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    <font face="monospace">Hi Loic,<br>
      <br>
      most probably you are missing some inbound callee rewriting rule
      associated to the peer you are using to test the incoming calls.<br>
      <br>
      <br>
      I suggest to do the following:<br>
      <br>
      1. increase log level of proxy service with the command:<br>
          ngcp-loglevel proxy --set-verbose<br>
      <br>
      2. repeat the call getting the call-id of the incoming call.<br>
      <br>
      3. Grep the call in the proxy logs with the command:<br>
          grep 'you-call-id-here' /var/log/ngcp/kamailio-proxy.log<br>
      or using the tool<br>
          ngcp-log-flow -c '</font><font face="monospace"><font
        face="monospace">you-call-id-here</font>' -s proxy -p<br>
      <br>
      4. After that you can decrease the log level<br>
    </font><font face="monospace"><font face="monospace">   
        ngcp-loglevel proxy --set-default<br>
        <br>
        <br>
        Once you have the log you can check which rewriting rules are
        applied and see if the resulting number matches one of the
        primary number or alias number of the subscriber.<br>
        <br>
        <br>
        If you still have problems you can post your log here (of course
        removing all the sensitive information).<br>
        <br>
        <br>
        Regards<br>
        Marco<br>
        <br>
        <br>
      </font></font>
    <div class="moz-cite-prefix">On 30/09/21 23:07, [ EXT ] Loic Dube
      wrote:<br>
    </div>
    <blockquote type="cite"
cite="mid:YQBPR0101MB587904E0AAA5B3A975DA191CE4AA9@YQBPR0101MB5879.CANPRD01.PROD.OUTLOOK.COM">
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      <div class="WordSection1">
        <p class="MsoNormal">Hello!<o:p></o:p></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal"><span lang="EN-CA">I’m running into an
            issue with call routing with ngcp.
            <o:p></o:p></span></p>
        <p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span lang="EN-CA">I’m able to have calls
            between subscribers and from a subscriber to a peer, however
            I’m not able to have any incoming call.<o:p></o:p></span></p>
        <p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span lang="EN-CA">I’m using the call
            routing test tool. Here’s what I’m doing<o:p></o:p></span></p>
        <p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
        <ul style="margin-top:0cm" type="disc">
          <li class="MsoListParagraph"
            style="margin-left:0cm;mso-list:l0 level1 lfo1"><span
              lang="EN-CA">+15143121334 is a subscriber number<o:p></o:p></span></li>
          <li class="MsoListParagraph"
            style="margin-left:0cm;mso-list:l0 level1 lfo1"><span
              lang="EN-CA">+15144976285 is an outside number<o:p></o:p></span></li>
        </ul>
        <p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span lang="EN-CA">I’m selecting a caller
            peer and putting the subscriber number In the callee field
            and the outside number in the caller field.<o:p></o:p></span></p>
        <p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span lang="EN-CA">Here’s the Result I’m
            getting<o:p></o:p></span></p>
        <table class="MsoNormalTable"
          style="background:white;border-collapse:collapse"
          cellspacing="0" cellpadding="0" border="0">
          <tbody>
            <tr>
              <td style="width:75.0pt;padding:.75pt .75pt .75pt .75pt"
                width="100">
                <p class="MsoNormal" style="text-align:right"
                  align="right"><span
                    style="font-size:9.0pt;font-family:"Open
                    Sans",sans-serif;color:#333333;mso-fareast-language:FR-CA">caller:<o:p></o:p></span></p>
              </td>
              <td style="padding:.75pt .75pt .75pt .75pt">
                <p class="MsoNormal"><span
                    style="font-size:9.0pt;font-family:Consolas;color:#DD1144;border:solid
                    #E1E1E8
