[Spce-user] Unauthorised
    Daniel Grotti 
    dgrotti at sipwise.com
       
    Wed Nov  6 16:48:57 EST 2013
    
    
  
Martin,
For what I saw in the trace you sent, your client have sent the initial REGISTER (without credentials) and NGCP reply with 401 with www-authentication header (with digest information, realm and nonce), so now I would expect to see another REGISTER with credentials (digest authentication with username, password, real and nonce) from your client, but I can´t see it.
So there are two possibilities:
1. your client didn´t receive the 401 (so it can´t send the REGISTER with credentials)
2. for some reason your client doesn´t generate the new REGISTER with credentials
In general, sip authentication works like that:
1. UAC --> UAS  (REGISTER without credentials)
2. UAC <-- UAS  (401)
3. UAC --> UAS (REGISTER with credentials)
4. UAC <-- UAS  (200)
the same with INVITEs:
 
a. UAC --> UAS  (INVITE without credentials)
b. UAC <-- UAS  (407)
c. UAC --> UAS (INVITE with credentials)
....
...
In your case, for what I saw, point number3 is missing.
Daniel
On Wednesday, November 6, 2013 22:28 CET, Martin Wong <martin.wong at binaryelements.com.au> wrote: 
 
> Hi Daniel, sorry I don't quite understand you. The device is a siemens
> 580ip phone which is capable of registering with other VoIP providers
> and to 3cx, asterisk and free switch PBX.
> 
> Can you pls reiterate.
> 
> Thanks
> 
> Martin From: Daniel Grotti
> Sent: 7/11/2013 2:04 AM
> To: spce-user at lists.sipwise.com
> Subject: Re: [Spce-user] Unauthorised
> Hi,
> sorry in the previous mail I  wanted to say:
> 
> "the second REGISTER with credentials is missing here."
> 
> Daniel
> 
> 
> On 11/06/2013 03:37 PM, Daniel Grotti wrote:
> > the second REGISTER with credentials here.
> 
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