[Spce-user] registration problems after upgrade to 2.6
Joan Cifre (ibred)
jcifre at ib-red.com
Thu Jan 3 20:19:42 EST 2013
Hello Lorenzo,
I'll send a few logs tomorrow. After the original registration expires,
the ATA fails to register again. But if I reboot the ATA, it registers.
I've tried to change a timer for retry the registration and, after a few
retries, it register again. Of course it can be a problem with the ATA,
but it's clear that something happenned with the registration of the
phones after upgrade, there are a % of devices that doesn't register
again after first registration.
El 04/01/2013 2:13, Lorenzo Mangani escribió:
> Joan,
>
> The screenshot is suggestive but it tells very little about your
> issue. I have a few of those same devices active on my network and
> have not noticed anything odd on either SPCE 2.6/2.7
> You mention difficulties with this class of devices. What happens when
> the ATAs attempts to register after the original registration expired?
> Can you attach a trace displaying an instance for the supposed
> misbehavior?
>
> Lorenzo Mangani
>
> HOMER DEV TEAM
>
>
> On Fri, Jan 4, 2013 at 1:54 AM, Joan Cifre (ibred) <jcifre at ib-red.com
> <mailto:jcifre at ib-red.com>> wrote:
>
> Hello all,
> we upgrade the server from 2.5 to 2.6 two weeks ago. We've notes
> problems with the registration after upgrade, specially with one
> ATA model. After many tests, I think the problem is that after
> registration expiration (configured to 3600 seconds in the ATA) is
> very dificult for that phone to re-register. It fails the
> registration process many times. Before the upgrade there were no
> problems.
> As you can see in the registered users graph attached, there is a
> very important difference before and after registration. We have
> changed the NAT managing of the system (first managed by routers,
> now by sip server) and the problem still remains.
> Let me know if you have any ideas about that
> The ATA model is Cisco SPA112
> Regards,
> Joan
>
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> --
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