[Spce-user] Billing Profile Web Error

Adam Clark aclark at structuredcommunications.co.uk
Sat Aug 23 11:05:36 EDT 2014


Hi Andreas,

Thanks for the reply.

Yes 2.8

The file was saved as UTF-8. I can send the file once I get to a pc :)

Kind Regards,

Adam Clark
Chief Network Engineer
Structured Communications

Sent via my HTC

----- Reply message -----
From: "Andreas Granig" <agranig at sipwise.com>
To: "spce-user at lists.sipwise.com" <spce-user at lists.sipwise.com>
Subject: [Spce-user] Billing Profile Web Error
Date: Sat, Aug 23, 2014 11:57

Hello,

Which version are you using? 2.8?

The issue is not the size, rather than a character in your file seems to
cause issues with utf-8 handling.

Can you provide the file (also in private, and with zeroed fees)?

Andreas

On 08/22/2014 05:22 PM, Adam Clark wrote:
> Afternoon all,
>
>
>
> We have just uploaded a large 9500 line CSV file with “purge” ticked.
>
>
>
> The file uploaded, however that profile once selected via the admin
> interface gets the web error “(en) Please come back later”
>
>
>
> The OSS.log reports:
>
>
>
> Aug 22 16:16:07 sipwise /usr/sbin/apache2: Caught exception in
> admin::Controller::billing->search_fees "Can't escape \x{FEFF}, try
> uri_escape_utf8() instead at
> /usr/share/ngcp-www-admin/lib/admin/Controller/billing.pm line 530"
>
>
>
> We have looked at the table in SQL and it only has 560 odd lines ?
>
>
>
> 1)  Does sipwise not handle a zone file this large?
>
> 2)  Can we delete the profile from SQL or restore a backup without
> destroying anything?
>
>
>
> Any help would be grateful.
>
>
>
>
>
> Kind regards,
>
>
>
> sig1
>
>
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