[Spce-user] Error rating CDR batch: No contract balance for CDR 1211994 found
Martin Wong
martin.wong at binaryelements.com.au
Sun Feb 23 22:55:49 EST 2014
Also, can you let me know what this contract does?
is it possible to turn this off?
and also, why is rate-o-mat looking at december ones? Does it mean that it
hasn't been doing its rating since Jan?
Please advise soonest.
Thanks
Martin
On Mon, Feb 24, 2014 at 2:44 PM, Martin Wong <
martin.wong at binaryelements.com.au> wrote:
> Hi, it's getting stuck all over in the CDR.
>
> This is a fairly utilized system and I don't want to upgrade the system if
> it's working.
>
> Can you tell me how to get only rate-o-mat upgraded?
>
> Martin
>
> On Fri, Feb 21, 2014 at 7:06 PM, Daniel Grotti <dgrotti at sipwise.com>wrote:
>
>> Hi,
>> Ok, problem is that the contract_balance from dicember 2013 is missing
>> and rate-o-mat is traying to rate a call from dicember.
>>
>> I suggest to:
>>
>> 1. upgrade your rate-o-mat (at least v1.5.6)
>> 2. delete line 80 and 99 in contract_balance for that user
>> 3. restart rate-o-mat
>>
>> if you get the same error for other users (regardind calls from
>> Dicember), just delete the lines in contract_balances relate to Feb and
>> Jan and restart rate-o-mat.
>>
>>
>> Daniel
>>
>>
>>
>>
>>
>>
>> On 02/21/2014 08:57 AM, Martin Wong wrote:
>> > I guess this means it's gone to zero somehow.
>> >
>> > My question is ... how did it start off with a value there and how is it
>> > zero ... if you can let me know what's happening cuz I have a few more
>> > contracts which have zero value as well.
>> >
>> >
>> +----+-------------+--------------+-----------------------+-------------------+----------------------------+---------------------+---------------------+------------+
>> > | id | contract_id | cash_balance | cash_balance_interval |
>> > free_time_balance | free_time_balance_interval | start |
>> > end | invoice_id |
>> >
>> +----+-------------+--------------+-----------------------+-------------------+----------------------------+---------------------+---------------------+------------+
>> > | 4 | 5 | 0 | 69047.2996051473 |
>> > 0 | 0 | 2013-07-01 00:00:00 | 2013-07-31
>> > 23:59:59 | NULL |
>> > | 9 | 5 | 0 | 180614.057300869 |
>> > 0 | 0 | 2013-08-01 00:00:00 | 2013-08-31
>> > 23:59:59 | NULL |
>> > | 36 | 5 | 0 | 118444.60765611 |
>> > 0 | 0 | 2013-09-01 00:00:00 | 2013-09-30
>> > 23:59:59 | NULL |
>> > | 49 | 5 | 0 | 110544.34936783 |
>> > 0 | 0 | 2013-10-01 00:00:00 | 2013-10-31
>> > 23:59:59 | NULL |
>> > | 70 | 5 | 0 | 308513.299971317 |
>> > 0 | 0 | 2013-11-01 00:00:00 | 2013-11-30
>> > 23:59:59 | NULL |
>> > | 80 | 5 | 0 | 0 |
>> > 0 | 0 | 2014-01-01 00:00:00 | 2014-01-31
>> > 23:59:59 | NULL |
>> > | 99 | 5 | 0 | 0 |
>> > 0 | 0 | 2014-02-01 00:00:00 | 2014-02-28
>> > 23:59:59 | NULL |
>> >
>> +----+-------------+--------------+-----------------------+-------------------+----------------------------+---------------------+---------------------+------------+
>> >
>> > On Fri, Feb 21, 2014 at 6:28 PM, Daniel Grotti <dgrotti at sipwise.com
>> > <mailto:dgrotti at sipwise.com>> wrote:
>> >
>> > Hi,
>> > looks like contact_balance is missing for that account_id.
>> > please check the following output:
>> >
>> > mysql> select * from billing.contract_balances where
>> contract_id="5";
>> >
>> > where "5" is the source_account_id value in you CDR table.
>> >
>> >
>> > Daniel
>> >
>> >
>> >
>> > On 02/21/2014 06:14 AM, Martin Wong wrote:
>> > > Hi guys,
>> > >
>> > > can someone guide me on this? Rate-o-mat died and is causing all
>> > sort of
>> > > issues on my end.
