[Spce-user] No audio... Video calls either

Daniel Grotti dgrotti at sipwise.com
Thu Apr 10 12:14:05 EDT 2014


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Hi,
it sounds as RTP issue.
Do you have some upd port closed ?
99% the problem is related to SDP ports used for audio/video.

You need to take a SIP and RTP trace and check RTP traffic.

Daniel



On 04/10/2014 05:53 PM, Jon Bonilla (Manwe) wrote:
> El Thu, 10 Apr 2014 09:22:29 -0600 Mandle's Gmail
> <getmandle at gmail.com> escribió:
> 
>> When making calls, audio or video, inside the LAN, I am
>> successful. When making across the WAN, the call rings and can be
>> answered, but no sound is heard on either end. With video calls,
>> it connects and I can see my image in a tiny box, but there is no
>> video or audio being received on the other end. This is the same
>> on the opposite device. What causes this?
>> 
>> Striving toward excellence
>> 
> 
> Is this related somehow to the ""Re: [Spce-user] Failsafe forward
> to mobile"" thread?
> 
> 
> 
> _______________________________________________ Spce-user mailing
> list Spce-user at lists.sipwise.com 
> http://lists.sipwise.com/listinfo/spce-user
> 
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