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</o:shapelayout></xml><![endif]--></head><body lang=DE-AT link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span style='mso-fareast-language:EN-US'>Hello,<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>it looks like that your rate doesn’t effect the call.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>But with this lag of information about your billing profile and the call itself, it is hard to help you in any way.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>It is like “my car doesn’t drive”… but it could be 20000 things, why it doesn’t drive.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>Post the call you did (A number and B number) and how it got be normalized with rewrite rules.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>And than show us the billing profile settings for this destination.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>thanks<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=DE>Von:</span></b><span lang=DE> Tomasz Sidło via Spce-user <spce-user@lists.sipwise.com> <br><b>Gesendet:</b> Freitag, 9. Juni 2023 14:10<br><b>An:</b> spce-user@lists.sipwise.com<br><b>Betreff:</b> [Spce-user] Billing fee not work mr11.3.1<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><div><div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"inherit",serif;color:#050505'>Hello everyone.<o:p></o:p></span></p></div></div><div style='margin-top:6.0pt;white-space:pre-wrap'><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"inherit",serif;color:#050505'>I have a terrible problem with setting up billing.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"inherit",serif;color:#050505'>I have set the plans, I have set the rates, there is a specific zone and yet when I make a call, the CDR shows the connection, but the cost is 0<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"inherit",serif;color:#050505'>in the CDR it does not show at all that it is classified as a zone.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"inherit",serif;color:#050505'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"inherit",serif;color:#050505'>TS<o:p></o:p></span></p></div></div></div></div></body></html>