[Spce-user] Error rating CDR batch: No contract balance for CDR 1211994 found
Martin Wong
martin.wong at binaryelements.com.au
Sun Feb 23 22:44:30 EST 2014
Hi, it's getting stuck all over in the CDR.
This is a fairly utilized system and I don't want to upgrade the system if
it's working.
Can you tell me how to get only rate-o-mat upgraded?
Martin
On Fri, Feb 21, 2014 at 7:06 PM, Daniel Grotti <dgrotti at sipwise.com> wrote:
> Hi,
> Ok, problem is that the contract_balance from dicember 2013 is missing
> and rate-o-mat is traying to rate a call from dicember.
>
> I suggest to:
>
> 1. upgrade your rate-o-mat (at least v1.5.6)
> 2. delete line 80 and 99 in contract_balance for that user
> 3. restart rate-o-mat
>
> if you get the same error for other users (regardind calls from
> Dicember), just delete the lines in contract_balances relate to Feb and
> Jan and restart rate-o-mat.
>
>
> Daniel
>
>
>
>
>
>
> On 02/21/2014 08:57 AM, Martin Wong wrote:
> > I guess this means it's gone to zero somehow.
> >
> > My question is ... how did it start off with a value there and how is it
> > zero ... if you can let me know what's happening cuz I have a few more
> > contracts which have zero value as well.
> >
> >
> +----+-------------+--------------+-----------------------+-------------------+----------------------------+---------------------+---------------------+------------+
> > | id | contract_id | cash_balance | cash_balance_interval |
> > free_time_balance | free_time_balance_interval | start |
> > end | invoice_id |
> >
> +----+-------------+--------------+-----------------------+-------------------+----------------------------+---------------------+---------------------+------------+
> > | 4 | 5 | 0 | 69047.2996051473 |
> > 0 | 0 | 2013-07-01 00:00:00 | 2013-07-31
> > 23:59:59 | NULL |
> > | 9 | 5 | 0 | 180614.057300869 |
> > 0 | 0 | 2013-08-01 00:00:00 | 2013-08-31
> > 23:59:59 | NULL |
> > | 36 | 5 | 0 | 118444.60765611 |
> > 0 | 0 | 2013-09-01 00:00:00 | 2013-09-30
> > 23:59:59 | NULL |
> > | 49 | 5 | 0 | 110544.34936783 |
> > 0 | 0 | 2013-10-01 00:00:00 | 2013-10-31
> > 23:59:59 | NULL |
> > | 70 | 5 | 0 | 308513.299971317 |
> > 0 | 0 | 2013-11-01 00:00:00 | 2013-11-30
> > 23:59:59 | NULL |
> > | 80 | 5 | 0 | 0 |
> > 0 | 0 | 2014-01-01 00:00:00 | 2014-01-31
> > 23:59:59 | NULL |
> > | 99 | 5 | 0 | 0 |
> > 0 | 0 | 2014-02-01 00:00:00 | 2014-02-28
> > 23:59:59 | NULL |
> >
> +----+-------------+--------------+-----------------------+-------------------+----------------------------+---------------------+---------------------+------------+
> >
> > On Fri, Feb 21, 2014 at 6:28 PM, Daniel Grotti <dgrotti at sipwise.com
> > <mailto:dgrotti at sipwise.com>> wrote:
> >
> > Hi,
> > looks like contact_balance is missing for that account_id.
> > please check the following output:
> >
> > mysql> select * from billing.contract_balances where contract_id="5";
> >
> > where "5" is the source_account_id value in you CDR table.
> >
> >
> > Daniel
> >
> >
> >
> > On 02/21/2014 06:14 AM, Martin Wong wrote:
> > > Hi guys,
> > >
> > > can someone guide me on this? Rate-o-mat died and is causing all
> > sort of
> > > issues on my end.
> > >
> > > The error says
> > >
> > > Error rating CDR batch: No contract balance for CDR 1211994 found
> > >
> > > Looking at 1211994, it's the following ... any idea? I've never
> > had this
> > > stop like this before.
