[Spce-user] 500 i'm terribly sorry , server error ocurred(6/SL)

[Andrew Pogrebennyk]

Hello Pablo,

Could you show us the kamailio.location entry for this user?

E.g. select * from location where username='your_gpon_user_XX'\G

This might give us a good clue.

BR,
Andrew

On 02/27/2014 04:51 PM, Pablo Muñoz-Cobo wrote:
> Hello:
> 
> In sipwise CE 3.1 when calling internally to a gpon ont device
> registered in sipwise I get the error of the email topic  (500 i'm
> terribly sorry , server error ocurred(6/SL)
> 
> It only happens in the scenario in which you're calling to this device.
> This device can perfectly call to other devices while they are not gpon
> onts as well meaning:
> 
> softphone to softphone works
> sofphone to gpon ont doesn't work
> gpon ont to sofphone works
> gpon ont to gpon ont doesn't works
> 
> So basically it doesn't work when the destination is this device. I
> attach the logs of the kamailio-proxy :
> 
> Feb 27 16:39:12 SipwiseCe-3 proxy[14562]: NOTICE: <script>: New request
> - M=INVITE R=sip:911123125 at 192.168.3.56 F=sip:911123123 at 192.168.3.56
> T=sip:911123125 at 192.168.3.56 IP=192.168.2.32:5060 (127.0.0.1:5060)
> ID=kmpfemldeopmwvl at pablowisi
> Feb 27 16:39:12 SipwiseCe-3 proxy[14562]: NOTICE: <script>:
> Authentication failed, no credentials - R=sip:911123125 at 192.168.3.56
> ID=kmpfemldeopmwvl at pablowisi
> Feb 27 16:39:12 SipwiseCe-3 proxy[14564]: NOTICE: <script>: New request
> - M=INVITE R=sip:911123125 at 192.168.3.56 F=sip:911123123 at 192.168.3.56
> T=sip:911123125 at 192.168.3.56 IP=192.168.2.32:5060 (127.0.0.1:5060)
> ID=kmpfemldeopmwvl at pablowisi
> Feb 27 16:39:12 SipwiseCe-3 proxy[14564]: NOTICE: <script>:
> User-Provided CLI '911123123' taken from From-User -
> R=sip:911123125 at 192.168.3.56 ID=kmpfemldeopmwvl at pablowisi
> Feb 27 16:39:12 SipwiseCe-3 proxy[14564]: NOTICE: <script>: Rewriting
> user-provided CLI '911123123' to '34911123123' -
> R=sip:911123125 at 192.168.3.56 ID=kmpfemldeopmwvl at pablowisi
> Feb 27 16:39:12 SipwiseCe-3 proxy[14564]: NOTICE: <script>:
> User-provided CLI '34911123123' rejected, using network-provided CLI
> '34911123123' - R=sip:911123125 at 192.168.3.56 ID=kmpfemldeopmwvl at pablowisi
> Feb 27 16:39:12 SipwiseCe-3 proxy[14564]: NOTICE: <script>: Setting
> '34911123123 at 192.168.3.56' as initiating user-provided CLI -
> R=sip:911123125 at 192.168.3.56 ID=kmpfemldeopmwvl at pablowisi
> Feb 27 16:39:12 SipwiseCe-3 proxy[14564]: NOTICE: <script>: Setting
> '34911123123 at 192.168.3.56' as initiating network-provided CLI -
> R=sip:911123125 at 192.168.3.56 ID=kmpfemldeopmwvl at pablowisi
> Feb 27 16:39:12 SipwiseCe-3 proxy[14564]: NOTICE: <script>: Rewriting
> called party '911123125' to '34911123125' - R=sip:911123125 at 192.168.3.56
> ID=kmpfemldeopmwvl at pablowisi
> Feb 27 16:39:12 SipwiseCe-3 proxy[14564]: NOTICE: <script>: Callee was
> aliased with base '34911123125' - R=sip:911123125 at 192.168.3.56
> ID=kmpfemldeopmwvl at pablowisi
> Feb 27 16:39:12 SipwiseCe-3 proxy[14564]: NOTICE: <script>: Callee is
> local, uuid='d6b5446d-4e44-4707-846c-5ae607580312' -
> R=sip:911123125 at 192.168.3.56 ID=kmpfemldeopmwvl at pablowisi
> Feb 27 16:39:12 SipwiseCe-3 proxy[14564]: NOTICE: <script>: Setting acc
> source-leg for uuid '63db5530-26d1-4f08-ab51-7ace54b06dcb':
> '63db5530-26d1-4f08-ab51-7ace54b06dcb|911123123|192.168.3.56|34911123123|||2|||0|call|192.168.2.32|1393515552.184331'
> - R=sip:911123125 at 192.168.3.56:5060;transport=udp
> ID=kmpfemldeopmwvl at pablowisi
> Feb 27 16:39:12 SipwiseCe-3 proxy[14564]: NOTICE: <script>: Setting acc
> destination-leg for uuid 'd6b5446d-4e44-4707-846c-5ae607580312':
> '0|||2|911123125|d6b5446d-4e44-4707-846c-5ae607580312|911123125|192.168.3.56|34911123125|192.168.3.56'
> - R=sip:911123125 at 192.168.3.56:5060;transport=udp
> ID=kmpfemldeopmwvl at pablowisi
> Feb 27 16:39:12 SipwiseCe-3 proxy[14564]: ERROR: sl [sl_funcs.c:371]:
> sl_reply_error(): ERROR: sl_reply_error used: I'm terribly sorry, server
> error occurred (6/SL)
> Feb 27 16:39:15 SipwiseCe-3 proxy[14562]: NOTICE: <script>: New request
> - M=ACK R=sip:911123125 at 192.168.3.56 F=sip:911123123 at 192.168.3.56
> T=sip:911123125 at 192.168.3.56 IP=192.168.2.32:5060 (127.0.0.1:5060)
> ID=kmpfemldeopmwvl at pablowisi
> 
> Any idea what might be the cause of this or some clue to identify it
> would be appreciated.
> 
> Cheers,
> Pablo