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<p>Hello,</p>
<p>thanks. I'm using the LTS release 13.5.1. Will the bug be fixed
in this version as well?</p>
<p>Best Regards,</p>
<p>Malte</p>
<p><br>
</p>
<div class="moz-cite-prefix">On 05/08/2026 13.24, Jose Antonio Su Ng
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:07205589-7d44-4eec-9a88-e75fddfdc4e2@sipwise.com">
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
<font face="Ubuntu">Dear Malte,<br>
<br>
Our developers have fixed this error message, you can upgrade
your system to the latest supported release to have this fix
included.<br>
<br>
</font><span
style="color: rgb(0, 0, 0); font-family: Poppins; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 210, 77); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">ngcp-admin-ui.git
26.1.1.4+0~mr26.1.1.4</span><br>
<font face="Ubuntu"><br>
Best regards,<br>
Jose Su<br>
<br>
</font>
<div class="moz-cite-prefix">On 8/5/26 12:23, Malte wrote:<br>
</div>
<blockquote type="cite"
cite="mid:9fb8515b-17b1-4779-add7-8d417009bb08@lard.at">Hi All,
<br>
<br>
<blockquote type="cite">Date: Mon, 6 Jul 2026 11:05:32 +0200 <br>
From: Jose Antonio Su Ng <a class="moz-txt-link-rfc2396E"
href="mailto:jsung@sipwise.com" moz-do-not-send="true"><jsung@sipwise.com></a>
<br>
To: Malte <a class="moz-txt-link-rfc2396E"
href="mailto:spce@lard.at" moz-do-not-send="true"><spce@lard.at></a>,
<a class="moz-txt-link-abbreviated moz-txt-link-freetext"
href="mailto:spce-user@lists.sipwise.com"
moz-do-not-send="true">spce-user@lists.sipwise.com</a> <br>
Subject: Re: [Spce-user] [EXTERNAL] V.2 UI Unexpected Error
Invoice <br>
Creation <br>
Message-ID: <a class="moz-txt-link-rfc2396E"
href="mailto:ca04ae6f-e14c-4c3b-8317-eb82226cb68f@sipwise.com"
moz-do-not-send="true"><ca04ae6f-e14c-4c3b-8317-eb82226cb68f@sipwise.com></a>
<br>
Content-Type: text/plain; charset="utf-8"; Format="flowed" <br>
<br>
Dear Malte, <br>
<br>
Issue is confirmed and a ticket has been raised about it
#MT65461. This <br>
does not affect the functionality of the Invoices, as the list
shows all <br>
the customer in your system (active, inactive, etc.). And in
your case <br>
it is clear that because the contact was deleted, you will
received such <br>
error message. <br>
</blockquote>
<br>
Bug does affect functionality as seen in the attached
screenshots; invoice creation is only possible when using V1
interface. <br>
<br>
<br>
<br>
Best Regards, <br>
Malte <br>
<br>
<br>
On 06/07/2026 18.00, <a
class="moz-txt-link-abbreviated moz-txt-link-freetext"
href="mailto:spce-user-request@lists.sipwise.com"
moz-do-not-send="true">spce-user-request@lists.sipwise.com</a>
wrote: <br>
<blockquote type="cite">Send Spce-user mailing list submissions
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Today's Topics: <br>
<br>
1. Re: [EXTERNAL] mr13.5.1 - List registered users with
command <br>
failures or no data (José Su Ng) <br>
2. Re: [EXTERNAL] V.2 UI Unexpected Error Invoice
Creation <br>
(Jose Antonio Su Ng) <br>
<br>
<br>
---------------------------------------------------------------------- <br>
<br>
Message: 1 <br>
Date: Mon, 6 Jul 2026 10:16:57 +0200 <br>
From: José Su Ng <a class="moz-txt-link-rfc2396E"
href="mailto:jsung@sipwise.com" moz-do-not-send="true"><jsung@sipwise.com></a>
<br>
To: list mailing <a class="moz-txt-link-rfc2396E"
href="mailto:list.mailing.2025@gmail.com"
moz-do-not-send="true"><list.mailing.2025@gmail.com></a>,
<br>
<a class="moz-txt-link-abbreviated moz-txt-link-freetext"
href="mailto:spce-user@lists.sipwise.com"
moz-do-not-send="true">spce-user@lists.sipwise.com</a> <br>
Subject: Re: [Spce-user] [EXTERNAL] mr13.5.1 - List
registered users <br>
with command failures or no data <br>
Message-ID: <br>
<a class="moz-txt-link-rfc2396E"
href="mailto:CAJPJNL3pd=EEQYCiSPMcfK3C408iCNz1TtyZnvCHeN=7u1Usdw@mail.gmail.com"
moz-do-not-send="true"><CAJPJNL3pd=EEQYCiSPMcfK3C408iCNz1TtyZnvCHeN=7u1Usdw@mail.gmail.com></a>
<br>
Content-Type: text/plain; charset="utf-8" <br>
