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</o:shapelayout></xml><![endif]--></head><body lang=DE-AT link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>As the upload is an API call, try to look into /var/log/ngcp/api.log or /panel.log /panel-debug.log<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=DE>Von:</span></b><span lang=DE> Oscar Javier Bello Pérez <oscar.bello@dialapplet.com> <br><b>Gesendet:</b> Donnerstag, 8. September 2022 20:04<br><b>An:</b> spce-user@lists.sipwise.com<br><b>Betreff:</b> [Spce-user] Failed to upload Billing Fees - log<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p>Hi there!<o:p></o:p></p><p>I wonder if there is a log file to check why an error happens uploading fees?<o:p></o:p></p><p>This is the message I got:<o:p></o:p></p><p style='margin-bottom:12.0pt'>Failed to upload Billing Fees [1712F4773B58DF60]<o:p></o:p></p><p>Thanks!<o:p></o:p></p><div><p class=MsoNormal>-- <o:p></o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=800 style='width:600.0pt'><tr><td width=400 colspan=2 style='width:300.0pt;padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>Oscar Bello</span></b><span style='font-size:10.0pt;font-family:"Arial",sans-serif'> <o:p></o:p></span></p></td><td style='border:none;padding:0cm 0cm 0cm 0cm' width=10><p class='MsoNormal'> </td></tr><tr><td width=400 colspan=2 style='width:300.0pt;padding:3.75pt 0cm 0cm 0cm'><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#888888'>Departamento de Telefonía</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'> <o:p></o:p></span></p></td><td style='border:none;padding:0cm 0cm 0cm 0cm' width=10><p class='MsoNormal'> </td></tr><tr><td width=400 colspan=2 style='width:300.0pt;padding:7.5pt 0cm 0cm 0cm'><p class=MsoNormal><a href="https://www.facebook.com/Dialapplet" target="_blank"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;text-decoration:none'><img border=0 width=19 height=19 style='width:.2in;height:.2in' id="Bild_x0020_1" src="cid:image001.png@01D8C6E6.1023A9A0" alt="Facebook icon"></span></a><span style='font-size:10.0pt;font-family:"Arial",sans-serif'> </span><a href="https://www.linkedin.com/company/dialapplet" target="_blank"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;text-decoration:none'><img border=0 width=19 height=19 style='width:.2in;height:.2in' id="Bild_x0020_2" src="cid:image002.png@01D8C6E6.1023A9A0" alt="LinkedIn icon"></span></a><span style='font-size:10.0pt;font-family:"Arial",sans-serif'> </span><a href="https://twitter.com/Dialapplet" target="_blank"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;text-decoration:none'><img border=0 width=19 height=19 style='width:.2in;height:.2in' id="Bild_x0020_3" src="cid:image003.png@01D8C6E6.1023A9A0" alt="Twitter icon"></span></a><span style='font-size:10.0pt;font-family:"Arial",sans-serif'> </span><a href="https://www.dialapplet.com/" target="_blank"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;text-decoration:none'><img border=0 width=19 height=19 style='width:.2in;height:.2in' id="Bild_x0020_4" src="cid:image004.png@01D8C6E6.1023A9A0" alt="Youtube icon"></span></a><span style='font-size:10.0pt;font-family:"Arial",sans-serif'> </span><a href="mailto:info@dialapplet.com" target="_blank"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;text-decoration:none'><img border=0 width=19 height=19 style='width:.2in;height:.2in' id="Bild_x0020_5" src="cid:image005.png@01D8C6E6.1023A9A0" alt="Instagram icon"></span></a><span style='font-size:10.0pt;font-family:"Arial",sans-serif'> <o:p></o:p></span></p></td><td style='border:none;padding:0cm 0cm 0cm 0cm' width=10><p class='MsoNormal'> </td></tr><tr style='height:22.5pt'><td width=270 valign=top style='width:202.5pt;border:none;border-right:solid #385CC7 1.0pt;padding:0cm 0cm 0cm 0cm;height:22.5pt'><p class=MsoNormal><a href="https://www.dialapplet.com/" target="_blank"><span style='font-size:10.0pt;font-family:"Arial",sans-serif;text-decoration:none'><img border=0 width=250 height=25 style='width:2.6083in;height:.2583in' id="Bild_x0020_6" src="cid:image006.png@01D8C6E6.1023A9A0" alt=Logo></span></a><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></td><td width=190 nowrap valign=top style='width:142.5pt;border:none;border-right:solid #385CC7 1.0pt;padding:3.75pt 11.25pt 0cm 11.25pt;height:22.5pt'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>T: </span></b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>(+57) 601 914 4999<br><b>E:</b> <a href="mailto:oscar.bello@dialapplet.com">oscar.bello@dialapplet.com</a><br></span><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>W: </span></b><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><a href="https://www.dialapplet.com" target="_blank"><span style='color:#0645AD'>www.dialapplet.com</span></a> <o:p></o:p></span></p></td><td width=0 valign=top style='width:.3pt;padding:3.75pt 0cm 0cm 11.25pt;height:22.5pt'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Colombia</span></b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><br>110221 Bogotá, D.C.<br>Calle 99 No. 10 - 19 Piso 4</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></td></tr><tr height=0><td width=400 style='border:none'></td><td width=288 style='border:none'></td><td width=112 style='border:none'></td></tr></table><p><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#868686'>AVISO DE CONFIDENCIALIDAD<br>Le informamos, como destinatario de este mensaje, que el correo electrónico vía Internet no permite asegurar la confidencialidad de los mensajes transmitidos ni su integridad o correcta recepción. 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