[Spce-user] New install cannot register subscribers

[Lorenzo Mangani]

Oren,

It appears your Bria is sending REGISTRATIONS and getting zero replies.
This suggests the system is not listening on the .246 but actually on the
.24 address (as seen in the keep alives being answered), which would be the
result of a network misconfiguration of the NGCP in my opinion, of course
this could be wrong of course due to the fact i'm answering this before my
coffee :) Please check the configuration in /etc/ngcp-config/network.yml
and validate what you configured this system with - if needed, make changes
and apply them according to the HandBook procedures for normal
configuration, or share more details if in doubt.

Best.

Lorenzo Mangani

HOMER DEV TEAM
QXIP - Capture Engineering

US: +17737475014
NL: +31858880841
SKYPE: +990009369991479725
INUM: +883510001822925
SIP: lorenzo at 6num.net


On Mon, Aug 5, 2013 at 7:54 AM, Oren Yehezkely <orenyny at gmail.com> wrote:

> Lorenzo,
>
> Thanks for your reply again.
>
> Please see attached text file with the capture. Original IP addresses were
> replaced, but you can still see the ending sometimes it is 24 (which is
> incorrect)
> and sometimes it is the correct 246,
>
> Where can i find the network.yml file and how do you think that the
> misconfiguration could have happened.
>
> Thanks,
>
> Oren
>
>
> On Sun, Aug 4, 2013 at 6:57 PM, Lorenzo Mangani <lorenzo.mangani at gmail.com
> > wrote:
>
>> Oren,
>>
>> If the machine has the right address, I'd double check the network.yml
>> configuration for errors.
>> The messages you pasted are from sipsak - seeing the traces from a device
>> will tell the story better about both issues.
>> Start ngrep like you did above and restart the softclient to capture the
>> REGISTER messages for this subscriber as well as the replies from the NGCP.
>>
>> Best.
>>
>> Lorenzo Mangani
>>
>> HOMER DEV TEAM
>> QXIP - Capture Engineering
>>
>>
>> On Mon, Aug 5, 2013 at 12:08 AM, Oren Yehezkely <orenyny at gmail.com>wrote:
>>
>>> Lorenzo,
>>>
>>> Thanks for your reply.
>>> All the IP addresses in the sample below are truncated. The address ends
>>> with 24 instead of 246.
>>> Not sure where I could be mistaken since the machine does have the
>>> correct address. Seems more like a bug in one of the scripts, I guess.
>>>
>>> I a m not sure how to capture the traffic on the client side but I tried
>>> with 2 different soft phones in a network tha has other SIP devices working.
>>>
>>> Thanks,
>>>
>>> Oren
>>>
>>> Sent from my iPhone
>>>
>>> On Aug 4, 2013, at 4:44 PM, Lorenzo Mangani <lorenzo.mangani at gmail.com>
>>> wrote:
>>>
>>> Oren,
>>>
>>> Those are just keep-alive messages and unrelated to your case. Could you
>>> capture the SIP output of the actual device trying to REGISTER and the
>>> resulting (failure?) messages sent back from the NGCP in order to make some
>>> suggestions as of the problem? Also where did you see the address getting
>>> truncated? You might be suffering from misconfiguration somewhere.
>>>
>>> Best
>>>
>>> Lorenzo Mangani
>>>
>>> HOMER DEV TEAM
>>> QXIP - Capture Engineering
>>>
>>>
