[Spce-user] multi-homed config

[Andrew Pogrebennyk]

Hi Gerry,

this looks like a NAT problem because there is no response from behind
NAT. Looks like the client doesn't receive the INVITE. It's unlikely
that this is related to extra_sockets. Are all users having this
problem? Are all or most of them behind this particular NAT/router?

Check if the SPCE sends OPTIONS pings to the right port (from which
the registration was received, this is location.received column in
kamailio DB). Also check if the UA supports the NAT keep-alive feature
and try enabling it.

Regards,
Andrew

On 03/06/2014 04:36 PM, gerry kernan wrote:
> Hi
> 
> Apologies for more questions , but I seem to have broken something
> in sipwise. When I added the extra_sockets option and applied the
> config I haven't been able to route calls. If I try calling an
> extension it goes straight to VM. , sip trace below is incoming
> call to 35315549053 , the sip subscriber for this number is
> polycomvvx at 78.137.191.37.  This phone is connect via NAT from WAN
> address 82.141.241.25. and have an LAN address of 192.168.200.134. 
> I don't see any enteries for this address in the sip debug. Would
> the change ive make cause this? I have remove the entery from
> config.yml and re-applied the config but still have the problem.
> 
> Mar  6 15:25:11 sipwise lb[18119]: NOTICE: <script>: Relaying
> request, du='sip:82.141.241.25:33179', fs='udp:78.137.191.37:5060'
> - R=sip:polycomvvx at 82.141.241.25:11254
> ID=oFfxx8rh.Z8Hy0 at 89.234.66.178
>