[Spce-user] No billing profile with the specified profile-handle found

[Gavin Sweet]

Hi Daniel - 

If you are working on a fix for this, is it possible to have included the
idea that a billing profile can be global rather than always tied to a
specific reseller, or perhaps can be cloned to other resellers?
At the moment, in 3.0/3.1 it seems that you cannot use a billing profile
across resellers ... but if you have say "standard" profiles it would be
useful to be able to do this, either by removing this restriction, or by
having a simple way to clone the profile. Otherwise if you have quite a few
resellers, it becomes a big task to maintain lots of profiles with thousands
of fees, each of which may ocassionally need to be tweaked for a regex or a
price.

What do you think?

(or maybe theres some easy sql hack that you could advise?)

Cheers
Gavin 


> -----Original Message-----
> From: spce-user-bounces at lists.sipwise.com [mailto:spce-user-
> bounces at lists.sipwise.com] On Behalf Of Daniel Grotti
> Sent: 10 December 2013 11:45
> To: Marc Storck
> Cc: spce-user at lists.sipwise.com
> Subject: Re: [Spce-user] No billing profile with the specified profile-
> handle found
> 
> Hi Marc,
> so yes, we are aware of this problem.
> We are working on it but the issue has not been fixed yet.
> Also there are other thread about that, we let you know something here
> as soon as the issue is fixed.
> 
> Daniel
> 
> 
> 
> 
> On Tuesday, December 10, 2013 12:37 CET, Marc Storck
> <mstorck at voipgate.com> wrote:
> 
> > Hello Daniel,
> >
> > yes. The Customer Account and it's subscriber belong to non default
> reseller with ID 2. The Billing profile also belongs to non default
> reseller with ID 2. So all the elements belong to the very same non
> default reseller.
> >
> > Best regards,
> >
> > Marc
> >
> > On Dec 10, 2013, at 12:36 PM, Daniel Grotti <dgrotti at sipwise.com>
> wrote:
> >
> > > Hi Marc,
> > > looks like a well know issue we are trying to fixing.
> > > Most probably this customer belonging to a non default reseller and
> its billing profile also is belonging to anon default reseller.
> > > I opened an internal ticket about that.
> > >
> > > Is it your case ?
> > >
> > > Daniel
> > >
> > >
> > >
> > > On Tuesday, December 10, 2013 12:20 CET, Marc Storck
> <mstorck at voipgate.com> wrote:
> > >
> > >> Good afternoon,
> > >>
> > >> When logging into CSC with a newly created subscriber I see the
> following error message in red:
> > >>
> > >> No billing profile with the specified profile-handle found.
> > >>
> > >> Does anybody know what went worng and how to fix it?
> > >>
> > >> Regards,
> > >>
> > >> Marc
> > >
> > >
> > >
> > >
> > >
> >
> 
> 
> 
> 
> 
> 
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