>> > >
>> > > The error says
>> > >
>> > > Error rating CDR batch: No contract balance for CDR 1211994 found
>> > >
>> > > Looking at 1211994, it's the following ... any idea? I've never
>> > had this
>> > > stop like this before.
>> > >
>> > >
>> >
>> ----------+---------------+-------+----------+---------------+-------------+---------------+
>> > > | id | update_time | source_user_id
>> > |
>> > > source_provider_id | source_external_subscriber_id |
>> > > source_external_contract_id | source_account_id | source_user
>> > |
>> > > source_domain | source_cli | source_clir | source_ip |
>> > > destination_user_id | destination_provider_id |
>> > > destination_external_subscriber_id |
>> > destination_external_contract_id |
>> > > destination_account_id | destination_user | destination_domain |
>> > > destination_user_dialed | destination_user_in |
>> > destination_domain_in |
>> > > peer_auth_user | peer_auth_realm | call_type | call_status |
>> > call_code |
>> > > init_time | start_time | duration | call_id
>> > > | source_carrier_cost | source_reseller_cost |
>> > > source_customer_cost | source_carrier_free_time |
>> > > source_reseller_free_time | source_customer_free_time |
>> > > source_carrier_billing_fee_id | source_reseller_billing_fee_id |
>> > > source_customer_billing_fee_id | source_carrier_billing_zone_id |
>> > > source_reseller_billing_zone_id | source_customer_billing_zone_id
>> |
>> > > destination_carrier_cost | destination_reseller_cost |
>> > > destination_customer_cost | destination_carrier_free_time |
>> > > destination_reseller_free_time | destination_customer_free_time |
>> > > destination_carrier_billing_fee_id |
>> > destination_reseller_billing_fee_id
>> > > | destination_customer_billing_fee_id |
>> > > destination_carrier_billing_zone_id |
>> > > destination_reseller_billing_zone_id |
>> > > destination_customer_billing_zone_id | frag_carrier_onpeak |
>> > > frag_reseller_onpeak | frag_customer_onpeak | is_fragmented |
>> split |
>> > > rated_at | rating_status | exported_at | export_status |
>> > >
>> >
>> +---------+---------------------+--------------------------------------+--------------------+-------------------------------+-----------------------------+-------------------+---------------------+---------------+-------------+-------------+-----------------+---------------------+-------------------------+------------------------------------+----------------------------------+------------------------+------------------+--------------------+-------------------------+---------------------+-----------------------+----------------+-----------------+-----------+-------------+-----------+----------------+----------------+----------+----------------------------------------------+---------------------+----------------------+----------------------+--------------------------+---------------------------+---------------------------+-------------------------------+--------------------------------+--------------------------------+--------------------------------+-----------------------------
>> -
>> ---
>> > +
>> >
>> ---------------------------------+--------------------------+---------------------------+---------------------------+-------------------------------+--------------------------------+--------------------------------+------------------------------------+-------------------------------------+-------------------------------------+-------------------------------------+--------------------------------------+--------------------------------------+---------------------+----------------------+----------------------+---------------+-------+----------+---------------+-------------+---------------+
>> > > | 1211994 | 2013-12-01 16:49:02 |
>> > f1c1382d-57f9-4b86-bc6b-3c9c316be6ed |
>> > > 1 | username1 | user1
>> |
>> > > 5 | username1 | X.X.X.X | 61411571373 | 0 |
>> > > X.X.X.X | 0 | 3 |
>> > > | |
>> > > 0 | 61411787787 | X.X.X.X | 0411787787
>> |
>> > > 61411787787 | X.X.X.X | |
>> > > | call | ok | 200 | 1385876899.128 |
>> > > 1385876934.180 | 3.110 |
>> > NDgwNjUzZWFjNWM1M2Q0MTU5NGJmYmZhMDE1ODE3M2E.
>> > > | 0.00 | 0.00 |
>> 0.00 |
>> > > NULL | NULL |
>> > > NULL | NULL |
>> > NULL |
>> > > NULL | NULL |
>> > > NULL | NULL |
>> > > 0.00 | 0.00 |
>> > 0.00 |
>> > > NULL | NULL |
>> > > NULL | NULL |
>> > > NULL | NULL |
>> > > NULL |
>> NULL |
>> > > NULL | NULL |
>> > > NULL | NULL | NULL | 0 | NULL |
>> > > unrated | NULL | unexported |
>> > >
>> >
>> +---------+---------------------+--------------------------------------+--------------------+
>> > >
>> > >
>> > > _______________________________________________
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>> > >
>> >
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