> > >
> > >
> >
> ----------+---------------+-------+----------+---------------+-------------+---------------+
> > > | id | update_time | source_user_id
> > |
> > > source_provider_id | source_external_subscriber_id |
> > > source_external_contract_id | source_account_id | source_user
> > |
> > > source_domain | source_cli | source_clir | source_ip |
> > > destination_user_id | destination_provider_id |
> > > destination_external_subscriber_id |
> > destination_external_contract_id |
> > > destination_account_id | destination_user | destination_domain |
> > > destination_user_dialed | destination_user_in |
> > destination_domain_in |
> > > peer_auth_user | peer_auth_realm | call_type | call_status |
> > call_code |
> > > init_time | start_time | duration | call_id
> > > | source_carrier_cost | source_reseller_cost |
> > > source_customer_cost | source_carrier_free_time |
> > > source_reseller_free_time | source_customer_free_time |
> > > source_carrier_billing_fee_id | source_reseller_billing_fee_id |
> > > source_customer_billing_fee_id | source_carrier_billing_zone_id |
> > > source_reseller_billing_zone_id | source_customer_billing_zone_id |
> > > destination_carrier_cost | destination_reseller_cost |
> > > destination_customer_cost | destination_carrier_free_time |
> > > destination_reseller_free_time | destination_customer_free_time |
> > > destination_carrier_billing_fee_id |
> > destination_reseller_billing_fee_id
> > > | destination_customer_billing_fee_id |
> > > destination_carrier_billing_zone_id |
> > > destination_reseller_billing_zone_id |
> > > destination_customer_billing_zone_id | frag_carrier_onpeak |
> > > frag_reseller_onpeak | frag_customer_onpeak | is_fragmented |
> split |
> > > rated_at | rating_status | exported_at | export_status |
> > >
> >
> +---------+---------------------+--------------------------------------+--------------------+-------------------------------+-----------------------------+-------------------+---------------------+---------------+-------------+-------------+-----------------+---------------------+-------------------------+------------------------------------+----------------------------------+------------------------+------------------+--------------------+-------------------------+---------------------+-----------------------+----------------+-----------------+-----------+-------------+-----------+----------------+----------------+----------+----------------------------------------------+---------------------+----------------------+----------------------+--------------------------+---------------------------+---------------------------+-------------------------------+--------------------------------+--------------------------------+--------------------------------+-----------------------------
> -
> ---
> > +
> >
> ---------------------------------+--------------------------+---------------------------+---------------------------+-------------------------------+--------------------------------+--------------------------------+------------------------------------+-------------------------------------+-------------------------------------+-------------------------------------+--------------------------------------+--------------------------------------+---------------------+----------------------+----------------------+---------------+-------+----------+---------------+-------------+---------------+
> > > | 1211994 | 2013-12-01 16:49:02 |
> > f1c1382d-57f9-4b86-bc6b-3c9c316be6ed |
> > > 1 | username1 | user1 |
> > > 5 | username1 | X.X.X.X | 61411571373 | 0 |
> > > X.X.X.X | 0 | 3 |
> > > | |
> > > 0 | 61411787787 | X.X.X.X | 0411787787
> |
> > > 61411787787 | X.X.X.X | |
> > > | call | ok | 200 | 1385876899.128 |
> > > 1385876934.180 | 3.110 |
> > NDgwNjUzZWFjNWM1M2Q0MTU5NGJmYmZhMDE1ODE3M2E.
> > > | 0.00 | 0.00 |
> 0.00 |
> > > NULL | NULL |
> > > NULL | NULL |
> > NULL |
> > > NULL | NULL |
> > > NULL | NULL |
> > > 0.00 | 0.00 |
> > 0.00 |
> > > NULL | NULL |
> > > NULL | NULL |
> > > NULL | NULL |
> > > NULL |
> NULL |
> > > NULL | NULL |
> > > NULL | NULL | NULL | 0 | NULL |
> > > unrated | NULL | unexported |
> > >
> >
> +---------+---------------------+--------------------------------------+--------------------+
> > >
> > >
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> > >
> >
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