif'>�</span><span lang=EN-US>Failed to delete recording (Can't unlink('/var/lib/rtpengine-recording/61d8faaa58d48272164dd0c559dab759%40xxx.telematica.at-0756b6033b77axxx-mix.wav'): Permission denied at /usr/share/perl5/NGCP/Panel/Utils/Subscriber.pm line 2434#012)</span><span lang=EN-US style='font-family:"Tahoma",sans-serif'>�</span><span lang=EN-US>" LOG=""<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>May 12 00:50:42 spce ngcp-panel: ERROR: IP=188.65.77.77 CALLED=Controller::Subscriber::delete_recording TX=167E24DBE996FB08 USER=matthias.hohl DATA=</span><span lang=EN-US style='font-family:"Tahoma",sans-serif'>�</span><span lang=EN-US>{ 'submitid' => '', 'force_delete' => '1', 'save' => "L\x{f6}schen"}</span><span lang=EN-US style='font-family:"Tahoma",sans-serif'>�</span><span lang=EN-US> MSG="</span><span lang=EN-US style='font-family:"Tahoma",sans-serif'>�</span><span lang=EN-US>Failed to delete recording (Can't unlink('/var/lib/rtpengine-recording/61d8faaa58d48272164dd0c559dab759%40xxx.telematica.at-0756b6033b77axxx-mix.wav'): Permission denied at /usr/share/perl5/NGCP/Panel/Utils/Subscriber.pm line 2434#012)</span><span lang=EN-US style='font-family:"Tahoma",sans-serif'>�</span><span lang=EN-US>" LOG=""<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>I record to a NFS mount:<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US> nfs_remote_path: /NFS_share/call-recordings<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> output_dir: /var/lib/rtpengine-recording<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Any idea how to fix that?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:DE-AT'>Mit freundlichen Grüßen,<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:DE-AT'>Matthias Hohl</span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>