[Spce-user] No charges in calls history

Andrew Pogrebennyk apogrebennyk at sipwise.com
Tue Jan 31 12:18:48 EST 2012

Please send a cc to spce-user at .

On 01/31/2012 06:12 PM, Mario Contreras wrote:
> The same problem occurs in both panels. In fact, in the cdr table(in
> mysql) the customer_cost column is zero for some calls.

Initially I thought from your description that the CDR does not appear
on the web. So it does appear but always with zero cost, right? Have you
added the billing fees for the destination you are calling in billing
profile (click the shopping card icon next to profile name)? In what
format are the dialed number and added fees?

>> No, for this you need to enable Administrative checkbox, this will give
>> the subscriber access to SOAP functions.
> I don't understand that. I have activated the checkbox, but I don't see
> any additional option in the customer panel. I have read that spce only
> supports prepaid billing. Is that option a kind of reseller mode?

After enabling the checkbox the account's cash should appear in
account's panel. Doesn't it work?

Prepaid billing is only available in the PRO version. It gives the
real-time control over spent money, so account can't go below zero even
by having multiple concurrent calls.

More information about the Spce-user mailing list