                    1.0pt;padding:2.0pt;background:#F7F7F9;mso-fareast-language:FR-CA">15144976285</span><span
                    style="font-size:9.0pt;font-family:"Open
                    Sans",sans-serif;color:#333333;mso-fareast-language:FR-CA"><o:p></o:p></span></p>
              </td>
              <td style="width:75.0pt;padding:.75pt .75pt .75pt .75pt"
                width="100">
                <p class="MsoNormal" style="text-align:right"
                  align="right"><span
                    style="font-size:9.0pt;font-family:"Open
                    Sans",sans-serif;color:#333333;mso-fareast-language:FR-CA">callee:<o:p></o:p></span></p>
              </td>
              <td style="padding:.75pt .75pt .75pt .75pt">
                <p class="MsoNormal"><span
                    style="font-size:9.0pt;font-family:Consolas;color:#DD1144;border:solid
                    #E1E1E8
                    1.0pt;padding:2.0pt;background:#F7F7F9;mso-fareast-language:FR-CA">15143121334</span><span
                    style="font-size:9.0pt;font-family:"Open
                    Sans",sans-serif;color:#333333;mso-fareast-language:FR-CA"><o:p></o:p></span></p>
              </td>
            </tr>
            <tr>
              <td style="width:75.0pt;padding:.75pt .75pt .75pt .75pt"
                width="100">
                <p class="MsoNormal" style="text-align:right"
                  align="right"><span
                    style="font-size:9.0pt;font-family:"Open
                    Sans",sans-serif;color:#333333;mso-fareast-language:FR-CA">caller
                    in:<o:p></o:p></span></p>
              </td>
              <td style="padding:.75pt .75pt .75pt .75pt"><br>
              </td>
              <td style="width:75.0pt;padding:.75pt .75pt .75pt .75pt"
                width="100">
                <p class="MsoNormal" style="text-align:right"
                  align="right"><span
                    style="font-size:9.0pt;font-family:"Open
                    Sans",sans-serif;color:#333333;mso-fareast-language:FR-CA">callee
                    in:<o:p></o:p></span></p>
              </td>
              <td style="padding:.75pt .75pt .75pt .75pt"><br>
              </td>
            </tr>
            <tr>
              <td style="width:75.0pt;padding:.75pt .75pt .75pt .75pt"
                width="100">
                <p class="MsoNormal" style="text-align:right"
                  align="right"><span
                    style="font-size:9.0pt;font-family:"Open
                    Sans",sans-serif;color:#333333;mso-fareast-language:FR-CA">caller
                    out:<o:p></o:p></span></p>
              </td>
              <td style="padding:.75pt .75pt .75pt .75pt"><br>
              </td>
              <td style="width:75.0pt;padding:.75pt .75pt .75pt .75pt"
                width="100">
                <p class="MsoNormal" style="text-align:right"
                  align="right"><span
                    style="font-size:9.0pt;font-family:"Open
                    Sans",sans-serif;color:#333333;mso-fareast-language:FR-CA">callee
                    out:<o:p></o:p></span></p>
              </td>
              <td style="padding:.75pt .75pt .75pt .75pt"><br>
              </td>
            </tr>
            <tr>
              <td style="width:75.0pt;padding:.75pt .75pt .75pt .75pt"
                width="100">
                <p class="MsoNormal" style="text-align:right"
                  align="right"><span
                    style="font-size:9.0pt;font-family:"Open
                    Sans",sans-serif;color:#333333;mso-fareast-language:FR-CA">caller
                    type:<o:p></o:p></span></p>
              </td>
              <td style="padding:.75pt .75pt .75pt .75pt">
                <p class="MsoNormal"><span
                    style="font-size:9.0pt;font-family:Consolas;color:#DD1144;border:solid
                    #E1E1E8
                    1.0pt;padding:2.0pt;background:#F7F7F9;mso-fareast-language:FR-CA">peer</span><span
                    style="font-size:9.0pt;font-family:"Open
                    Sans",sans-serif;color:#333333;mso-fareast-language:FR-CA"><o:p></o:p></span></p>
