[Spce-user] rate-o-mat difficulties "Error rating CDR batch"

[Joan Cifre (ibred)]

Eps, the rule can be this one!!

^.*$


El 02/10/2012 13:42, Gavin Sweet escribió:
>
> Hi --
>
> Any help appreciated on the problem below. Handbook and google not 
> helped me thus far ;-)
>
> Rate-o-mat doesn't want to start, calls are not being rated.
>
> Rate-o-mat log says (numbers redacted):
>
> Oct  2 10:09:35 skt-salem02 rate-o-mat[6857]: Trying to connect to 
> billing db...
>
> Oct  2 10:09:35 skt-salem02 rate-o-mat[6857]: Successfully connected 
> to billing db...
>
> Oct  2 10:09:35 skt-salem02 rate-o-mat[6857]: Trying to connect to 
> accounting db...
>
> Oct  2 10:09:35 skt-salem02 rate-o-mat[6857]: Successfully connected 
> to accounting db...
>
> Oct  2 10:09:35 skt-salem02 rate-o-mat[6857]: Up and running.
>
> Oct  2 10:09:35 skt-salem02 rate-o-mat[6857]: rate cdr #1727
>
> Oct  2 10:09:35 skt-salem02 rate-o-mat[6857]: No fee info for profile 
> 4 and user '01xxxxxxxxx' or domain '01xxxxxxxxx at 111.222.333.444' found
>
> Oct  2 10:09:35 skt-salem02 rate-o-mat[6857]: Error rating CDR batch: 
> No fee info for profile 4 and user '01xxxxxxxxx' or domain 
> '01xxxxxxxxx at 111.222.333.444' found
>
> Thanks in advance.
>
> Gavin
>
>
>
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