[Spce-user] Asterisk crashed, voicemail issues.

Jon Bonilla jbonilla at sipwise.com
Mon Nov 21 18:20:25 EST 2011

El Mon, 21 Nov 2011 13:51:51 -0500
Jonathan Scott <jonathan at xpressamerica.net> escribió:

> Asterisk crashed the other day, forced a restart. Then experienced a lot 
> of voicemail issues with folders being locked, essentially deleted the 
> lock files to "fix" the problem. Still some minor issues, a particular 
> customer unable to listen to multiple voicemails without redialing into 
> the VMS to hear each one. Essentially dialing 6 to change to next 
> message, is told there are no more messages.

Is this reproductable after the restart?

> Is there anything other than Asterisk that needs to be restarted when 
> something like this happens?

mmm. No. restarting asterisk should be enough. 
> Also still dealing with this error floating around in VM's log, this 
> happens when user tries to save a message:

This error was reported as a database schema bug and it will be dolved in
verion 2.4 (to be released soon). Menawhile you could fix it in version 2.2 by
executing the following statements in mysql:

ALTER TABLE kamailio.voicemail_spool CHANGE COLUMN origtime origtime

ALTER TABLE kamailio.voicemail_spool CHANGE COLUMN
duration duration VARCHAR(16) DEFAULT '';

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