[Spce-user] Reinvite timers issue

[Michael Molina]

TO MR. Bonilla: Dear sir, thank you for your response, on the following matter: Message: 3
Date: Fri, 4 Jan 2013 10:45:00 +0100
From: Jon Bonilla (Manwe) <jbonilla at sipwise.com>
Subject: Re: [Spce-user] Sip reinvites to carriers
To: spce-user at lists.sipwise.com
Message-ID: <20130104104500.53293644 at quenya>
Content-Type: text/plain; charset="utf-8"
 
El Thu, 3 Jan 2013 14:16:43 -0800
Michael Molina <saudadez at hotmail.com> escribi?:
 
 
 
 
 
 Hello to everyone and happy new year. My issue is as follows: I make a call
 using a particular carrier (net2phone). They disconect the call every 15
 minutes. I place a trouble ticket with them and they want to turn on the
 Re-invite timers on the computer to every 14 minutes so they know we are
 still alive. I don't have this problem with my other carriers. How do I go
 about this. My switch is running for over a yaer now without any issues at
 all. The version is 2.4. I didn't want to upgrade because it simply works
 great. I will really appreciate any help on this matter. The service with
 them is reliable and the rates (international, are simply great). I believe
 this can be fixed but I am lost at this time.Thanks to all.Michael Molina.
            
 
Well, this is session-timer issue. Looks like they request session timers in
form of reinvite to be sent every 14 minutes or they drop the call. The weird
thing is that this feature needs to be *negotiated* between both endpoints. Not
every system support it.
 
The spce does indeed support session timers. 
 
In 2.4, please check that you have the following setting enabled in config.yml
 
sems.sbc.session_timer.enable
I can't find this anywhere. Will you please elaborate a little more on this so I can fix this issue? As always thank you very much.
 
And please send us a 'ngrep-sip b host yourpeer' capture to check if the
reinvites are being sent and why the call is being disconected.   		 	   		  
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