[Spce-user] External ID must be unique ?

[Raúl Alexis Betancor Santana]

On Mon, Feb 27, 2012 at 04:26:23PM -0800, Skyler wrote:
> Hi,
> 
> On Sun, Feb 26, 2012 at 4:48 AM, Raúl Alexis Betancor Santana <
> rabs at dimension-virtual.com> wrote:
> 
> > Hi all, testing the rating/billing features of SPCE, as it doesn't
> > fullfill our need, we whant to use the externa_id for getting the cdr
> > records and proccess them on our billing platform, but we have found
> > that if you have a external ID asigned to one subscriber, you could
> > not use it the same id for other subscribers .... why?.
> >
> > Let imagine the situation where we have one account with 3
> > subscribers, and we whant 2 of them to have one external_id and the
> > third other external_id, that could not be done, all of them must have
> > different external_id.
> > Why this limitation?
> >
> >
>  I came across the same hurdle. Its not really a limitation in the SPCE
> because usually when an account is created there is only 1 billing profile
> attached to the account, then all subscribers in that account will have the
> correct external_id attached automatically in CDR for billing. It is a good
> design this way.
> 
>  What I did was, if a 3rd or basically any other subscriber for the same
> account needs to have a different external_id. Then I added a "-2" to the
> external_id of that specific 3rd subscriber. Example: Let's say account #
> 62 has external_id of 153245, by design, all subscriber in account #62 will
> have external_id of 153245 in CDR/billing. If I need to make a 'special'
> external_id for the subscriber I add the subscriber with 153245-2, -3,-4
> etc. and this -2,-3,-4 would match the 'special user' on an external
> spreadsheet (in my case its special users in different offices but can be
> any external system).
> 
>  Alternatively, if the subscriber (3rd/4th) needs different rates, I create
> a new account for the same office (could be customer) with external_id
> of 153245-2 for example and add those 'special' subscribers to this account
> which has different billing_profile / rates.
> 
>  Maybe this works for you too...maybe not :)

Yes, that could be a solucition, will check if our external billing
system will match that ...

Thanks.