>>> On Sun, Aug 4, 2013 at 8:57 PM, Oren Yehezkely <orenyny at gmail.com>wrote:
>>>
>>>> Hello,
>>>>
>>>> I just installed a new server. Everything seems to work fine so far. I
>>>> am able to reach the server using IP and host name.
>>>>
>>>> However no matter what I do, I cannot register any SIP device.
>>>>
>>>> I have tried creating 2 domains one with the host name and one with the
>>>> IP address, none have worked.
>>>>
>>>> I have found about ngrep-sip by searching this list for similar issues
>>>> and looked at the output.
>>>>
>>>> The only thing I have noticed is that in some messages the IP address
>>>> of the server is truncated.
>>>> So, assuming that the correct IP address (this is just an example, the
>>>> correct IP address is an external IP) is 192.168.0.246.
>>>> A message will show the IP address as 192.168.0.24 (note the missing 6
>>>> at the end.
>>>>
>>>> Messages are below(I revised the actual IP address). Is this an
>>>> expected behavior?
>>>> If so, can you tell why I cannot register? I have no additional
>>>> firewall.
>>>>
>>>> Thanks,
>>>>
>>>> Oren
>>>>
>>>> U 2013/08/04 14:47:45.246025 127.0.0.1:5062 -> 127.0.0.1:5060
>>>> SIP/2.0 200 Alive'
>>>> Record-Route: <sip:127.0.0.1;lr=on;ftag=3319431d;ngcplb=yes;socket=udp:
>>>> 127.0.0.1:5060>'
>>>> Via: SIP/2.0/UDP
>>>> 127.0.0.1;branch=z9hG4bKe92c.17c5ccea973d4532a15a59c2f07c0ba3.0'
>>>> Via: SIP/2.0/UDP 192.168.0.24:9676
>>>> ;received=127.0.0.1;branch=z9hG4bK.6705ebfe;rport=9676;alias'
>>>> From: sip:sipsak at 192.168.0.24:9676;tag=3319431d'
>>>> To: sip:nagios at voip.sipwise.local
>>>> ;tag=1d24a28a0bded6c40d31e6db8aab9ac6.678b'
>>>> Call-ID: 857293597 at 192.168.0.24'
>>>> CSeq: 1 OPTIONS'
>>>> P-Out-Socket: udp:127.0.0.1:5060'
>>>> Server: Sipwise NGCP Proxy 2.X'
>>>> Content-Length: 0'
>>>> '
>>>>
>>>> #
>>>> U 2013/08/04 14:47:45.246181 127.0.0.1:5060 -> 127.0.0.1:9676
>>>> SIP/2.0 100 Trying'
>>>> Via: SIP/2.0/UDP 192.168.0.24:9676
>>>> ;received=127.0.0.1;branch=z9hG4bK.6705ebfe;rport=9676;alias'
>>>> From: sip:sipsak at 192.168.0.24:9676;tag=3319431d'
>>>> To: sip:nagios at voip.sipwise.local'
>>>> Call-ID: 857293597 at 192.168.0.24'
>>>> CSeq: 1 OPTIONS'
>>>> Server: Sipwise NGCP Proxy 2.X'
>>>> Content-Length: 0'
>>>> '
>>>>
>>>> #
>>>> U 2013/08/04 14:47:45.246303 127.0.0.1:5060 -> 127.0.0.1:9676
>>>> SIP/2.0 200 Alive'
>>>> Record-Route: <sip:127.0.0.1;lr=on;ftag=3319431d;ngcplb=yes;socket=udp:
>>>> 127.0.0.1:5060>'
>>>> Via: SIP/2.0/UDP 192.168.0.24:9676
>>>> ;received=127.0.0.1;branch=z9hG4bK.6705ebfe;rport=9676;alias'
>>>> From: sip:sipsak at 192.168.0.24:9676;tag=3319431d'
>>>> To: sip:nagios at voip.sipwise.local
>>>> ;tag=1d24a28a0bded6c40d31e6db8aab9ac6.678b'
>>>> Call-ID: 857293597 at 192.168.0.24'
>>>> CSeq: 1 OPTIONS'
>>>> Server: Sipwise NGCP Proxy 2.X'
>>>> Content-Length: 0'
>>>>
>>>>
>>>> _______________________________________________
>>>> Spce-user mailing list
>>>> Spce-user at lists.sipwise.com
>>>> http://lists.sipwise.com/listinfo/spce-user
>>>>
>>>>
>>>
>>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.sipwise.com/pipermail/spce-user_lists.sipwise.com/attachments/20130805/16260274/attachment-0001.html>