<br>
Hi, <br>
<br>
You can try using "ngcp-usr-location" command to verify the
user locations <br>
on the system. <br>
<br>
About the warning in the proxy log, it has been resolved in
recent releases. <br>
<br>
Best regards, <br>
Jose Su <br>
<br>
On 7/2/26 21:34, list mailing wrote: <br>
<br>
Dear all, <br>
<br>
I am writing to report an issue with our mr13.5.1 platform
regarding the <br>
querying of active users. <br>
When executing the registration verification commands (kamcmd,
kamctl, <br>
ngcp-kamcmd), the system returns no data. <br>
This occurs despite the fact that we are certain there are
currently <br>
registered and active users. <br>
Additionally, we have detected that the following warning is
repeatedly <br>
generated in the kamailio-proxy.log file: <br>
<br>
Jul 2 00:00:07.675605 spce proxy[403880]: WARNING: db_redis <br>
[redis_dbase.c:1656]: db_redis_perform_query(): scan key 0
is 'expires' <br>
Jul 2 00:00:07.675652 spce proxy[403880]: WARNING: db_redis <br>
[redis_dbase.c:1656]: db_redis_perform_query(): scan key 1
is 'partition' <br>
Jul 2 00:00:08.668068 spce proxy[403863]: WARNING: db_redis <br>
[redis_dbase.c:1652]: db_redis_perform_query(): performing
full table scan <br>
on table 'location' while doing the query <br>
<br>
For the moment, we are only retrieving the data using the REST
API. <br>
<br>
Is this a configuration error or a version-specific issue? <br>
We haven't seen similar inquiries on the list. <br>
<br>
Thank you very much. <br>
<br>
supplementary data: <br>
<br>
- ls /var/run/kamailio/*sock <br>
/var/run/kamailio/ctl.lb.sock <br>
/var/run/kamailio/ctl.proxy.sock <br>
/var/run/kamailio/kamailio_rpc.lb.sock <br>
/var/run/kamailio/kamailio_rpc.sock <br>
<br>
- ngcp-kamctl proxy ul show <br>
{ <br>
"Domains": [ <br>
{ <br>
"Domain": { <br>
"Domain": "location", <br>
"Size": 1024, <br>
"AoRs": [], <br>
"Stats": { <br>
"Records": 0, <br>
"Max-Slots": 0 <br>
} <br>
} <br>
} <br>
] <br>
} <br>
<br>
- Redis returns data in redis-cli -n 20 keys <br>
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------------------------------ <br>
<br>
Message: 2 <br>
Date: Mon, 6 Jul 2026 11:05:32 +0200 <br>
From: Jose Antonio Su Ng <a class="moz-txt-link-rfc2396E"
href="mailto:jsung@sipwise.com" moz-do-not-send="true"><jsung@sipwise.com></a>
<br>
To: Malte <a class="moz-txt-link-rfc2396E"
href="mailto:spce@lard.at" moz-do-not-send="true"><spce@lard.at></a>,
<a class="moz-txt-link-abbreviated moz-txt-link-freetext"
href="mailto:spce-user@lists.sipwise.com"
moz-do-not-send="true">spce-user@lists.sipwise.com</a> <br>
Subject: Re: [Spce-user] [EXTERNAL] V.2 UI Unexpected Error
Invoice <br>
Creation <br>
Message-ID: <a class="moz-txt-link-rfc2396E"
href="mailto:ca04ae6f-e14c-4c3b-8317-eb82226cb68f@sipwise.com"
moz-do-not-send="true"><ca04ae6f-e14c-4c3b-8317-eb82226cb68f@sipwise.com></a>
<br>
Content-Type: text/plain; charset="utf-8"; Format="flowed" <br>
<br>
Dear Malte, <br>
<br>
Issue is confirmed and a ticket has been raised about it
#MT65461. This <br>
does not affect the functionality of the Invoices, as the list
shows all <br>
the customer in your system (active, inactive, etc.). And in
your case <br>
it is clear that because the contact was deleted, you will
received such <br>
error message. <br>
<br>
Best regards, <br>
Jose Su <br>
<br>
On 7/1/26 12:08, Malte wrote: <br>
<blockquote type="cite">Hi, <br>
<br>
im using MR13.5.1 and get an error when trying to create a
new invoice <br>
using the V2 interface. <br>
<br>
The issues started after the deletion a contact + customer +
<br>
subscriber from the platform. <br>
<br>
In Add Invoice Screen, when clicking on Customers * the
following <br>
error text appears: <br>
<br>
<blockquote type="cite">Unexpected error \U0001f631: can't access
property "email", <br>
e.contact_id_expand is null <br>
</blockquote>
<br>
Best Regards, <br>
<br>
Malte <br>
<br>
<br>
</blockquote>
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