              </td>
              <td style="width:75.0pt;padding:.75pt .75pt .75pt .75pt"
                width="100">
                <p class="MsoNormal" style="text-align:right"
                  align="right"><span
                    style="font-size:9.0pt;font-family:"Open
                    Sans",sans-serif;color:#333333;mso-fareast-language:FR-CA">callee
                    type:<o:p></o:p></span></p>
              </td>
              <td style="padding:.75pt .75pt .75pt .75pt">
                <p class="MsoNormal"><span
                    style="font-size:9.0pt;font-family:Consolas;color:#DD1144;border:solid
                    #E1E1E8
                    1.0pt;padding:2.0pt;background:#F7F7F9;mso-fareast-language:FR-CA">unknown</span><span
                    style="font-size:9.0pt;font-family:"Open
                    Sans",sans-serif;color:#333333;mso-fareast-language:FR-CA"><o:p></o:p></span></p>
              </td>
            </tr>
          </tbody>
        </table>
        <p class="MsoNormal"><span
            style="display:none;mso-fareast-language:FR-CA"><o:p> </o:p></span></p>
        <table class="MsoNormalTable"
          style="background:white;border-collapse:collapse"
          cellspacing="0" cellpadding="0" border="0">
          <tbody>
            <tr>
              <td style="padding:.75pt .75pt .75pt .75pt">
                <p class="MsoNormal"><span
                    style="font-size:9.0pt;font-family:"Open
                    Sans",sans-serif;color:#333333;mso-fareast-language:FR-CA">Log:<o:p></o:p></span></p>
              </td>
            </tr>
            <tr>
              <td style="padding:.75pt .75pt .75pt .75pt">
                <p class="MsoNormal"
style="margin-bottom:7.5pt;line-height:15.0pt;background:whitesmoke;word-break:break-all"><span
style="font-size:10.0pt;font-family:Consolas;color:#333333;mso-fareast-language:FR-CA">no
                    caller subscriber found.               
                    <o:p></o:p></span></p>
              </td>
            </tr>
          </tbody>
        </table>
        <p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span lang="EN-CA">Am I missing something?<o:p></o:p></span></p>
        <p class="MsoNormal"><span lang="EN-CA"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span lang="EN-CA">Thanks!<o:p></o:p></span></p>
      </div>
      <br>
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    </blockquote>
    <br>
    <div class="moz-signature">-- <br>
      <div style="line-height:16px; margin:6px 0; padding:8px 8px 8px
        8px; border-top:1px #aeb1a6 dotted; border-bottom:1px #aeb1a6
        dotted; font-family: 'Lucida Sans', Lucida Grande, Verdana,
        Arial, Sans-Serif; font-size:11px; color:#555555;"> <strong
          style="color:#333333; text-transform:uppercase;
          font-size:10px;"> Marco Capetta </strong> <br>
        Head Of VoIP Development Team
        <p> <a href="http://www.sipwise.com" style="color:rgb(0, 136,
            204) !important; text-decoration:none !important;
            border-bottom:1px dotted #AAA;"> Sipwise GmbH </a> , Campus
          21/Europaring F15<br>
          AT-2345 Brunn am Gebirge </p>
        <p> Phone:  <a href="tel:+43130120444" style="color:rgb(0, 136,
            204) !important; text-decoration:none !important;
            border-bottom:1px dotted #AAA;"> +43(0)1 301 2044 </a> <br>
          Email:  <a href="mailto:mcapetta@sipwise.com"
            style="color:rgb(0, 136, 204) !important;
            text-decoration:none !important; border-bottom:1px dotted
            #AAA;"> mcapetta@sipwise.com </a> <br>
          Website:  <a href="http://www.sipwise.com"
            style="color:rgb(0, 136, 204) !important;
            text-decoration:none !important; border-bottom:1px dotted
            #AAA;"> www.sipwise.com </a> </p>
        <p>
          Particulars according Austrian Companies Code paragraph 14<br>
          "Sipwise GmbH" - Europaring F15 - 2345 Brunn am Gebirge<br>
          FN:305595f, Commercial Court Vienna, ATU64002206
        </p>
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