[Spce-user] rate-o-mat

[Daniel Grotti]

Hi,
this means that you don't have any billing fees for calls to 0034*.
Please add a proper billing fees and restart rate-o-mat.

Daniel



Sent from Samsung Mobile

Marcial Barrios <marcial at tecnimoviles.com> wrote:

Hi Kevin, I do the following and works 

update cdr set rating_status ="ok" where  source_user_id="10d81223-c19c-4030-b2dd-429af4dd8376"

but when I tried to 

#service ngcp-rate-o-mat start

I have this other message:

rollback ineffective with AutoCommit enabled at /usr/sbin/rate-o-mat line 91.
rollback ineffective with AutoCommit enabled at /usr/sbin/rate-o-mat line 92.
Error rating CDR batch: No fee info for profile 2 and user '0034922388318' or domain '0034922388318 at 91.192.110.234' found





2013/3/17 Kevin Masse <kmasse at questblue.com>
Are you using XML or SOAP to update subscribers?  If so it is possible that you have deleted the subscriber before the rating process went over the CDRs. 


The only way to get your rating back running again is to update the accounting.cdr table manually by setting the rating_status to “ok” for source_subscriber_id=10d81223-c19c-4030-b2dd-429af4dd8376

 

 

If you are not using the XML or SOAP to update it still could be possible you deleted a subscriber before calls were rated.

 

This may have to be repeated a few times to get the status “ok” in all fields.

 

Kevin

 

 

 

 

From: spce-user-bounces at lists.sipwise.com [mailto:spce-user-bounces at lists.sipwise.com] On Behalf Of Marcial Barrios
Sent: Sunday, March 17, 2013 12:07 PM
To: Daniel Grotti; spce-user at lists.sipwise.com
Subject: Re: [Spce-user] rate-o-mat

 

 

 

2013/3/17 Marcial Barrios <marcial at tecnimoviles.com>

Hi, Daniel this is what rate-o-mat.log is saying:

 

Trying to connect to billing db...

Successfully connected to billing db...

Trying to connect to accounting db...

Successfully connected to accounting db...

Up and running.

rate cdr #13

No reseller info for user id 10d81223-c19c-4030-b2dd-429af4dd8376 found

Error rating CDR batch: No reseller info for user id 10d81223-c19c-4030-b2dd-429af4dd8376 found

 

 

2013/3/17 Daniel Grotti <dgrotti at sipwise.com>

Hi,

please check what /var/log/ngcp/rate-o-mat.log is saying.

 

Daniel




Sent from Samsung Mobile




Marcial Barrios <marcial at tecnimoviles.com> wrote:


 

No calls are rated.  How can check if rate-o-mat is working properly?

--

Marcial Barrios

Administrador de Sistemas


Móvil: (+34) 603 053 043

  Tel:  (+34) 902 955 290

 Fax:  (+34) 822 201 442

email: marcial at tecnimoviles.com

  web: www.tecnimoviles.com




 

--

Marcial Barrios

Administrador de Sistemas



Móvil: (+34) 603 053 043

  Tel:  (+34) 902 955 290

 Fax:  (+34) 822 201 442

email: marcial at tecnimoviles.com

  web: www.tecnimoviles.com




 

--

Marcial Barrios

Administrador de Sistemas



Móvil: (+34) 603 053 043

  Tel:  (+34) 902 955 290

 Fax:  (+34) 822 201 442

email: marcial at tecnimoviles.com

  web: www.tecnimoviles.com




-- 
Marcial Barrios
Administrador de Sistemas

Móvil: (+34) 603 053 043
  Tel:  (+34) 902 955 290
 Fax:  (+34) 822 201 442
email: marcial at tecnimoviles.com
  web: www.tecnimoviles.com
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